I still can't believe their customer service... My perfume was stolen and I was very bummed about it.. I couldn't even use it properly.. And one day I thought.. Why not I tell them.. I contac... Ver mais
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Leia as opiniões dos outros
Unprofessional behavior: My parcel hasn't been delivered yet. It's been 10 days. They mentioned 2–4 working days. Their courier company, TRAX, hadn't received a call since I ordered again, and they sa... Ver mais
My love for scentsNStories is Eternal. My most favourite perfumes were Cross My Heart, Near You, Beyond Layers. But when the Iqbal was launched, no other perfume can beat my love for Iqbal, i have a... Ver mais
Scents n Stories should also invest in customer service rather than just advertising their products. I purchased perfumes worth 30,000 from them - 2 via online orders and 1 by visiting their outlet. A... Ver mais
Informações sobre a empresa
Escrito pela empresa
Scents N Stories is Pakistan’s leading fragrance brand, offering premium-quality perfumes at affordable prices. With a wide range of expertly crafted scents and outlets across Pakistan, we’re committed to delivering exceptional fragrance experiences that blend quality, value, and trust.
Informações de contacto
Karachi, Paquistão
- support@scentsnstories.pk
- scentsnstories.pk
3,2
Aceitável
45 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 10% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fragrance has low Lasting
The scent is good as it is an impression, copy, or whatever you wanna call it of Versace Dylan Blue, they definitely managed to create a good fragrance, however the lasting is not 12 hours by a longshot as in my office experience (Air conditioned environment) it lasts only around 3 to 4 hours max i would say, I understand that it is affordable but the info on the site says 12 hrs. so kindly correct that then. I bought this from the millenium mall branch and when i went home the atomizer was not in a working condition i had to go immediately go back and then he changed the atomizer( i know that it isnt the employees fault,) but the company can probably do something. I may seem a bit too detailed but i was looking forward to buying it for six months, I even bought a sample set and it worked fine however this time this one was ummm... yeah
24 de agosto de 2024
Opinião espontânea
Poor Customer Service
18 de abril de 2024
Opinião espontânea
Scents n Stories should also invest in…
Scents n Stories should also invest in customer service rather than just advertising their products. I purchased perfumes worth 30,000 from them - 2 via online orders and 1 by visiting their outlet. According to their policy, they follow the Sunnah of Prophet Muhammad (PBUH) by allowing returns for items a person doesn't like. I disliked 3 perfumes and asked their customer service to replace them, as I don't want a refund. They sent just one text and then went missing for another day. Please refrain from purchasing from them, as they're using Prophet Muhammad's (PBUH) name to boost sales but not abiding by it. Extremely disappointed.
26 de agosto de 2023
Opinião espontânea
One of the scam company in Pakistan
One of the scam company in Pakistan. Be aware of it. They have understand people fool. They show other products in showcase and deliver wrong products. All of their employees has bad behavior. They didn't respect people.
25 de outubro de 2022
Opinião espontânea
Worst experience i ordered creed…
Worst experience i ordered creed aventus and they delivered wrong product..
And the product which arrived were soo bad ....
#never again
21 de outubro de 2022
Opinião espontânea
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