Saintdrako Opiniões 39

TrustScore: 2 em 5

1,8

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Classificada 1 em 5 estrelas

I never Recieved My Order. I will contacting the Better Business Beaurea .I Think You are a Fake Company Scamming Consumer. I Hate that I even Trusted your.Ad. I hope the Government Shut u Down. ! Law... Ver mais

Classificada 5 em 5 estrelas

Bought the knit pullover because I wanted something simple for cooler evenings. Did not expect it to feel this warm without being scratchy. The colour looks very natural in daylight, kind of soft and... Ver mais

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Classificada 1 em 5 estrelas

Terrible company! Do not purchase from here. Customer Service is terrible and they do not work with you to resolve their issues. Never received the product due to their negligence related to unpaid... Ver mais

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Classificada 3 em 5 estrelas

I got the denim jacket and honestly the lining inside feels way way cozier than I expected. Great for late evening drives. The zipper feels sturdy too, not like those flimsy ones that break after a mo... Ver mais

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Informações de contacto

1,8

Mau

TrustScore: 2 em 5

39 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 87% das suas opiniões negativas

Geralmente responde em 14 horas

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Classificada 3 em 5 estrelas

I got the denim jacket and honestly the…

I got the denim jacket and honestly the lining inside feels way way cozier than I expected. Great for late evening drives. The zipper feels sturdy too, not like those flimsy ones that break after a month. I’ll use for years for sure.

4 de novembro de 2025
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Resposta da Saintdrako

Hey Dylan!

We really appreciate you taking the time to share this. We’re so glad you love your order and had a positive experience. Thank you for choosing Saint Drako, we look forward to serving you again soon :)

Classificada 5 em 5 estrelas

Bought the knit pullover because I…

Bought the knit pullover because I wanted something simple for cooler evenings. Did not expect it to feel this warm without being scratchy. The colour looks very natural in daylight, kind of soft and muted.

9 de dezembro de 2025
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Resposta da Saintdrako

Hey Heather,

We really appreciate you taking the time to share this. We’re so glad you love your order and had a positive experience. Thank you for choosing Saint Drako, we look forward to serving you again soon :)

Classificada 1 em 5 estrelas

This company is NOT based in US

This company is NOT based in US - it’s based in China. And everything that I stupidly ordered before checking trust pilot is shipped from China. Took 3 weeks for delivery. Shoes that I ordered look nothing like those on the website and are extremely cheaply made. WhenI requested refund, I was told to ship them to China at my expense for refund. Shipping will cost more than the shoes. And even if I did that, I doubt the refund would ever come.Cutting my losses. DO NOT DO BUSINESS WITH THIS COMPANY.

11 de dezembro de 2025
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Resposta da Saintdrako

Hey Joe,

We're really sorry to hear about your experience. That’s not what we want for our customers. Please could you email support@saintdrako.com with your order number and the subject “Trustpilot Review.” We’ll take a closer look and make sure you’re fully satisfied with the outcome :)

Classificada 1 em 5 estrelas

The shoes I got look nothing like the picture.

The shoes I got look nothing like the picture on the website. What I got looks cheap. It took almost a month to get them, & I have to pay shipping to return them.

5 de novembro de 2025
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Resposta da Saintdrako

Hey there,

We're really sorry to hear about your experience. That’s not what we want for our customers. Please could you email support@saintdrako.com with your order number and the subject “Trustpilot Review.” We’ll take a closer look and make sure you’re fully satisfied with the outcome :)

Classificada 1 em 5 estrelas

Buyer Beware. I just received the Noelle Women’s…

I just received the Noelle Women’s loafers. It took about 3 weeks to get my order.
The loafers aren’t exactly what was advertised. It is very cheaply made and the soles are plastic. I doubt the shoe is made of leather. I am trying to return the item, however, Saint Drako’s return policy does not accept items that are advertised as a sale. I doubt these shoes are $124.99 full price and put on sale for $49.99, therefore making it ineligible for returns. What a scam.

5 de dezembro de 2025
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Resposta da Saintdrako

Hey Jan,

We're really sorry to hear about your experience. That’s not what we want for our customers. Please could you email support@saintdrako.com with your order number and the subject “Trustpilot Review.” We’ll take a closer look and make sure you’re fully satisfied with the outcome :)

Classificada 1 em 5 estrelas

Re my order #9588 Women’s loafers

Re my order #9588 Women’s loafers. Received this yesterday but too small. Ordered size UK6.5 or 39.5 and got size 37. Need to return these and receive replacement but no emails seem to be correct. Would appreciate an answer and how to return these
Kari Holgersen

5 de dezembro de 2025
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Resposta da Saintdrako

Hey Kari,

We're really sorry to hear about your experience. That’s not what we want for our customers. Please could you email support@saintdrako.com with your order number and the subject “Trustpilot Review.” We’ll take a closer look and make sure you’re fully satisfied with the outcome :)

Classificada 1 em 5 estrelas

Ordered Loafers from Saintdrako

Ordered Loafers from Saintdrako, have emailed them twice, called and left a message and still have not heard back from them via phone nor email. I was disappointed with the loafers totally, 1)…they have a very strong chemical odor, they are too small and I really wasn’t pleased with the quality. I would love to have someone at least acknowledge my request for a refund.

2 de dezembro de 2025
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Resposta da Saintdrako

Hi Yvonne,

We're really sorry to hear about your experience. That’s not what we want for our customers. Please could you email support@saintdrako.com with your order number and the subject “Trustpilot Review.” We’ll take a closer look and make sure you’re fully satisfied with the outcome :)

Classificada 1 em 5 estrelas

Ordered the Ladies Loafer on 11/17/25

Ordered the Ladies Loafer on 11/17/25. Have not received them yet. Called and left message twice..no response.

17 de novembro de 2025
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Resposta da Saintdrako

Hey Linda,

We're really sorry to hear about your experience. That’s not what we want for our customers. Please could you email support@saintdrako.com with your order number and the subject “Trustpilot Review.” We’ll take a closer look and make sure you’re fully satisfied with the outcome :)

Classificada 1 em 5 estrelas

I placed an order for the ladies…

I placed an order for the ladies loafers on 11/9/25 and I still have not received them yet. In reading some of the other customers reviews regarding not receiving their order concerns me a great deal. I hope I wasn’t scammed when I purchased these shoes.

9 de novembro de 2025
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Resposta da Saintdrako

Hey Lisa,

We're really sorry to hear about your experience. That’s not what we want for our customers. Please could you email support@saintdrako.com with your order number and the subject “Trustpilot Review.” We’ll take a closer look and make sure you’re fully satisfied with the outcome :)

Classificada 5 em 5 estrelas

They Made It Right

I originally had issues with my order. They did eventually contact me and went beyond my expectations for customer service.

23 de novembro de 2025
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Resposta da Saintdrako

Hey there,

We're really sorry to hear about your experience. That’s not what we want for our customers. Please could you email support@saintdrako.com with your order number and the subject “Trustpilot Review.” We’ll take a closer look and make sure you’re fully satisfied with the outcome :)

Classificada 5 em 5 estrelas

Loafers Review

I ordered a pair of loafers and it met my expectations!! I love the fit and they’re VERY comfortable!! I got them in black!! They’re good quality and seem like they’ll last me a while!!

21 de novembro de 2025
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Resposta da Saintdrako

Hey Jelly,

We really appreciate you taking the time to share this. We’re so glad you love your order and had a positive experience. Thank you for choosing Saint Drako, we look forward to serving you again soon :)

Classificada 1 em 5 estrelas

Terrible Company. I ordered a pair of shoes four weeks…

I ordered a pair of shoes four weeks ago. I have sent several emails and left messages to find the status of my order. I have never received a response. I think this company is a scam. No one should purchase from them.

14 de novembro de 2025
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Resposta da Saintdrako

Hi Donna, We are sorry to hear this has been your experience. We pride ourselves on answering each customer email within 12 hours of receiving it. This must be a mix up with the email system. Please reply with your email here so we can reach out directly to you.

Classificada 1 em 5 estrelas

Dakota Suede tote - glued not sewn

I purchased the Dakota suede tote a couple of months ago for the fall recently, I went to take it out of the packaging, and the actual handle was beginning to separate as if the glue that they used wore off when I first got the package I did look inside in the bag looked OK but it’s unusable and I can’t return it so I wasted my money. Do not buy the bag.

21 de julho de 2025
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Resposta da Saintdrako

Hey D Har,

We're really sorry to hear about your experience. That’s not what we want for our customers. Please could you email support@saintdrako.com with your order number and the subject “Trustpilot Review.” We’ll take a closer look and make sure you’re fully satisfied with the outcome :)

Classificada 1 em 5 estrelas

I ordered a jacket and picked the size…

I ordered a jacket and picked the size following the guidance on their website. But it was too small and couldn't fit on me when I received it. I contacted them to return.

They wouldn't pay for the delivery costs. Eventually they only refund the price for the jacket itself and I had to pay for the 2 shipping costs (original delivery + returns). Also, it took them 3 weeks to process the refund.

15 de abril de 2025
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Resposta da Saintdrako

Hey QQQ,

We're really sorry to hear about your experience. That’s not what we want for our customers. Please could you email support@saintdrako.com with your order number and the subject “Trustpilot Review.” We’ll take a closer look and make sure you’re fully satisfied with the outcome :)

Classificada 1 em 5 estrelas

Bought a retro bomber jacket from their…

Bought a retro bomber jacket from their site, and it’s nothing like the photos. The photos show a beautiful well put together jacket, so I thought spending $76 for it was worth it. When it arrived I was appalled! It’s awful quality! I wouldn’t wear this if it was free. I’m like is this a joke? I contacted them to request a full refund and inquire about a return to the McAllen, TX address that’s on their website. Of course to no avail they are difficult. Want to give me a 15% return or I can spend $50 to return to China! I’m outraged! I opened a fraud case with the trade commission and the fbi. These companies shouldn’t be allowed to operate under false pretenses. These things they are selling on their site are a complete misrepresentation to what you actually receive.

18 de abril de 2025
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logótipo da Saintdrako

Resposta da Saintdrako

Hey Sarissa

We're really sorry to hear about your experience. That’s not what we want for our customers. Please could you email support@saintdrako.com with your order number and the subject “Trustpilot Review.” We’ll take a closer look and make sure you’re fully satisfied with the outcome :)

Classificada 1 em 5 estrelas

Fraudulent item descriptions

I ordered the Fiori De Luxe Leather Jacket size M, which is described on the site as "Crafted from enduring premium leather". Wrong size sent and item tag shows it is made of 100% polyurethane, not leather.
Second jacket was Single Breasted Thick Wool Coat size XL. Jacket arrived wrong size and clearly not made of wool. I requested a paid return label to return the items and was told they would either reduce the cost by 15%, or I could pay to return them to China. As the site completely lies about these items, I will not pay for return. I have disputed the charge as fraud.

14 de abril de 2025
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Resposta da Saintdrako

Hey KT Shopping

We're really sorry to hear about your experience. That’s not what we want for our customers. Please could you email support@saintdrako.com with your order number and the subject “Trustpilot Review.” We’ll take a closer look and make sure you’re fully satisfied with the outcome :)

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