Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
2,5
13 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Stay away from this company...
They are a dropshipper offering a £20 ali express Samsung strap for £150. Prices do not include VAT if you're a UK purchaser. Completely avoid this company. Do not get scammed.
if i could give them a zero i would. they sent me a defective strap - won't stay closed one clip is broken. i cannot request a replacement or exchange because their website for doing that is all in French!! even with help, once i got through that part, the system said it could not help me.
all my emails and even their online form for help are all AI driven and all i get are standard empty emails. NO ONE IS THERE TO HELP - STAY AWAY!
been trying to move forward on this for the past 10 days!!
J'ai commandé le 22 juillet 2026 sur ce site un "Bracelet Samsung 20mm Sport aquatique" à 36,98 € (frais de port inclus), en pensant acheter un accessoire officiel de la marque Samsung, comme le laisse clairement penser le nom du site et la fiche produit.
À réception, la déception a été totale : possédant déjà un bracelet Samsung authentique, j'ai pu comparer directement les deux articles. Le produit reçu n'a rien d'officiel : la largeur ne correspond pas à celle d'un modèle authentique, et l'inscription "Samsung" est simplement gravée sur une boucle en métal, sans aucune des finitions ou de l'emballage d'un vrai produit de la marque. Un article visiblement générique, disponible pour quelques euros sur d'autres plateformes, revendu ici sous une appellation trompeuse.
J'ai contacté le service client pour demander un remboursement intégral, sans succès à ce jour. J'ai dû ouvrir un litige PayPal et signaler la situation à la DGCCRF (via SignalConso) ainsi qu'à Samsung directement pour usage non autorisé de leur marque.
Je déconseille fortement ce site à quiconque cherche un véritable accessoire Samsung. Vérifiez systématiquement l'authenticité des produits avant d'acheter, et privilégiez les revendeurs officiellement agréés par la marque.
My package got lost but they sent another one no issues at all. Great service & straps are excellent
The straps are nice and they came in quickly
El dia 13 de junio pedí unas correas hoy es dia 30 y no hay noticias de ellos. El servicio de atención al cliente no responde tampoco. Esto es un timo
The people I have communicated with have been so helpful and understanding it was really a pleasure to talk to them.
I placed an order on jun 17th and since them no news.
This is a trap.
This company uses the Samsung word in all of its advertising. So we think that the straps are genuine Samsung. THEY ARE NOT. THEY ARE NOT. I really must warn anyone thinking of buying a watch strap from these cowboys think again. These straps can be bought on AMAZON for a 3rd of the price that these cowboys are selling them for. Their shop is supposedly situated at 66 Rue Champs Elyssee in Paris. I did a Google street view of that address and guess what? They are not there. I ordered 3 watch straps for my Samsung Galaxy watch6 classic. They all looked very nice in the photos but when they eventually arrived I realised they were not genuine Samsung Straps. 2 of the straps didn't fit my watch properly so I started a return for them. The conditions for UK returns are that 1) you pay your own return postage and duty and 2) you cant send them back with the Signed For method. The post office scanned the barcode on my return label generated by the website. And it would have cost me £16.43 to send 2 flipping watch straps back. The refund was going to be £27 after they take off their "restocking fee" that was 2 quid. So I decided to keep the watch straps and put them on vinted. I cannot stress enough to anyone who actually has read this far down my review that these pirates are scammers and prey upon the Samsung brand's followers - thats you and me. By the way I paid £56 for 3 straps. I could have bought the exact ones on Amazon for £25. In UK I would contact trading standards but as they are a French company I cant.
Very poor quality - avoid! Also return postage is back to france and has to be paid by the customer so if youre from the uk then definitely avoid!
Sito ingannevole che si spaccia per originale samsung. Ho ricevuto un cinturino non adatto al mio orologio. I resi non sono gratuiti. Inoltre, gli stessi cinturini sembrano essere uguali ad altri in vendita su internet ad 1/3 del prezzo.
These are not original straps. They are misleading with the Samsung like logo. You can find the same straps on other websites for a 30th of the price
He comprado 3 correas en esta web y claramente no son las originales, la calidad es muy mala
La calidad de los materiales de las correas enviadas son claramente muy bajas y no se ven como las correas publicadas en el sitio web, se ve que se encuentran en unos envoltorios que denotan la baja calidad y la poca autenticidad de los mismos.
He intentado en tiempo y forma contactar con ellos para una devolución y me han dicho que solo pueden devolverme el dinero en gift card de la tienda, lo cual atenta contra mis derechos
De cualquier manera, yo como consumidor tengo el derecho de poder solicitar una devolución y recuperar el importe en el mismo método de pago, cosa que ellos se negaron, a pesar de presentar el reclamo en fecha y forma
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.
