This store has no customer service you can’t return if you don’t like your items . I purchased cream b30s and today received green ones after almost a month of shipping. I hope i can be proved wrong t... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great pieces and service was awesome Not sure why other people are complaining about quality but it might be certain items. My trainers and hoodie were great quality, on par with every other stre... Ver mais
A empresa respondeu
They have great communication and customer service. When they weren’t able to send an order out, they emailed me asap and we figured out what to do next.
The jacket i bought was fire and the shipping was allright. The only thing i can complain about is the zip of the jacket that is a bit fragile, but overall i had a great experience
3,5
Aceitável
50 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 23% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing
Amazing, quality is so good! my favourite shop For real for real.
17 de setembro de 2025
Opinião espontânea
Excellence in Package
The Shipping was fast and it was well packaged! The Clothes are in a good quality and have a faier price for the design. Would recommend if youre looking for a T-Shirt that will last long!
5 de junho de 2025
Opinião espontânea
Very nice product and came relatively…
Very nice product and came relatively quick I love it
17 de fevereiro de 2026
Opinião espontânea
Rip off merchants
If I could, I would've given it a zero. Ordered a size 42 Trainer, when I received the order confirmation it stated size 36 so emailed straight away, no response, so cancelled in line with their policy not once, but 3 times. They proceeded to still send the item 4 days later and now want me to pay to return it to China.
Avoid at all costs, you can also find the items they sell on Joom at half the cost
8 de janeiro de 2026
Opinião espontânea
Terrible customer journey.
Terrible customer journey.
I ordered 5x t-shirts, which took close to two weeks to arrive. The sizing wasn’t as described on their website, so I asked for an exchange, which was declined. The only option given was to send them back for a return. I followed every instruction exactly, sending my package back in August 2025. This package was unable to be delivered, and took until December 2025 to see this through Royal Mail tracking.
Attempting to talk to Santo’s customer service team is impossible. I don’t believe they are real people - every response seems to be a stock response through some kind of AI bot. I’ve gone round in circles with this, to no avail.
To avoid any complications, do not order from Santo.
19 de janeiro de 2026
Opinião espontânea
Quality of clothing is awful
Quality of clothing is awful, not worth the cost, which is not cheap! Sizing is inaccurate. Organising a return or refund is impossible. Complete scam, do not buy from this brand.
You also can't leave a bad review on the site, it is immediately deleted.
10 de dezembro de 2025
Opinião espontânea
Complete scam of a company
Complete scam of a company. Goods aren't as described. Really cheap quality. Never provided a refund
5 de dezembro de 2025
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.