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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Have order from here 2 times. Always right items. But arived 2 days later then Said. Orders with Premium delivery. Har beställt härifrån 2 gånger. Alltid varit det man beställt som kommit fram me... Ver mais

Classificada 3 em 5 estrelas

I’ve ordered 2 times from this website. First time everything went smoothly and my package came super quickly but a year later when I ordered I had to wait 2 weeks for my order just to be processed ev... Ver mais

Classificada 4 em 5 estrelas

Ordered 2 1ml samples and 1 3 ml sample overall good packaging high quality decant bottles, it did take a little bit to get here since I believe scent reach is located in Europe, I’m in US. I did seem... Ver mais

Classificada 4 em 5 estrelas

Everything was amazing the only reason I didn’t give a 5 star was because of shipping, shipping didn’t take a very long time it just took a while but without that it was great

Informações sobre a empresa

  1. Perfumaria

Escrito pela empresa

Try various of fragrances, before committing to large bottle.


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

87 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 28% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Good company, great products, long delivery time SOMETIMES

I’ve ordered 2 times from this website. First time everything went smoothly and my package came super quickly but a year later when I ordered I had to wait 2 weeks for my order just to be processed even though I live in the same country where they are based?? Good company, product quality is top notch, but plan on long delivery times when ordering, especially around holidays.

30 de setembro de 2025
Classificada 5 em 5 estrelas

Good Decants!!!

Pretty good decants. Will definitely order again! Fast turnaround.

5 de outubro de 2025
Opinião espontânea
logótipo da Scentreach

Resposta da Scentreach

Thank you for your support!

Classificada 5 em 5 estrelas

Un excelente servicio

Un excelente servicio , el perfume me encantó y me llegó con gran rapidez

13 de outubro de 2025
Opinião espontânea
logótipo da Scentreach

Resposta da Scentreach

Thank you for your review!

Classificada 5 em 5 estrelas

Muy buen servicio

Muy buen servicio, me llegó super rápido mi pedido, lo recomiendo al 100 👏👍.

10 de outubro de 2025
Opinião espontânea
logótipo da Scentreach

Resposta da Scentreach

Thank you for your review!

Classificada 1 em 5 estrelas

Disaster support service

Disaster support service. Made an order 3 weeks ago and the order haven't even been dispatched. Tried contacting ScentReach over support email and socials and got no reply.

30 de setembro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

It took a long time to arrive and the…

It took a long time to arrive and the provider doesn't answer my messages.

24 de julho de 2025
logótipo da Scentreach

Resposta da Scentreach

Hello Jostin,

I wanted to let you know that under previous management, our shipments were sent from Europe. We have since transitioned to shipping directly from the United States, which has significantly improved delivery times.

I sincerely apologize for any inconvenience you may have experienced previously—delays were often due to customs clearance issues, as many perfumes faced restrictions when shipped from Europe.

Thank you for your understanding and continued support.

Best regards,
Scent Reach

Classificada 1 em 5 estrelas

Would Avoid if Possible

Honestly. I wouldn’t recommend the company at all, horrible customer service as no email responses were ever sent to any of my questions, no tracking was provided even though the package had tracking numbers on it, and it took well over a month to arrive despite having even paid for priority delivery which was expected between 4-6 days. Samples were also not closed properly, and I even had one fully leak

15 de julho de 2025
logótipo da Scentreach

Resposta da Scentreach

Hello John,

I wanted to let you know that under previous management, our shipments were sent from Europe. We have since transitioned to shipping directly from the United States, which has significantly improved delivery times.

I sincerely apologize for any inconvenience you may have experienced previously—delays were often due to customs clearance issues, as many perfumes faced restrictions when shipped from Europe.

Thank you for your understanding and continued support.

Best regards,
Scenr Reach

Classificada 3 em 5 estrelas

Good product zero communication

Good product. Beware- there is no communication. They do not respond, even in German. I paid for fast shipping- it had to clear customs and took 3 weeks to get here, so don't waste your money.

3 de junho de 2025
logótipo da Scentreach

Resposta da Scentreach

Hello,

We sincerely apologize for the poor communication you’ve experienced.

We do our best to respond to all emails within 48 hours, but occasionally messages land in spam, which can cause delays or result in no response at all.

Thank you for shopping with us, and we hope to see you again soon!

Classificada 1 em 5 estrelas

there was no 0 stars so 1s good enough…

there was no 0 stars so 1s good enough but a while ago i brough a few high end testers and none showed up then they send it back and want me to pay for the shipping again and still got no cologne would definitely avoid
much love

6 de junho de 2025
Opinião espontânea

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