Safesmart  Opiniões 

35
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Trainer made it very easy to understand, explained everything clearly and the reason behind everything.

A empresa respondeu

Classificada 4 em 5 estrelas

Great way of keeping all the information in one place. Simple to use Some of the training isn't relevant to the education sector (ie. does a cookery teacher need to know the temperature food sho... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've been using Smartlog now for approx. 5 yrs with both V4 and now V5. I used V4 in a Primary School environment, however I'm now using V5 to manage the H&S in a Grade 1 listed Scheduled Monument. It... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

We have merged with a College who already used Smartlog and so adopted it. Find it really good to use for compliance training, risk assessments, work place inspections and storage of all Health and... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Saúde e segurança ocupacional
  2. Consultor
  3. Consultor de protecção contra incêndios
  4. Empresa de software

Escrito pela empresa

Safesmart is a health & safety compliance management and consultancy company known primarily for Smartlog - a cloud-based fire and health & safety compliance management software for business organisations and non-profit institutions.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

35 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(35)

7 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent trainer

Trainer made it very easy to understand, explained everything clearly and the reason behind everything.

17 de abril de 2026
logótipo da Safesmart

Resposta da Safesmart

Thank you very much for your review, we are glad you found our First Aid course and trainer helpful!

Classificada 5 em 5 estrelas

training

easy to follow, just the right level for trainees to gain good knowledge across different fields.

10 de novembro de 2025
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Resposta da Safesmart

Hi Ali,
Thank you very much for your review; we are glad you found the First Aid training course helpful and useful!

Classificada 5 em 5 estrelas

First Aid at Work

The course was well presented with good practicals and refreshers throughout.

10 de novembro de 2025
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Resposta da Safesmart

Thank you very much for your review, we are glad you found our First Aid at Work course useful!

Classificada 5 em 5 estrelas

FABULOUS SUPPORT

KNOWLEDGE OF STAFF AND THE SUPPORT AVAILABLE JUANITA IS AMAZING IN HER RESPONSE TIMES

21 de outubro de 2025
Opinião espontânea
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Resposta da Safesmart

Hi Beverley,
Thank you for your great review; Juanita is amazing – we are truly glad to have her in our team!

Classificada 1 em 5 estrelas

Shop about for ELearing

Shop about for ELearing, their offering is dismale compared to other dedicated e.Learning platforms.
I have had poor reviews from my clients who I supply e.Learning from SmartLog, a high percentage are requesting refunds and I am stuck with a 3 year contract.

10 de agosto de 2025
Opinião espontânea
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Resposta da Safesmart

Hi Ian,
We are very sorry that this has been your experience, however we are continually improving our eLearning catalogue, and have also recently partnered with elearning specialists iHasco, with their library of 200+ courses now available on Smartlog.

Please contact us on customerservices@safesmart.co.uk so we can show you all of Smartlog's latest additions and improvements.

Classificada 5 em 5 estrelas

Great company

Great company to work for, a great work environment, and most importantly, a group of good people.

24 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great training software.

24 de agosto de 2020
Opinião espontânea
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Resposta da Safesmart

Hi Martin,
Thank you for your positive review; we are very pleased that you find Smartlog helpful.

Classificada 5 em 5 estrelas

The system is easy to use and helps…

The system is easy to use and helps keep us up to date with our Health and Safety checks.
We can adapt the checks carried out to make it bespoke.

14 de julho de 2020
Opinião espontânea
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Resposta da Safesmart

Hi Caroline,
Thank you for your positive review; we are very pleased that you find Smartlog helpful.

Classificada 1 em 5 estrelas

Do not sign up to smartlog unless you like being woken at 4.50 every morning

I hate having to be a user of this product that sees no problem with sending out 2 emails in a row at 4.52 in the morning. I normally leave my notifications on my email to be as responsive as possible to my staff but I now have to change the way I work. I asked to be emailed inside work hours or to be taken off the email list. Nothing was done they clearly could not care less about mine or my staffs wellbeing.

6 de julho de 2020
Opinião espontânea
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Resposta da Safesmart

Hi Nicky,
Might you send us your details to customerservices@safesmart.co.uk or submit a support request within Smartlog, and our team will be happy to contact your system administrator regarding your email notifications.

Classificada 5 em 5 estrelas

Good service

9 de junho de 2020
Opinião espontânea
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Resposta da Safesmart

Hi Frank,
Thank you for your positive review!

Classificada 5 em 5 estrelas

The system is very easy to use and the…

The system is very easy to use and the CPD training is very good for staff.

5 de junho de 2020
Opinião espontânea
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Resposta da Safesmart

Hi Jim,
Thank you for your review. We are glad that you find Smartlog and its training useful.

Classificada 4 em 5 estrelas

Great to collate info

Great way of keeping all the information in one place. Simple to use

Some of the training isn't relevant to the education sector (ie. does a cookery teacher need to know the temperature food should be stored at in a servery or which colour board to use for fish?) but on the whole, good training.

Excellent customer service

3 de junho de 2020
Opinião espontânea
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Resposta da Safesmart

Hi Rebecca, thank you for your review; and we are pleased that you find our customer service excellent!

Classificada 5 em 5 estrelas

Quick response and resolution of any…

Quick response and resolution of any minor problems Staff very responsive to questions, overall excellent company.

15 de abril de 2020
Opinião espontânea
logótipo da Safesmart

Resposta da Safesmart

Hi David,
Thank you for your review. We are glad that Smartlog is helpful to you & your organisation, and we are very proud of our customer service!

Classificada 3 em 5 estrelas

The final question asks what you should…

The final question asks what you should do first with a customer who is dissatisfied, you have given the answer as apologise. I selected listen which according to the course is correct, "Listen, apologise, solve, thank" but my response was marked incorrect.

14 de abril de 2020
Opinião espontânea
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Resposta da Safesmart

Hi Christine,
Thank you for your course feedback. Might you be able to send us a direct email to feedback@safesmart.co.uk with the exact name of the training course you are referring to? This is so that our assessors can review the aforementioned question and its answers.

Classificada 5 em 5 estrelas

The system is great easy to use and the…

The system is great easy to use and the response times for any amendments or issues from the help desk are excellent

19 de março de 2020
Opinião espontânea
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Resposta da Safesmart

Hi Rosemary
Thank you for your review, and we are very pleased that Smartlog is helpful to you and your Trust.

Classificada 1 em 5 estrelas

Safesmart upgrade

Safesmart was a brilliant system prior to its upgrade. The new system is of no use to us. However if the old system or an identical upgrade was availablewe would return to usig it

21 de janeiro de 2020
Opinião espontânea
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Resposta da Safesmart

Hi Cate Lou,
Thank you for your review. We are sorry to hear that you do not find Smartlog 5 as useful as SL4; however we have just added Asset Management to the new system amongst many other improvements. If you would like a free demo of these additions, please send us an email/website request or give us a call.

Classificada 5 em 5 estrelas

Easy to use

Easy to use, convenient place to store all compliance and set reminders for renewals.

An excellent programme to use.

6 de dezembro de 2019
Opinião espontânea
logótipo da Safesmart

Resposta da Safesmart

Hi Matt,
Thank you for your review. We are glad that Smartlog is helpful to you and your organisation.

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