Just brilliant! My family bough me a jumper. It was the wrong size. You exchanged it without a quibble and did not even charge for the postage. Outstanding customer service.
Localização
Alterar localização69 High St, SS1 1HZ Southend-on-Sea, GB
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Leia as opiniões dos outros
Fabulous customer service. The store manager could not have been more helpful in exchanging a birthday gift for the correct size. Despite it being past the 28 day rule and no longer on display, she ch... Ver mais
Fantastic for a tall slim person to find a hoodie in medium with longer arms! Will definitely be coming back for more in the future.
A empresa respondeu
Good service, very satisfied with my purchases. May this shop and brand continue to grow. Always need a surfshop on the highstreet. Thank you! Always happy to greet my staffie Zulu as well.
Informações sobre a empresa
- Loja de roupa desportiva
- Loja de malas e malas de viagem
- Loja de moda infantil
- Loja de roupa
- Loja de moda masculina
- Loja de óculos de sol
- Loja de moda feminina
Escrito pela empresa
Today the Saltrock family is stronger than ever, sharing the surfing ideal with the people from the surfing community and those outside with the same values and attitudes. Still run by some of the original team, we design for the lifestyle we love - fun, creativity and laughter is the lifeblood of Saltrock. We love the British coastline and all it has to offer, we're passionate about having the freedom to express ourselves and we surf until the sun goes down (when we get the chance!). Saltrock is a true British success story proving that with imagination, a great team and a strong will to succeed, anything is possible.
Informações de contacto
69 High St, SS1 1HZ, Southend-on-Sea, Reino Unido
4,7
Excelente
54 opiniões
Pede aos clientes que escrevam opiniões
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Just brilliant
Just brilliant! My family bough me a jumper. It was the wrong size. You exchanged it without a quibble and did not even charge for the postage. Outstanding customer service.
5 de maio de 2026
Went to the Southend store nice…
Went to the Southend store nice collection or clothing but the range was quit limited on mens wear quiet similar in styles not much selection I did get a nice t-shirt and a over shirt that was on sale£15 discounted, good quality of clothing.
Staff were lovely and very attentive in helping out with sizing advice, the lady who served me was very kind and welcoming sorry i didn't remember her name
As a whole nice store
31 de março de 2026
Wonderful buying experience
The sales lady at the shop (Southend on sea High Street), is friendly, and super helpful. I am not sure why she picked up that I was looking for tracksuit pants, and she help me all the way looking for the the ones with highest cotton content, and gave me tips on washing.
Very informative and knowledgeable of Salt Rock's products.
14 de março de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Fantastic for a tall slim person to…
Fantastic for a tall slim person to find a hoodie in medium with longer arms! Will definitely be coming back for more in the future.
8 de fevereiro de 2026
Resposta da Saltrock Clothing - Southend-on-sea
We're happy to hear that you found a hoodie with longer arms that fits you well! It's great to know we met your needs, and we appreciate your intention to return in the future.
Thanks, Saltrock
Saltrock southend
Helpful polite good quality of the clothing and the staff are very polite and helpful.
8 de fevereiro de 2026
Resposta da Saltrock Clothing - Southend-on-sea
We're happy to hear that you found our clothing to be of good quality. We appreciate your positive feedback regarding our team's politeness and helpfulness.
Thanks, Saltrock
Gorgeous clothing
Gorgeous clothing, well made and a very distinctive style. I love it!
1 de fevereiro de 2026
Resposta da Saltrock Clothing - Southend-on-sea
We're happy to hear that you love our clothing! We appreciate your positive feedback regarding our distinctive style and the quality of our garments.
Thanks, Saltrock
Great Customer Service
Great Customer Service, immaculate shop that is well organised with a good variety of affordable quality clothing.
5 de janeiro de 2026
Excellent lady serving and really…
Excellent lady serving and really helpful. Thank you.
25 de dezembro de 2025
Great shop with exceptional customer service
The store in Southend is always a friendly welcoming shop with fantastic staff who are always welcoming
21 de dezembro de 2025
Friendly staff
Friendly staff, good choice especially some sale items. Would have given a 5star rating but had to buy a bag after spending £65.
20 de novembro de 2025
Approachable and very helpful staff in…
Approachable and very helpful staff in store.
7 de novembro de 2025
Southend's shop welcomes you in
Southend store always welcomes me in and I rarely leave without buying something. Great products and great service X
17 de outubro de 2025
Always great customer service and a…
Always great customer service and a good range of stock and sizes.
29 de setembro de 2025
Good service
Friendly staff, selling good quality clothing.
Always helpful with a bit of advice and a smile.
20 de setembro de 2025
Very helpful staff great stock selection
Very helpful staff great stock selection
12 de setembro de 2025
A really good brand
The quality of Saltrock clothing is great. Washes and wears really well. Staff are polite and professional.
30 de agosto de 2025
Nice friendly atmosphere with some…
Nice friendly atmosphere with some great clothes
7 de agosto de 2025
Great customer service and nice clothes…
Great customer service and nice clothes :-)
3 de junho de 2025
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