Purchased an L and K initial necklaces, both stunning, so much better in real life, absolutely perfect for all age groups, they look classy, unlike some that look cheap, and waterproof! So won't tar... Ver mais
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Leia as opiniões dos outros
This was a present for my daughter, such a good quality necklace, came well packaged, even included a nice box along with a nice white pouch. Customer service was very quick when I asked a questi... Ver mais
I have purchased a few items and they have all been amazing. Great quality products and beautiful packaging. Bought items for a recent holiday and got loads of compliments. Definitely recommend and... Ver mais
I ordered a necklace with the wrong initial and contacted them saying I wanted to return it and re order one with the correct initial and they said they would refund me as soon as they received it for... Ver mais
4,3
Excelente
311 opiniões
Sem histórico recente de solicitação de opiniões
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Respondeu a 60% das suas opiniões negativas
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Love the bangles 🤍
15 de julho de 2025
Opinião espontânea
Pearl pendant necklace
Pearl pendant necklace ordered for a gift
My friend was really happy with the gift
Quality seems very good. Would definitely purchase from them again
9 de julho de 2025
Opinião espontânea
fabulous
fabulous. The wrong order was dispatched but was quickly resolved.
14 de julho de 2025
Opinião espontânea
Lovely quality necklace and quick…
Lovely quality necklace and quick shipping. Would definitely buy from here again
13 de julho de 2025
Opinião espontânea
Great service
I had such an issue with the delivery company and Saege’s team were great and organised for a replacement within a day. Very happy.
11 de julho de 2025
Opinião espontânea
My daughter loved the necklace
My daughter loved the necklace, she is a beach lover and every single charm was perfect.
6 de julho de 2025
Opinião espontânea
My Collection!
I now have a few more pieces from Saege. I started collecting from earrings to rings when my friend gifted me one of their pieces.
3 de junho de 2025
Took forever to arrive
Took forever to arrive, the quality of the necklaces I bought (3 of them) are awful, cheap flimsy tacky quality. Can find better elsewhere for less money.
Abbott & Lyon much better and presented beautifully IMO
11 de julho de 2025
Opinião espontânea
Resposta da Saege
Hi Nicola,
We’re so sorry to hear about your experience — this is not the standard we aim for at all.
Please reach out to us at info@saege.co with your order number so we can investigate this for you right away and get it sorted.
We take quality and customer care seriously, and we genuinely appreciate you bringing this to our attention. Let’s get this resolved for you.
Warm regards,
The SAEGE Team
I never received my order and cannot get answers
I never received my order and cannot get anything from this company. They say i should check with the shipper they picked. They are YOUR supplier, you find out the deal,
Very very disappointed. The worst customer service!
28 de junho de 2025
Opinião espontânea
Resposta da Saege
Hi There,
We’re so sorry to hear about your experience — this is not the standard we aim for at all.
Can you please share your order number so I can look into this for you?
We take quality and customer care seriously, and we genuinely appreciate you bringing this to our attention. Let’s get this resolved for you.
Warm regards,
The SAEGE Team
The entire process was great for me and…
The entire process was great for me and I love the pieces I chose. I have been sharing this website to all my friends. Love them!!!!
14 de junho de 2025
Opinião espontânea
shipping took a long time
The shipping took a long time, fortunately I was able to chat with the customer service and they were very friendly, after that my order arrived very fast and the bangles are very good quality, no regrets choosing this brand
31 de maio de 2025
Opinião espontânea
Resposta da Saege
Hi Ari,
Thank you so much for taking the time to share your experience! We sincerely apologise for the initial delay with shipping, but we're glad to hear our customer service team could assist you promptly and that your order arrived quickly afterward.
We're also thrilled to know you're happy with the quality of the bangles—it truly means a lot to us. Thank you again for choosing our brand, and we hope to serve you again in the future!
Warmly,
The SAEGE Team
Easiness
Easiness, beautiful carved items on necklace. Which sits nicely on your neck.
23 de junho de 2025
Opinião espontânea
NO costumer service and poor quality
Really bad costumer service, I reached out to them with a ring that completely broke into two pieces. I’ve barely even worn it, and it’s only about two months old.
It’s really poor quality, which is such a shame since it’s a beautiful piece (design wise).
But there’s zero respond from the costumer service via. Email, and everything just seems a little shady tbh.
If they wanted happy costumers, they would answer asap and try to solve the problem.
I am very disappointed, cuz I really wanted to like this brand and I feel like I gave them a fair chance to prove their customer care.
Not very happy with this whole situation, so watch out with shopping here. Wouldn’t at this point recommend.
30 de junho de 2025
Opinião espontânea
Resposta da Saege
Hi Maja,
We’re so sorry to hear about your experience — this is not the standard we aim for at all.
We’ve looked into our system using the name and details provided, but couldn’t locate any previous messages from you. That said, we've now reached out directly via email so we can make this right as quickly as possible.
We take quality and customer care seriously, and we genuinely appreciate you bringing this to our attention. Let’s get this resolved for you.
Warm regards,
The SAEGE Team
I ordered 3 bangles in bright orange
I ordered 3 bangles in bright orange, bright green and bright pink. The delivery was very long. I even thought the package got lost. It arrived today and what a disappointment, the colors are not at all what they look like on the website. And the quality is nothing special. You can get nicer and 1/2 price from Zara. It was quite a disappointement. When I shared that with them, they were very quick to tell me the return will be payable by me. I was quite shocked as I did not order these specific items but some much brighter advertised on the web.
3 de julho de 2025
Opinião espontânea
Resposta da Saege
Hi Marie,
Thank you for your feedback — and we’re genuinely sorry to hear that you were disappointed with your recent order.
We’ve looked into this carefully, including reviewing the images you shared with our team. Based on our product photography and the images you provided, the colours of the bangles appear consistent — keeping in mind natural differences due to lighting, screen brightness, and individual perception.
While we understand your reference to the colours as “bright,” our product names (Kiwi, Rosa, and Arancia) do not include that term, nor do we advertise them as such. That said, we’re sorry if the tones didn’t meet your expectations.
Regarding the return process: our website clearly outlines that return shipping is the customer’s responsibility unless an item arrives damaged or faulty — in which case we fully cover the return. As the pieces received match what was ordered and are not faulty, this would fall under preference rather than an error on our part.
We also appreciate your comment on delivery time. Shipping to Spain is estimated at 3–7 business days, and we’ve confirmed your order was delivered on the 7th business day. While this was within our stated timeframe, we always aim to deliver as fast as possible and apologise if this felt longer than expected.
Lastly, we’re really saddened by your comment comparing our jewellery to fast fashion retailers. SAEGE is a small, independent brand committed to designing high-quality, long-wearing pieces — and feedback like this, while taken seriously, can be disheartening for a growing team that puts genuine care into each order.
We do truly value your opinion and thank you for giving us a try.
Warm wishes,
The SAEGE Team
Did not receive my order that was…
Did not receive my order that was supposed to be delivered on 20th of June. I was on vacation and just returned, but did not find the package or a note.
1 de julho de 2025
Opinião espontânea
Resposta da Saege
Hi Melissa,
We’re really sorry to hear that your order hasn’t arrived!
Please reach out to us at info@saege.co with your order number so we can investigate this for you right away and get it sorted.
We’ll do everything we can to resolve this as quickly as possible 💛
Warmly,
The SAEGE Team
Beautiful bracelet
The product is amazing but the delivery time was longer than expected but it would not deter me from purchasing again
3 de junho de 2025
Opinião espontânea
Lovely necklace
Lovely necklace, just a shame that there are lots of cheaper exact copies available ie Amazon! I thought i was buying something unique! Must say it’s put me off wearing!
30 de junho de 2025
Opinião espontânea
Resposta da Saege
Hi Lianne,
Thank you for your honest feedback—we truly appreciate you taking the time to share your thoughts.
We're so glad to hear you found the necklace lovely. We understand your concern and want to assure you that we put great care into the quality and presentation of our pieces to provide a special experience for our customers.
Your comments have been noted and shared with our team, and we truly hope you’ll still enjoy wearing your piece.
Warmly,
The SAEGE Team
Though stunning and I loved it
Though stunning and I loved it , within 5 minutes of wearing it the A fell off .
25 de junho de 2025
Opinião espontânea
Resposta da Saege
Hi Annmarie,
We’re so sorry to hear this — that’s definitely not the quality we aim to deliver.
Please get in touch with us at info@saege.co and include your order number and a quick photo if possible, so we can get this sorted for you right away with a replacement.
Warm wishes,
The SAEGE Team
Their products are beautiful
Their products are beautiful, I ordered a stunning necklace for my holiday and it arrived very quickly and I loved it, so I went on to buy some bangles they were offering buy 2 get 1 free, however delivery wasn’t as quick and as I also wanted these for my holiday, I started to panic. I contacted customer service and they were very good at keeping me informed. Bangles did arrive yesterday in time for my holiday and they are stunning.
27 de junho de 2025
Opinião espontânea
It nearly took 3 weeks for delivery
It nearly took 3 weeks for delivery, when it was delivered I only had one product out of four arrive.
The bangle that did arrive is beautiful and looks well made. It’s a shame that the delivery is long and you don’t get everything you ordered.
9 de junho de 2025
Opinião espontânea
Resposta da Saege
Hi Megan,
We’re so sorry to hear about that.
Please reach out to us at info@saege.co with your order number so we can investigate this for you right away and get it sorted.
We’ll do everything we can to resolve this as quickly as possible 💛
Warmly,
The SAEGE Team
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