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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The S10home website is really easy to navigate. The team in the UK were swift to answer my questions and to help me decide which table would be right for us. We also had some fabric chairs made, the s... Ver mais

Classificada 5 em 5 estrelas

We went to the showroom with a table in mind but saw the spider leg design and chose this for it's leg/knee free access around the whole table. The delivery period was long but this was expected fo... Ver mais

Classificada 5 em 5 estrelas

Our Eva table in Natural Walnut arrived last week, and we couldn't be happier. The grain matching on the top is seamless. We didn't need new chairs, and this table fits our existing interior perfectly... Ver mais

Classificada 3 em 5 estrelas

Mixed experience: Beautiful product, but a highly stressful process We love the final product, but getting there was a real rollercoaster. The Cons: The Samples: Like another reviewer men... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fabricante de móveis

Escrito pela empresa

Our wood furniture company is dedicated to sustainable production, using only FSC-certified materials to create beautiful and long-lasting pieces for your home. Each piece is carefully crafted from high-quality solid wood, and our state-of-the-art drying chambers ensure the optimal conditions for wood to be used in furniture production. We believe that a commitment to sustainability and responsible sourcing should go hand-in-hand with stunning design, which is why our pieces are treated with Rubio Monocoat two-component oil to provide exceptional wear resistance and durability. Invest in furniture that will last for generations and support the environment at the same time.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

135 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Walnut extending table

Really pleased with the we beautiful solid walnut table we ordered. The order was placed in December and to to us in the first week of January. The finish is excellent and it looks great in our home, Communication was good and it was nice to see the photos of the table through the process of being made. Delivery and installation was quick and hassle free. Would order from here again

6 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing interior table

I adore wooden tables, so I treated myself to one for Christmas. The company did a fantastic job making my dream table, and now it's the highlight of my home. The ordering process and communication went beyond what I expected, with polite and quick responses giving me a sense of control over everything.

15 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful table

We love our new table. The quality is excellent and the herringbone pattern is beautiful. It fits our dining room perfectly and we're really glad we went for the 80cm extension, so we have extra space for family and friends when needed.

Delivery was brilliant, with the table being put together in place.

22 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

AVOID THIS COMPANY

We purchased an oak dining table from this company around 2 months ago. Recently, we noticed that the table top has started to bow in the middle, and this should not happen to table... especially one that cost close to £1,000. I contacted S10 Home to notify them of the fault and their response has been shocking. Initially, they acknowledged the fault and offered to manufacture a steel frame that would support the table top. Whilst I was appreciative for their offer, I politely declined as I bracing the table would likely result in it cracking. A day later, I received another email from S10 Home. They refused to take the table back and despite acknowledging the fault 24 hours earlier, they claimed that I'd mishandled the tabletop, and it had been kept in an inproper environment. This is outrageous and outright dishonest. I have photos of the deformation of the tabletop and can share the email correspondence as proof.

17 de janeiro de 2024
Opinião espontânea
logótipo da S10home

Resposta da S10home

Thank you for your review. It's important to note that the defect claim was raised following our refusal of a monetary refund for a return after 2 months of use, where prior communication confirmed the table was in perfect condition.

Dear Liam,

We value your feedback, as it helps set clear boundaries for our future customers regarding our products and services.

Regarding the timeline of events, we appreciate your communication with us since your purchase on October 20 and delivery on November 13. Your subsequent inquiries about changing the wood stain and considering a kitchen island instead of the table were noted, and we were more than happy to offer advice and discuss options.

When you brought the bowing issue to our attention on January 14, we immediately took your concerns seriously. Although the issue appeared minor and was not clearly visible in the photos you provided, we trusted your statement and sought to offer immediate solutions for your satisfaction. This included our proposal to install a metal base at no cost to you, to prevent any further issues with the tabletop's movement.

Considering that the table was in satisfactory condition for the initial 2 months, our policy, in line with legal obligations, is to address product issues through repair or replacement within the warranty period. We regret that our initial solutions did not fully meet your expectations and remain open to further discussion to find a resolution that works for you.

Classificada 5 em 5 estrelas

Lovely table!

We are loving our table, you can tell the care and attention that has been put into crafting it, worth every penny. Don't be out off by not being able to 'see it', the photos are true to life. The chairs are comfortable too! The notifications for delivery timings we excellent, keeping us well informed.

Overall, extremely happy with the service and our table and chairs, would definitely recommend.

6 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant table and customer service!

We initially found a table we liked from a well known company, however stumbled across S10homes and we are so pleased we did! The communication from start to finish has been excellent, Natalie has been very helpful in answering any questions and always responds in a timely manner. We also liked the process of being sent photos of the planks, it felt so much for personal.

The table itself is brilliant. We went for the oak table and it’s so well crafted and you can barely see the joins. The wood itself feels so smooth and sets the room off.

I would definitely recommend S10 homes and again, we are so pleased we changed our minds and went with this company instead!

6 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Table quality is 5 star

I can honestly say the communication and photos of the planks being used to make my table and bench have been so reassuring . The table looks amazing and the wood grain with the extension runs perfectly matched. The packaging to protect the table was incredible to make sure the table and bench arrived in excellent condition .

7 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Walnut table and chairs

I purchased a walnut table and chairs from S10 prior to Christmas taking advantage of their sale. The communication from S10 was excellent from start to finish. I received photos of the walnut planks that were to form my table and then photos of the finished table and chairs. On the day of delivery ( requested by me and agreed by S10) the table and chairs arrived very well packaged and protected. The table and legs were in their own wooden polystyrene lined box. The drivers and assistant brought the table and chairs in and unwrapped and assembled them. They are beautiful - very well made, smooth, amazing grain and solid. The chair seat padding is very comfortable. The driver even presented me with a bottle of beer as he left. I would thoroughly recommend S10!

22 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

S10Home comes highly recommended

S10Home comes highly recommended! Their plank tables are of superb quality, and the service, particularly from Anastasia, is second to none. The quality is a cut above, with 40mm solid plank tables on offer here!

25 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Love My New Dining Table!

Just got my new dining table from S10Home and wow, it's awesome! The wood feels really solid and you can tell it's well-made. It fits perfectly in my dining room and gives it a nice, cozy feel. The delivery was quick and putting it together was a breeze. Plus, it's good to know they offer a 5-year warranty - not that I think I'll need it, this table seems like it's built to last. And the fact that they use sustainable wood is a big plus for me. Great job, S10Home! Can't wait to have my friends over for dinner. They're going to be so jealous!

3 de junho de 2023
Opinião espontânea

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