SAFEJAWZ Opiniões 

227
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

By far the best gumshield I've ever used. Moulds easily and feels so... compact. It's hard to describe, but as a rugby player you need to be able to communicate on the pitch and with this mouthguard... Ver mais

Classificada 4 em 5 estrelas

Bought a slection of designs for myself and my daughter to wear for Karate. much more fun designs than other companies (black or clear), adds a bit of character. The fitting was straight forward and t... Ver mais

Classificada 5 em 5 estrelas

These are our go to choice for mouth guards for our boys for rugby. We’ve tried numerous brands and have come back to these ones for good. One of our boys has difficulty with coordination and finds th... Ver mais

Classificada 5 em 5 estrelas

Our bought a couple of mouth guards in the Black Friday sale. I had an issue with a discount code but customer service were excellent. They sorted the issue and even refunded what I’d overpaid. The... Ver mais

Informações sobre a empresa

  1. Loja de roupas desportivas

Informação fornecida por diversas fontes externas

SAFEJAWZ mouthguards have revolutionised sports dental protection. We sell boil and bite guards and designed hand-made dentist custom-fit guards.


Informações de contacto

  • West Coppice Road 2, WS8, Brownhills, Reino Unido

  • safejawz.com

4,5

Excelente

TrustScore: 4.5 em 5

227 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 88% das suas opiniões negativas

Geralmente responde dentro de um mês

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4,5

Todas as opiniões

(227)

104 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

It's a waste of time

It's a waste of time, energy, and money. The product I ordered never arrived, and customer service doesn't respond to emails, so I can forget about getting a refund. I strongly advise against using this company.

16 de dezembro de 2025
Opinião espontânea
logótipo da SAFEJAWZ

Resposta da SAFEJAWZ

Really sorry to hear you had this experience, this is not usual. Please do reach out and we will make sure you receive your product.

Best,
Ewan - Co-founder & CEO

Classificada 1 em 5 estrelas

Totally disappointed

Totally disappointed, I chose this brand as it says that delivery is within 1-3 working days, I bought it on monday and is friday now. I'm currently waiting 5 days, I needed mouthguard for this week and I don't have it neither any reply from the company. I sent 2 emails on 2 different email addresses just in case and no respond also nobody replied on online chat. Very disappointed. I don't recommend to rely on this company as they don't send it on time and if you really in hurry you may end up with no mouthguard.

9 de janeiro de 2026
Opinião espontânea
logótipo da SAFEJAWZ

Resposta da SAFEJAWZ

I'm saddened to hear you've had this experience. Please do reach out and we will ensure you have your product or refund.

Best,
Ewan - Co-founder & CEO

Classificada 1 em 5 estrelas

quality of product and customer service

I emailed the company about an issue I had with My order and the quality of it as I was upset and I’ve gotten no reply back this is really upset me it’s been 4 days now since

11 de dezembro de 2025
Opinião espontânea
logótipo da SAFEJAWZ

Resposta da SAFEJAWZ

Really sorry to hear this, I believe this issue was resolved and hope you are happy with the outcome.

Best,
Ewan - Co-founder & CEO

Classificada 1 em 5 estrelas

Absolutely the worst customer service…

Absolutely the worst customer service ever.. Timing on website shows items are shipped 2-3days after order, and eta for delivery is 10 days... Based on this is ordered for a rugby tournament. It has been 7 days ano 0 update on the order, it still shows been picked. Contacted customer service and all you get back is " we will escalate" i tried to cancel multiple times, and get no feedback... DONT TRUST THIS COMPANY, buy a reputable brand i stead..

2 de setembro de 2025
Opinião espontânea
logótipo da SAFEJAWZ

Resposta da SAFEJAWZ

Hi Jacques,

Really sorry you've had a bad experience. I've looked into the conversation and agree it fell short. There was an error with the order tracking system which didn't help and then you were left waiting too long for an answer.

This morning I've used this example to prompt some updated training for the team and, whilst we locate your order I have requested that we refund your order regardless, and you can keep it when it arrives.

I'm sorry your experience fell short this time. I can assure you we are as reputable as they come and hopefully you will trust us again in the future.

Best, Ewan - CEO/ Co-Founder

Classificada 1 em 5 estrelas

Absolutely appalled by this fraudulent product

Absolutely appalled by this fraudulent company they say its remodel tech yet is only able to do that 3 to 4 times now it has collapsed on its self and can no longer fit in my mouth so my advice is to send me a new one.if it can't be remodelled a certain amount of times say that instead of lying to us and tell the truth you have wasted 20 pounds

23 de junho de 2025
Opinião espontânea
logótipo da SAFEJAWZ

Resposta da SAFEJAWZ

Hi Finlay, Sorry you didn't have a good experience with the product. Have you reached out to us? I can't see anything from you. If you just asked for another we would have sent one, that's why we offer our perfect guarantee. Sometimes things go wrong, no need to stress or waste your money, we'll always replace :) Best, Ewan - Co-Founder

Classificada 3 em 5 estrelas

Wouldn't fit

I liked the design, however I went to fit the guard multiple times and my gums started bleeding and it did not even fit my teeth, it would slip out often and I had to hold it with my teeth to keep it secure, however it was good quality and the design was good.

2 de abril de 2024
Classificada 1 em 5 estrelas

Waste of money

Followed the instructions but after 15 seconds in hot water it started to melt. Stuck to the side of the bowl and had to prise it out with a spoon. Completely warped beyond use before we could even try and fit it.

Waste of money. Not happy.

5 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Rugby mouthguards

Heather was great. Picked up very quickly on my error on an online order. Quickly and efficiently made adjustment for my error. Very clear information. Listened to my special request re delivery. Arrived earlier than expected and products are perfect for what I expected. Brilliant company, brilliant service. Thank you

17 de julho de 2023
Opinião espontânea

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