I’ve been wearing Saint Sass tights for a while now, and I honestly love them. The quality is amazing — they don’t tear easily, and they fit perfectly. Plus, the designs are super nice. Definitely my... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Die allerschönsten Tangas, die ich je hatte! Ich fand die Slips von Saint Sass schon länger ansprechend. Als ich nun einiges an Unterwäsche austauschen wollte, habe ich kurzerhand das 10 für 7 Angebo... Ver mais
Außergewöhnlich edle Qualität: Die Strumpfhosen haben ein luxuriöses Tragegefühl, perfekte Passform und eine sehr hochwertige Verarbeitung. Das Material ist fein, langlebig und behält auch nach mehrer... Ver mais
Više od mjesec dana čekanja na pošiljku umanjilo mi je sreću oko kupovine, budući da su naručene stvari bile za poklon. Nakon nekoliko mailova, i poteškoća, jer nisu ni poslali narudžbu konačno stiglo... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
saint sass is an international Tights and Fashion Brand known for its bold, urban and sensual designs. Founded by the two friends Vivien and Larissa, the brand embodies self-determination and aims to make women feel sexy and confident. saint sass offers unique statement pieces that go beyond traditional fashion basics, adding a distinctive edge to everyday wear. Through initiatives like its campaign to close the pension gap for women, saint sass also demonstrates a commitment to social causes.
Informações de contacto
10119, Berlin, Alemanha
- customerlove@saintsass.com
- saintsass.com
4,5
Excelente
1 mil opiniões
Respondeu a 74% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Kundenservice nicht zufriedenstellend
Ich versuche seit vier Wochen Kontakt aufzunehmen, da eine Strumpfhose kaputt ankam. Leider bekomme ich keine Antwort. Egal ob bei Instagram oder per Email. Nichts. Am 6.12. habe ich das erste Mal Fotos gesendet, dann zwei Wochen später bei Insta Kontakt aufgenommen... wieder per Mail... aber es kommt keine Antwort und ich habe eine kaputte Strumpfhose zuhause.
30 de dezembro de 2025
Opinião espontânea
Resposta da saintsass.com
Danke, dass du dir die Zeit genommen hast, dein Feedback zu teilen – und bitte entschuldige die lange Wartezeit sowie die fehlende Rückmeldung von unserer Seite. Das hätte so natürlich nicht passieren dürfen.
Damit wir den Fall zuordnen können, freuen wir uns über weitere Infos, wie deine E-Mail Adresse und/oder Bestellnummer.
Wir melden uns dann schnellstens mit einer Lösung bei dir per E-Mail.
Liebe Grüße dein saint sass Team 🖤
Horrible
Horrible. 385kr for one pair of tights. They are the worst most easily ripped tights i have ever worn. They can be only worn once and then they are ready for the garbage. I bought cheap 20kr tights on shein and they are genuinely 10 times better quality. Do not waste your money!
26 de fevereiro de 2025
Opinião espontânea
Resposta da saintsass.com
Thank you for your review. Please contact us by email with your order number and a photo of the run. We will then get back to you with a solution.
Your saint sass team 🖤
Produkte top, Rest noch ausbaufähig!
Ich wollte meiner Frau eine schöne Strumpfhose als Geschenk bestellen.
Sehr schöne Produkte. Leider stimmen die Lieferzeiten auf der Website nicht, und ich bekam auch vom Kundenservice viel zu spät eine Antwort. Da geht noch mehr!
6 de novembro de 2025
Opinião espontânea
Resposta da saintsass.com
Lieber Sascha,
Danke, dass du dir die Zeit genommen hast, deine Erfahrungen zu teilen – und bitte entschuldige die lange Wartezeit sowie die fehlende Rückmeldung von unserer Seite. Das hätte so natürlich nicht passieren dürfen.
Wir nehmen deine Rückmeldung ernst und arbeiten bereits daran unsere Abläufe weiter zu verbessern, damit so etwas in Zukunft nicht mehr vorkommt.
Liebe Grüße
dein saint sass Team 🖤
Fun and great quality
Fun and great quality
My husband loves them too 🔥
22 de dezembro de 2025
Opinião espontânea
Statement Tights nur von saint sass!
Ich bin seit 2022 großer saint sass Fan und trage nur (Statement) Tights von saint sass! Die Strumpfhosen sind in einer top Qualität gefertigt und halten seit Jahren; ich habe nahezu alle Statements und freue mich über jeden neuen Launch und auch weiter über neue Produktkategorien. Die Gründerinnen sind sehr sympathisch und die Marke liebe ich - bold, mutig, ein innovatives Produkt und starke Statements!
26 de setembro de 2025
Opinião espontânea
Nice products, bad customer service. Never again.
I ordered several products in October. It was a pre-order (new collection), so the products were delivered to me in the second half of November.
Unfortunately, they sent me the wrong product. A different type of bra than what I ordered. Okay, that can happen. But! I didn't receive any response to my email regarding the incorrectly delivered product, even after two emergencies. After 16 days (!!!) I wrote to them on Instagram, and only then did they start dealing with my order.
They immediately sent me the wrong product, which was delivered to me within a few days. However, I found it a bit inappropriate in this case to ask me to return the wrongly delivered product (at their expense). They sent me a label and I had to take the package to the post office. At least, they could sent a courier. But if I were a this eshop, I would have left the product to the customer as a gift for the problems they caused the customer. Or they could have at least sent some discount for the next purchase, whatever... I only received an apology. After 16 days of ignoring my emails and if I hadn't written to them on Instagram, they might still be ignoring them to this day.
I have shopped at this store before, but I didn't need to use customer service then.
This experience has completely disgusted me and I will never shop here again. If they can't answer emails, why don't they have more employees?
19 de novembro de 2025
Opinião espontânea
Resposta da saintsass.com
Dear Kateřina,
Thank you for taking the time to share your experience — and please accept our apologies for the long wait and the lack of response on our side. That should, of course, not have happened.
We take your feedback seriously and are already working on improving our processes so that situations like this do not occur again in the future.
Kind regards,
your saint sass team 🖤
Idee Top- Material naja
Mega Idee, coole Designs- leider zu spät gekommen (dafür immerhin 10.-) erhalten und nach 1x Tragen eine riesen Laufmasche bereits beim anziehen (ziehen)… schade für diesen Preis.
20 de dezembro de 2025
Opinião espontânea
Resposta da saintsass.com
Liebe Fabienne,
Danke für deine Bewertung.
Damit wir den Fall überprüfen können, sende uns bitte ein Foto von der Laufmasche und dem Statement per E-Mail. Danach melden wir uns zu deinem Anliegen mit einer Lösung.
Viele Grüße, dein saint sass Team 🖤
Angenehmer Tragecomfort
Angenehmer Tragecomfort, schöne Designs und tolle Auswahl. Ich würde immer wieder bestellen :)
15 de dezembro de 2025
Opinião espontânea
Seit Wochen keine Rückmeldung
Es meldet sich seit Wochen leider niemand auf meine Nachricht zu einem Qualitätsmangel. Ich hatte die Marke für kundennah gehalten und war gewillt den hohen Preis zu zahlen. Heute denke ich mir, der hohe Preis bedeutet einfach mehr Gewinn. Wirklich schade.
19 de dezembro de 2025
Opinião espontânea
Resposta da saintsass.com
Liebe Sherin,
Danke, dass du dir die Zeit genommen hast, deine Erfahrungen zu teilen – und bitte entschuldige die lange Wartezeit sowie die fehlende Rückmeldung von unserer Seite. Das hätte so natürlich nicht passieren dürfen.
Bitte prüfe deinen Posteingang nach unserer Antwort, die wir dir mittlerweile zugeschickt haben. Wir hoffen, dass wir dir helfen konnten.
Liebe Grüße dein saint sass Team 🖤
Gimme all the tights ❤️
Repeat customer! Love their tights. Super unique and fun and great quality!
18 de dezembro de 2025
Opinião espontânea
Schlechte Qualität
Schlechte Qualität.
Ich habe 2 Strumpfhosen bestellt, und leider kann ich kein gutes Wort hier schreiben.
Direkt beim auspacken ist mir bei der einen aufgefallen ,dass die schon leichte Auffälligkeiten hat. Als ich diese anziehen wollte , direkt gerissen !
Ist mir bei einer von Calzedonia , h&m oder sogar dm oder so noch nie passiert. Und das für den Preis !
Einmal und nie nie wieder...
17 de dezembro de 2025
Opinião espontânea
Resposta da saintsass.com
Liebe Katrin,
Danke für deine Bewertung. Es tut uns leid, dass es zu Problemen mit der Strumpfhose gekommen ist. Bitte melde dich mit deiner Bestellnummer per E-Mail bei uns und wir prüfen den Fall gerne.
Viele Grüße dein saint sass Team
Poor quality, even worse customer support
The overall concept of this business is appealing; however, in practice it does not live up to the expectations or the hype.
The tights are marketed as being highly durable and resistant to tearing, which unfortunately was not my experience. My tights tore the very first time I put them on.
Sizing is another issue. With tights, sizing up is often necessary, but because the heel area is clearly defined, sizing up causes the heel to sit too high on the foot. This makes them awkward to wear and limits them to use with boots only.
The most frustrating part is the customer service. The brand advertises a 30-day replacement guarantee if the tights tear, which applied in my case. Despite sending three emails, I never received a response.
I would absolutely not recommend this brand. The tights are below average, overpriced for what they offer, and the customer service is unacceptable.
5 de novembro de 2025
Opinião espontânea
Resposta da saintsass.com
Dear Virginia,
Thank you very much for taking the time to share your feedback — and please accept our apologies for the long wait and the lack of response on our side. That should, of course, not have happened.
We have since contacted you directly and were able to resolve your concern. We’re very happy that we found a solution and hope you’re now satisfied with the outcome.
That said, we’re sorry that your first impression wasn’t a positive one. We take your feedback very seriously and are already working on improving our customer service processes to ensure this doesn’t happen again in the future.
Kind regards,
Your saint sass team 🖤
My tights were stolen and saint sass…
Update: Saint Sass got back to me, sent me new tights via USPS (so they were delivered securely) at no charge. Thank you for getting back to me and helping me! I love them! <3
My tights were stolen and saint sass never got back to me about it.
They were labeled as delivered and were taken from my doorstep. While that is not their fault I did want to know of they had any insurance on there deliveries or if they could atleast honor the black friday promo I got the tights under so I could buy replacements at the same price Nothing. They were quiet. I emailed 3 times very politely. I am disappointed, I was so excited to wear these tight. Sadly someone was unkind and broke the law but saint sass also didnt do a good job following up on my pain point.
Anyhow... very sad.
3 de dezembro de 2025
Opinião espontânea
Resposta da saintsass.com
Dear Jordan,
Thank you very much for taking the time to share your feedback — and please accept our apologies for the long wait and the lack of response on our side. That should, of course, not have happened.
We have since contacted you directly and were able to reship your stolen items. We’re very happy that we found a solution and hope you’re satisfied with the outcome.
That said, we’re sorry that your first impression wasn’t a positive one. We take your feedback very seriously and are already working on improving our customer service processes to ensure this doesn’t happen again in the future.
Kind regards,
Your saint sass team 🖤
I love them
I love them! The best quality! Amazing statements!
15 de dezembro de 2025
Opinião espontânea
Stark, unkompliziert, Hingucker
Unkomplizierter Versand, direkt angezogen. Eine von dreien leider direkt kaputt gegangen, dafür unkomplizierter und sehr netter Kundenservice sowie sofortiger Ersatz bzw. Gutschrift (allerdings mit erneuten Versandkosten).
Davon Ersatz gekauft und restlos glücklich! Mit den SaintSass (definitiv ein Firmenname, den ich als gerne auch als eigenen Slogan tragen würde) - Strumpfhosen schreite jedes Mal selbstbewusster durch den Alltag - definitiv eine Weiterempfehlung!
11 de novembro de 2025
Opinião espontânea
Außergewöhnlich edle Qualität
Außergewöhnlich edle Qualität: Die Strumpfhosen haben ein luxuriöses Tragegefühl, perfekte Passform und eine sehr hochwertige Verarbeitung. Das Material ist fein, langlebig und behält auch nach mehreren Wäschen seine Eleganz. Man merkt sofort, dass hier großer Wert auf Qualität und Detail gelegt wird. Ich hatte die klassichen Modelle und bin sehr überzeugt. Die Größen fallen genauso aus wie beschrieben! (175m = L)
13 de dezembro de 2025
Opinião espontânea
horrible customer service
horrible customer service. stockings had a pull in them (after the first and only time wearing them) within the guaranteed 30 day replacement allotment. followed website instructions and took a picture and sent to email address listed. have not heard back from anyone.
5 de dezembro de 2025
Opinião espontânea
Resposta da saintsass.com
Dear Jenna,
thank you very much for your review. We have found your inquiry regarding the run and your latest order and have already replied. We look forward to your response.
Kind regards,
your saint sass team
Would give two stars for the tights…
Would give two stars for the tights themselves but the pricing drops that further. The design is cool however the size, durability and price are not. Will never buy again as they get marks and lines even with gentle handling.
11 de dezembro de 2025
Opinião espontânea
Resposta da saintsass.com
Thank you very much for your review.
We’re sorry that there were issues with the tights. Please contact us by email with your order number and we’ll be happy to look into the case.
Kind regards,
your saint sass team
Very disappointed
Sent a tracking number that doesn’t work. Order not arrived after almost a month. Company has not replied to any of my emails. Terrible experience
17 de novembro de 2025
Opinião espontânea
Resposta da saintsass.com
Hey,
We’re very sorry to hear that you haven’t received any feedback yet — this certainly does not meet our standards for service and reliability.
We would like to resolve your request as quickly as possible. Unfortunately, we’re unable to identify an order based on your feedback alone, so we kindly ask you to send your order number once more to customerlove@saintsass.com.
We will then review the case immediately.
Thank you very much for your patience.
Kind regards,
Your saint sass team
Génial
Je suis absolument fan de cette marque de collants. Certains ont plus de deux ans. La qualité est géniale si on en prend soin
Le concept avec les messages apporte une petite douche originale.
Il ne manque plus que la possibilité de personnaliser si on le souhaite avec un message.
9 de dezembro de 2025
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.