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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Le site est très bien fait, les images de produits attirantes et pour une fois on reçoit vraiment ce que l'on voit, c'est aussi gourmand au déballage qu'à l'achat. Un regret cependant que le joli coff... Ver mais

Classificada 5 em 5 estrelas

Beautifully curated boxes of Japanese snacks. Love that it comes with a different tableware piece in each months box. Great exposure to different snacks from many regions in Japan without going ther... Ver mais

Classificada 5 em 5 estrelas

We’ve been receiving Sakuraco boxes since December, and honestly, every month feels like a small celebration in our house. We genuinely can’t wait for the next one to arrive, it’s become some... Ver mais

Classificada 2 em 5 estrelas

Ich wollte einmalig eine Box bestellen und habe das auch getan - als Gast ohne Account. Dafür habe ich auch logischerweise mehr bezahlt, als wenn ich ein drei- oder mehrmonatiges Model gewählt hätte.... Ver mais

Informações sobre a empresa

  1. Confeitaria japonesa

Escrito pela empresa

Sakuraco brings you authentic, traditional, and artisan Japanese snacks every month. Get Japanese tea, sweets, and homegoodies in your Sakuraco box.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

Vorsicht Abo

Ich wollte einmalig eine Box bestellen und habe das auch getan - als Gast ohne Account. Dafür habe ich auch logischerweise mehr bezahlt, als wenn ich ein drei- oder mehrmonatiges Model gewählt hätte. Auch hier wäre davon auszugehen, das nach den entsprechenden Monaten Schluss ist. Doch dem ist nicht so. Über den Fortlauf meines "Abos" wurde ich durch Abbuchung des Betrages für die nächste Box in Kenntnis gesetzt. Das finde ich so nicht in Ordnung. Es müsste klar erkenntlich sein, dass es sich um ein Abo handelt. Zum Kündigen musste ich den nicht gewünschten Account erst anlegen. Was ich übrigens interessant fand, dass ich bei Kündigungsgründen anklicken konnte: "Ich wollte nur eine Box."
Die Süßigkeiten waren nett verpackt, entsprachen aber nicht meinem Geschmack, wobei der Anbieter allerdings nichts kann.

15 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

This is a monthly treat

This is a monthly treat! Exquisite packaging and yummy unusual treats. I look forward to this so much and it never disappoints

14 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A one of a time unique tasting experience. Arriving to you at your comfort of your home.

There is such a big variety of snacks in the box you receive from Sakuraco, you get to try a lot of different interesting taste experiences and I already have found new types of snacks I enjoy and will definitely get some more of sometime! Its feels like I get to go on a small trip to Japan from the moment of opening the beautiful displayed items, colorful and exciting thing in the box, to taste testing everything🌟 you get to slowly savior each thing bc I know how pricious each thing is in quality, made by humans, traditinal and quality values. And therefore righly so also not the easiest thing to get by again. Thank you so much for letting me have the possibility of being able to taste real authentic traditional handmade snacks from all over Japan when I am unable to travel- and of many different regions of Japan!

I honestly can't help but already feel excited and looking forward to receiving my next box of my subscription.

11 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Quick response

Customer Service responded quickly and courteously to resolve my question. It felt like there was a personal touch, which I appreciated. Nice to do business with.

7 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Tout est positif un bémol pour l'emballage

Le site est très bien fait, les images de produits attirantes et pour une fois on reçoit vraiment ce que l'on voit, c'est aussi gourmand au déballage qu'à l'achat. Un regret cependant que le joli coffret que l'on souhaite garder sert aussi de carton d'expédition, il arrive un peu cabossé et avec les étiquettes d'envoi énormes collées dessus. Un carton de plus ou un sac autour seraient bienvenus. Sinon j'adore la magie japonnaise opère 😍

13 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Auto-renewal TRAP: 6-month gift turned into a full year

I purchased a 6-month Sakuraco subscription as a Christmas gift, believing it to be a one-off purchase. The confirmation email did not make it clear that this was a recurring subscription, and I received no reminder or warning before it automatically renewed for another 6-month cycle.

I cancelled immediately after noticing the charge. Only one box from the renewed period had been shipped, yet my request for a refund for the remaining unshipped boxes was refused, with the company repeatedly referring back to their Terms of Service.

Support replies were polite but slow (around 24 hours per response), meaning several days passed without any real resolution.

Instead of a refund, I was offered a coupon, which is not an acceptable substitute when you actually need your money back.

In my view, this feels like a very one-sided and potentially predatory subscription model: renewal is enforced strictly, but there is no flexibility even when most of the product has not yet been delivered.

Be extremely cautious — this is a recurring subscription, not a one-off purchase, and there appears to be little to no consideration for customers once payment has been taken.

8 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Beautifully curated snack boxes!

Beautifully curated boxes of Japanese snacks. Love that it comes with a different tableware piece in each months box.
Great exposure to different snacks from many regions in Japan without going there :) loved the boxes so far and can’t wait for the next one!

12 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The snacks are always top quality!

The snacks are always top quality!
We've been getting these boxes for about a year now and it's always the highlight of the month. I love the small plates and cups you get, they're beautiful and cute. Even though I'm picky at times, there are always plenty of great snacks for me to munch on.

11 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Exquisite box, Tasty Snacks!

I have had 2 Sakuraco snack boxes so far and absolutely love them! Genuinely excited when the box arrives and I have to restrain myself from stuffing all the snacks in my face in one go.
The snacks, the plates and glasses, all are exquisite.

10 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Our family’s favorite monthly treat

We’ve been receiving Sakuraco boxes since December, and honestly, every month feels like a small celebration in our house. We genuinely can’t wait for the next one to arrive, it’s become something the whole family looks forward to.

Each box is beautifully packed, with so much attention to detail, and filled with authentic Japanese treats that you don’t easily find elsewhere. It’s not just about snacks, it’s an experience.

For us, it brings back so many wonderful memories from our trip to Japan. Every bite feels nostalgic, like revisiting places we loved.

The entire family is obsessed! We open the box together, explore everything inside, and enjoy discovering new flavors each time.

If you love Japan or simply enjoy unique, high-quality treats, Sakuraco is an absolute joy. Highly recommended!

9 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Stunning Subscription

The first box I've received is absolutely stunning and does take you on a journey. The items are beautifully packaged and taste amazing. Subscription is so worth the price and I got genuinely great offers that helped me.

9 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Colourful surprises

I opened the April box and was bombarded by the little candies. A pack was popped. But it was so cute like confetti that I didn't mind. The snacks are unique and large enough to share with my sisters who are equally interested in japanese culture. The box is a bit on the expensive side so I cannot buy one every month, but I do enjoy getting one once in awhile. I recently had a snack rescue box which was great too.

9 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

What I want and more.

I love how every box has information on the history or the place or holiday the box is showcasing for that month! All the treat have been great. Some even surprised me!

7 de abril de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Love it!

Honestly the plate we got was so cute and the snacks were so good but I wish there were two loaves of some sort instead of just one.

5 de abril de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Incredibly cost effective for price

I’ve checked most similar Japanese food exporters for price and quality, combing through reviews just like the one I’m writing now, and I’ll say it here to make it easier on you it’s the most cost effective for the amount you get.

4 de abril de 2026
Opinião espontânea

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