First time purchase, always sketchy about fragrance sites I’ve never heard of but decided to try it out based on trust pilot reviews. Product was shipped next business day and packaged securely. Item... Ver mais
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Leia as opiniões dos outros
I realize these products are not being made anymore which accounts for the higher price. I wish I could have ordered more than one but it wouldn't let me. Shipping was rather high too. Product was... Ver mais
I ordered a hand soap 3 pack. I got a personal email a few days later saying that one of the bottles was damaged, but they could replace it with another style or I could cancel the order. I opted to h... Ver mais
I ordered, was charged for my order and never received the order. I’ve reached out in the Facebook Marketplace three times (where I initiated the order) with only an initial response but no follow up... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
ScentGiant was created by a father and son duo's passion for great scented products curated by our devoted team, offered at impeccable prices.
Informações de contacto
Richardson, Estados Unidos da América
- 1-877-511-4405
- info@scentgiant.com
- scentgiant.com
4,2
Bom
40 opiniões
Pede aos clientes que escrevam opiniões
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service
Great service, good price, on time delivery and very well wrapped. I will definitely buy more from them!
22 de dezembro de 2022
I got super fast service
I got super fast service. My perfume came even better than was described. It was listed as a tester with no lid or box. It was nearly full to top, had a lid and a box. Saved me a boat load of money!!! Cheaper than even the resale sites.
19 de novembro de 2022
I order one and they send me another…
I order one and they send me another one that I don’t like.
12 de setembro de 2022
A bit longer shipping then I expected
A bit longer shipping then I expected, however the product is exceptional. The price is fare
20 de julho de 2022
I guess it’s my own fault but I thought…
I guess it’s my own fault but I thought these were the big jar candles but instead they’re the tiny little ones….just disappointing
9 de julho de 2022
Resposta da ScentGiant
Hi Ann,
We apologize for any confusion, we'd love to resolve this disappointment with you through email! Please keep an eye out for an email from our support team!
Thank you,
ScentGiant
Resposta da ScentGiant
We appreciate your review!
Thanks for the feedback,
ScentGiant
Candles
I ordered, was charged for my order and never received the order. I’ve reached out in the Facebook Marketplace three times (where I initiated the order) with only an initial response but no follow up to the status of my order or why it never arrived. No reimbursement received.
2 de junho de 2022
Resposta da ScentGiant
Hi Stacey,
We deeply apologize for the miscommunication. We have contacted you via email and would like to resolve this issue.
Thank you,
ScentGiant
I was very pleased with my recent purchase
I was very pleased with my recent order. My candles were wrapped appropriately to ensure they made it to my house unbroken and I received them quickly. I will use this site again.
20 de abril de 2022
Resposta da ScentGiant
We appreciate your review! We strive to provide quality packaging as well as service.
Thank you for your feedback,
ScentGiant
Still waiting for shipping details
Ordered with 1 day priority shipping on the 12th it's 8 days later and I haven't even received a tracking number or any update on my shipment, kind of disappointing.
20 de abril de 2022
It was just ok
5 de abril de 2022
Resposta da ScentGiant
We appreciate your review! We work hard to get our orders out to our beloved customers quickly!
Thank you for your feedback,
ScentGiant
Resposta da ScentGiant
We appreciate your review! We strive to provide quality packaging as well as service.
Thank you for your feedback,
ScentGiant
Resposta da ScentGiant
We appreciate your review! We strive to provide quick and quality service.
Thank you for your feedback,
ScentGiant
Timely and very well packaged will…
Timely and very well packaged will order again!
17 de dezembro de 2021
Resposta da ScentGiant
We appreciate your review! We strive to provide quick shipping as well as quality packaging.
Thank you for your feedback,
ScentGiant
Fast shipping and great service
10 de novembro de 2021
Resposta da ScentGiant
We appreciate your review! We strive to provide quick shipping as well as quality service to every customer.
Thank you for your feedback,
ScentGiant
I placed a big order and when I…
I placed a big order and when I received 4 of the candles where broken. I emailed them to let them know with no response.
5 de setembro de 2021
Resposta da ScentGiant
Hello Christine,
You emailed us on September 2nd at 5:59pm and we replied to your email on September 2nd at 6:21pm. We asked for you to send us pictures and let us know which scents were broken so that we could send replacements.
Also, we just sent a follow up email as well. Please email us back so that we can send you the new candles.
Thanks,
Kevin
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