ScentBox, Inc. Opiniões 315

TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have been a ScentBox subscriber for over a year. I enjoy the change to try a perfume put before purchasing a full bottle! Having the ability to choose what scent I receive is a great opportunity to... Ver mais

Classificada 5 em 5 estrelas

Honestly was expecting something like scent bird but instead got a whole better upgrade. The scents are cleaner and fresher. The container doesn't fall apart and there's no glass exposed like scent bi... Ver mais

Classificada 1 em 5 estrelas

Placed a monthly gift subscription for my wife. Neither she nor I received the gift or any notification. Asking for an eta of the ordered gift, the response was that they’d sent my wife 5 notifica... Ver mais

Classificada 5 em 5 estrelas

I'm so glad I chose to sign up with scent box. The selection is amazing and very affordable and I can exchange if I don't like something no questions asked. This is an amazing company keep up the good... Ver mais

Informações sobre a empresa

  1. Perfumaria
  2. Loja de cosmética

Escrito pela empresa

SCENT BOX is an affordable monthly designer perfume subscription box. A fun way for members to seek out and sample wonderful new designer fragrances each and every month. Receive a month's supply of perfume, cologne, skincare or home fragrance products for a low monthly fee. Every month choose from over 850 designer fragrances, delivered right to your door in our signature keepsake box. More than just perfume. Over 200 other Full-Size fragrance products such as bath & body, candles, skincare, CBD and more. Enjoy awesome new fragrances every month. Expand your fragrance collection at a fraction of the cost.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

315 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

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Classificada 4 em 5 estrelas

New to ScentBox

ScentBox offers an opportunity to explore a variety of fragrances for the fragrance enthusiasts without committing to the full price of perfumes and colognes. Although they don't have all fragrances, they do have a wide range of fragrances to chose from, allowing me to experience a new scent every month.

13 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Scentbox has a great selection

Scentbox is a premium fragrance subscription service. I also use competitive services like Scentbird. I will start with my only real negative, the app. It is not an app, rather a website, and not a very intuitive site at that. I really wish they would invest in an actual app. Navigation is clunky and loads slow. That behind us it is all about the fragrances and there they shine! The selection of premium products is awesome. You will pay a bit more for “premium” and “platinum” level products. You won’t find most those products on the competitor services. I have sampled several colognes that would cost me $300+ for a full sized bottle and are most not available to smell locally. I have not got one yet that isn’t something I would wear, however $300-500 puts most of them at bottles I would have to be in love with to invest in one. I have bought a full bottle of one of my samples from Scentbox and it is one of my favorite colognes I have ever worn. The sprayers are very high quality as is the packaging it is shipped in. Customer service is great. I have easily paused and unpaused my subscription though I feel unsubscribing is going to be a pain when that day comes.

6 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Best customer service!!

I ordered a scent that came in broken. I reached out to customer service and they have been so great!! I really appreciate how helpful and kind they are! I love this company!!

5 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

The perfumes they sent me were cheap knock offs

The perfumes they sent me were cheap knock-offs and unwearable. when I paused my account they re-activated it without my permission and charged me for another month. When I tried to rectify the situation they were very rude and the customer service was the worst I have ever experienced. Do not waste your money.

12 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

BEWARE

BEWARE. I liked the subscription, but couldn’t afford it anymore after 5 months. They charged me over $77 for THREE more months afterwards, and I didn’t receive any boxes. I emailed them, and they said I was mistaken and charged me one more time. I had to go through my bank.

6 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I was a little hesitant at first

I was a little hesitant at first. Even skeptical. These are EVERYTHING. The scent range is obscenely good. I’ve already have my year of scents picked out and might grab another box for funsies.

28 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Take a chance

I heard about scentbox from my dad and decided to get the 3 a month for myself, my dad, and my nephews. It took about 21 days from the time of purchase to the day I received it and it was excellent 👌. The time went by like I ordered it yesterday and I figured out how to use the calenders after I ordered two of the same my first month. My mistake but I am enjoying this subscription very much. We all are!

23 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Wont regret

Honestly i used to have a subscription at ScentBird and switched to ScentBox once i saw how many more options of fragrances they had. When i got my first order they included convenient coupons (that i already used) which i was totally surprised by. I don’t regret switching subscriptions.

13 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I love scent box

I love scent box! I received a subscription as a gift. The presentation is impeccable, maybe a small instruction that says to turn the atomizer to open? I tried to pull it first (oops). Aside from my small mistake in pulling the top, the box is smooth, and I love the feel of the metal tube, it doesn’t feel flimsy like with the sample sizes.
Thank you for a great product!

1 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

ScentBox Makes Sense

From the golden packaging to the first spray of a new fragrance ScentBox is definitely first class. And their scents last all day! Give it a try and I bet yon’ll be a new customer like me who doesn’t particularly like trying to smell a fragrance on a card at a national department store

22 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The costumer service is fantastic

The costumer service is fantastic, they really do resolve issues. My package was lost or delivered to the wrong address and they rectified the issue fast. I love doing business with this company. And I also love the fragrances they provide. I’m extremely happy with my subscription and will remain a customer. Thank you

18 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible website, bad customer service

Backwards company. No response on social media when I tried to use a coupon for Mother’s Day which resulted in me not getting the present for my mother. As well, I paid for the 3 scents and the calendar options were very confusing - I added 3 to the first calendar because that makes the most sense. The other calendars from the naked eye would appear to be for future shipments. They sent me two horrible and cheap scents instead of the 3 I chose. If my selections are missing and it’s my first time ordering, don’t send me anything or send an email correcting it. Because I’m in Canada, I am unable to exchange the item unless I pay for the shipping which will cost more than i paid for the product, and they refuse to give a refund. They really need to make their website more user friendly. I’m plan to do a chargeback through my bank.

20 de maio de 2024
Opinião espontânea

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