RV Part Shop USA Opiniões 

212
•
TrustScore: 3 em 5

3,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was looking for a bath faucet for the travel trailer. It was my first experience with RV Part Shop & customer service advised how I could access the catalog online & even directed me right where I... Ver mais

Classificada 1 em 5 estrelas

I purchased a Magnum inverter control board on 11/16/23. It was originally back ordered, but has been in stock for several weeks. I have called and emailed since November and there has been NO respo... Ver mais

Classificada 1 em 5 estrelas

A $5000 order has been "processing" for about 3 weeks. No other details or ETA. No response to ticket that was created (other than an automated acknowledgement). No one responds to phone calls/mess... Ver mais

Classificada 5 em 5 estrelas

I called Carefree of Colorado to source a part and had the worst customer service experience of my life. They couldn't be bothered to look it up, wanted me to climb a ladder to get a serial number.... Ver mais

Informações sobre a empresa

  1. Loja de produtos para autocaravanas
  2. também em
  3. Concessionário de autocaravanas
  4. Loja de acessórios para camiões
  5. Loja de artigos para acampamento
  6. Loja de fornecimento de reboques
  7. Loja de produtos navais

Escrito pela empresa

RV Part Shop offers a large online selection of RV parts and accessories and outdoor lifestyle products for owners of motorhomes, travel trailers, fifth wheels, truck campers and camping trailers.


Informações de contacto

3,1

Aceitável

TrustScore: 3 em 5

212 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,1

Todas as opiniões

(212)

0 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Item did not ship in a timely manner and communication was nonexistent

Ordered on 10/31 and supposedly 22 items were in stock and would ship within 24 hours. Days went by and phone calls and emails were ignored. 11/4 I finally got through and the first excuse was that people were out sick, and then I was told my credit card information wasn't matching and their system rejected it. The information is correct, and their processor didn't reject it because it the hard charge had come through days before. All of this was easily disproven with a quick call to my bank, and RV Parts USA made us appear unprofessional with their complete refusal to communicate.

4 de novembro de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

Everything went good

Everything went good, some of the powdercoating on the edges of the trailer hitch was chipped off from being shipped, the edges should have been protected with tape or padding and some shrink wrap. I had to touch the chipped off areas with some primer and paint

28 de outubro de 2022
Classificada 5 em 5 estrelas

Excellent service

Excellent service! Company took initiative to contact me, after I placed an order, offering an alternative shipping suggestion...on a Sunday! Never experienced that before! Awesome service & excellent prices!

9 de outubro de 2022
Classificada 1 em 5 estrelas

The part I ordered is still on back…

The part I ordered is still on back order

1 de outubro de 2022
logótipo da RV Part Shop USA

Resposta da RV Part Shop USA

Your item is now on its way. As with many things during this supply chain crisis, we are only getting intermittent and partial restocking. Without the part being on back order for a few weeks, it would have taken much longer to obtain because of the shortages. Thank you for your business.

Classificada 1 em 5 estrelas

Never got my part

Never got my part. Took my money but no part.

29 de setembro de 2022
logótipo da RV Part Shop USA

Resposta da RV Part Shop USA

Your transaction was flagged by our fraud detection algorithm as potentially problematic. We reached out to you without any response. Please call us and we can sort it out for you.

Classificada 2 em 5 estrelas

Online orders Fail

Because online orders seem to have to many errors, I specifically called and spoke to a human to ensure the parts I was ordering would actually fit my truck, of course the parts did not work without major alterations. Fail

15 de setembro de 2022
logótipo da RV Part Shop USA

Resposta da RV Part Shop USA

We're not sure what the issue is, the product you purchased are universal for all new trucks. The mounting design will fit any truck bed.

Classificada 5 em 5 estrelas

Propane tank cover

The representative was very helpful and made my exchange very easy. I had given the wrong address for the order and the wrong size. He helped me get it straightened out. He was helpful and courteous. Thank you for your help

9 de setembro de 2022
logótipo da RV Part Shop USA

Resposta da RV Part Shop USA

You're most welcome, glad we could make it right for you.

Classificada 3 em 5 estrelas

Not sure that I received all of my…

Not sure that I received all of my order . I would really like a packing list for my purchase. The salesman said that I would have one . Please send me one

12 de setembro de 2022
logótipo da RV Part Shop USA

Resposta da RV Part Shop USA

For environmental reasons, we no longer include paper packing slips in our shipments. You can retrieve your invoice/packing slip and tracking information by logging in to your account on our site if required to confirm that your shipment is complete.

In your case there were three separate shipments from three different warehouses. Let us know if you did not receive all three.

Classificada 1 em 5 estrelas

In stock items actually backordered

Ordered a vent assembly for my camper from you because you listed 2 in stock. Your prices are much higher than direct from Coleman but only you showed to have them so I ordered them. A week after ordering you sent me an email saying they are back ordered. Please stop lying to get sales in. These are unfair business practices.

4 de setembro de 2022
logótipo da RV Part Shop USA

Resposta da RV Part Shop USA

Sorry, we do our best to maintain correct inventory totals, but they are unfortunately not updated in real time.

Classificada 4 em 5 estrelas

I really did like looking here for…

I really did like looking here for parts they had what I needed and noone else had it and priced fair, my customer wanted to have it overnighted and this was a Friday so I ordered and paid the shipping but I waited till Tuesday knowing it couldve been to late on Friday but long story short I didnt get it like it said but the gentlemen there finally reached out to me and had it here by Wed so the customer was still happy and that is what matters the most....Thank You Michael Marlow you were great!!!!!!!!!

2 de setembro de 2022
Classificada 3 em 5 estrelas

Incomplete orders

I did receive a partial order but am still looking for the rest of the order. Not sure if I need to reorder or just keep waiting. It would be great if I was notified on the status

15 de agosto de 2022
Classificada 1 em 5 estrelas

Returns are basically impossible....

I had purchased a RV Roof Vent from your site just to find out that it was the wrong size for my install. So I went through the return process only to find out that I would be responsible for shipping costs.... only then to also find out that the shipping costs were nearly the same as the part itself! So what's the point, now I am stuck with a part that I have no use for. I would not recommend purchasing from this shop again now knowing what your return policy is like.... and hope that future buyers be warned as well. Not cool

10 de julho de 2022

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