Communication. It's not everyday one needs a new suit of sails for a relatively unknown boat - a Laser Stratos Keel. You guys at Sailing Chandlery were spot on with advice, help and guidance. Whe... Ver mais
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Leia as opiniões dos outros
After receiving a package damaged in the post Jason and team pulled out the stops and sent a replacement promptly and without argument. So nice to buy from a small firm that cares about customers.
I wanted some cord to replace the deck lines on my kayak. Sailing Chandlery came up with suitable 6mm line which was dispatched and received by me within 24hours. I would definitely shop with them aga... Ver mais
Excellent service from Sailing Chandlery when I collected my new ILCA. Everything was explained, the numbers had been put on the sail and all the ropes were spliced. A pleasure to do business with you... Ver mais
Informações sobre a empresa
- Loja de artigos para vela
- Fornecedor de acessórios para barcos
- Fornecedor de capas protetoras para barcos
- Oficina de reparação de barcos
Escrito pela empresa
Our friendly team at Sailing Chandlery provide everything from shackles to boats to the general public with fast delivery times providing the service you deserve. As an online chandlery our aim is to take the hassle out of your trip to the chandlery, order your sailing products, they will be dispatched quickly and arrive at your door. We are also an authorised Laser Performance dealer offering boats and official class legal parts for the Laser, Pico, Bug, Bahia and Vago.
Informações de contacto
Units 3-4 Queensway House, Kings Road, SS8 0QY, Canvey Island, Reino Unido
- 01268 222912
- info@sailingchandlery.com
- sailingchandlery.com
4,9
Excelente
4 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good range of stock and access to items…
Good range of stock and access to items that need to be ordered from suppliers. Website well designed and enables items needed to be found quickly. The list of previous orders helps find previously ordered items easily. Ordered delivered promptly.
30 de abril de 2026
Opinião espontânea
Resposta da Sailing Chandlery
Hi Huw,
Thank you for your detailed review!
We're delighted to hear you found our product range and supplier access useful.
It's great to know the website made it easy to find what you needed and that the order history feature helped with repeat purchases.
Very good experience as always from…
Very good experience as always from this business. Well packaged parcel and arrived in really good time. They’re very good and providing sweets and a voucher with the order which is a nice little touch!
Competitive pricing too
1 de maio de 2026
Opinião espontânea
Resposta da Sailing Chandlery
Hi Jennifer,
Thank you for your continued support and for sharing your experience!
We're really pleased to hear everything arrived quickly and was well packaged.
It's great that you enjoy the sweets and voucher — we like to add a little extra touch to each order.
Great service
Great service. Well priced product and delivered very quickly. Will defo e back for more sailing goodies!
30 de abril de 2026
Opinião espontânea
Resposta da Sailing Chandlery
Hi Charlie,
Thank you for the great feedback!
We're really pleased you were happy with the service, pricing, and speedy delivery.
Good selection of products and fast and…
Good selection of products and fast and efficient service
25 de abril de 2026
Opinião espontânea
Resposta da Sailing Chandlery
Hi there,
Thank you for your great feedback!
We're delighted you were pleased with our product selection and found the service fast and efficient.
Excellent prompt service
28 de abril de 2026
Opinião espontânea
Resposta da Sailing Chandlery
Hi Stephen,
Thank you so much for your kind words!
We're really glad you were happy with the prompt service.
Resposta da Sailing Chandlery
Hi Richard,
Thank you for your kind review!
We're really glad to hear you’re happy with the product and that it arrived quickly.
First timing and will certainly use again
The statement made by this company is” Fast Dispatch and a 5 Star Rated Service You Can Count On”, well they certainly lived up to this, my purchases arrived very quickly and were of great quality.
15 de abril de 2026
Opinião espontânea
Resposta da Sailing Chandlery
Hi Colin,
Thank you for your wonderful feedback!
We're so pleased to hear that we lived up to our “Fast Dispatch and a 5 Star Rated Service You Can Count On” promise.
It’s great to know your purchases arrived quickly and met your expectations for quality.
The rope length guides on the site are…
The rope length guides on the site are excellent to simplify the buying process. Rope is good and package arrived when they said. Nothing to fault thanks.
14 de abril de 2026
Opinião espontânea
Resposta da Sailing Chandlery
Hi Andrew,
Thank you for your fantastic feedback!
We're really pleased to hear that the rope length guides helped make the buying process easier.
It’s great to know you’re happy with the quality of the rope and that everything arrived as expected.
Items arrived exactuly as described
Items arrived exactuly as described, carefully packaged and with a little bonus gift that my daughter really appreacited!! Thank you.
14 de abril de 2026
Opinião espontânea
Resposta da Sailing Chandlery
Hi Will,
Thank you so much for your lovely feedback!
We're delighted to hear everything arrived exactly as described and was carefully packaged.
It’s especially nice to know your daughter enjoyed the little bonus gift—that really makes our day!
Lots of people sell poor quality…
Lots of people sell poor quality trolley wheels but sailingchandlery sell good quality ones. Buy quality, buy once.
8 de abril de 2026
Opinião espontânea
Resposta da Sailing Chandlery
Hi Chas,
Thank you for the great feedback!
We're really pleased to hear you’re happy with the quality of the trolley wheels.
We completely agree, buying quality wheels makes all the difference.
Resposta da Sailing Chandlery
Hi there,
Thank you for your kind feedback!
We're glad to hear the product fits well and that it arrived promptly.
Gear turned up as it should helpful and…
Gear turned up as it should helpful and polite when I had a phone inquiry
10 de abril de 2026
Opinião espontânea
Resposta da Sailing Chandlery
Hi there,
Thanks so much for your kind review!
We’re really glad to hear your sailing gear arrived as expected and that you found our team helpful and polite when you called.
Sailing boots as described and fitted…
Sailing boots as described and fitted perfectly.
I had an issue with the delivery Sailing Chandlery couldn't have been more helpful; the wrong postcode.
The problem is the 3rd party program you use on the order form to find an address when you start typing. There has been an update and it 'fills-in' the wrong post code for the address (didn't use to). DPD use the Postcode only so it went to No.20 at the wrong post code!
9 de abril de 2026
Opinião espontânea
Helpful staff on telephone and fast…
Helpful staff on telephone and fast delivery, good quality highly recommend using them
6 de abril de 2026
Opinião espontânea
Resposta da Sailing Chandlery
Hi Chris,
Thank you for your kind words!
We’re really pleased to hear our team was helpful on the phone and that you were happy with the fast delivery and product quality.
Took too long to deliver
Ordered on a Monday, not delivered until Thursday afternoon. By which time I had left for Spain, with my boat. For a small in-stock item this is no good to me.
9 de abril de 2026
Opinião espontânea
Resposta da Sailing Chandlery
Hi John,
Thanks for taking the time to leave us a review.
I am sorry to hear your items did not arrive on time.
I have looked at this today and it appears the issue was with DPD which is not good enough. We dispatched the item on time and they failed to deliver the item to the time required.
I am going to refund the money you paid for next day shipping.
I am very sorry we've let you down in this instance.
Many thanks
Andrew
Sailing Chandlery Founder
Great service
Great service, great price, rapid despatch, as described
5 de abril de 2026
Opinião espontânea
Resposta da Sailing Chandlery
Hi Peter,
Thank you for the great feedback!
We’re delighted to hear you were happy with the service, pricing, and speedy dispatch, and that everything arrived just as described.
Rapid and reliable shipping every time
Rapid and reliable shipping every time means it always makes it for the next sailing day. That alone means I always use Sailing Chandlery for anything urgent. That said even if it isn't urgent and I shop around it is often the best price.
9 de abril de 2026
Opinião espontânea
Resposta da Sailing Chandlery
Hi Simon,
Thank you for such a fantastic review!
We’re really pleased to hear our fast, reliable shipping helps you stay ready for your next sailing day, that’s exactly what we aim for.
It’s also great to know you’re finding our prices competitive too
Chandlery ordered day one
Chandlery ordered day one, shipped day two, received day three. What’s not too like?
2 de abril de 2026
Opinião espontânea
Resposta da Sailing Chandlery
Hi James,
Thanks so much for your kind words!
We’re really glad to hear everything arrived quickly and smoothly—that’s exactly the experience we aim for.
Good price, quick delivery
Good price, fast delivery, great communication and easy to use website - perfect!
1 de abril de 2026
Opinião espontânea
Resposta da Sailing Chandlery
Hi Dave,
Thank you for the fantastic review!
We’re glad everything from price to delivery hit the mark.
Great to hear you found the website easy to use too.
Speedy delivery as always
Speedy delivery as always, shipped the same day as ordered. All items exactly as expected!
30 de março de 2026
Opinião espontânea
Resposta da Sailing Chandlery
Hi George,
Thank you so much for your kind feedback!
We're really glad to hear everything arrived quickly and
all the items were exactly as expected.
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