Delay in postage but Therapist delivered items by hand really grateful for that as items were for a birthday present
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Leia as opiniões dos outros
Beautiful natural skincare. The Lavender Woods & Vanilla Cream Wash is so healing and soothing. ( I have psoriasis). I also love the honey and oatmeal skin polish and the Açai & Goji Berry mask..leave... Ver mais
A empresa respondeu
Bought a voucher online after receiving email regarding the xmas discount offer. I paid my money and then, nothing. Contacted my local saloon and they advised the voucher was to be sent via royal mail... Ver mais
Booked for treatments and attended to find spa closed. After ringing number told they had cancelled by email yesterday but this was NOT received. And a phonecall should always be used in this sce... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Founded over 15 years ago by Fiona Otley, Schmoo Skincare has become a trusted name in the natural skincare & spa industry. From humble beginnings in the kitchen of Spa Owner Fiona, Schmoo Skincare quickly grew into the brand it is today. Schmoo now have a partnership with the Hilton Hotel Group with Spa's across the UK, all providing their own skincare treatments using a range of Schmoo's natural products.
Informações de contacto
Park View Terrace, WR3 7AG, Worcester, Reino Unido
- info@schmooskincare.com
- schmooskincare.com
4,1
Bom
207 opiniões
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As pessoas também visitaram
Fantastic products
I love their products! Since visiting one of their spas, I now use some of their products regularly.
The Apricot & Peach Treatment Oil is amazing; I put it on a couple of hours before bed and my skin looks and feels amazing!
Also the Honey & Oatmeal skin polish is perfect.
The products do last a long time.
18 de dezembro de 2020
Opinião espontânea
Resposta da Schmoo Skincare
Evening Mrs Manning
Thank you for taking to review our Schmoo Products...it really is appreciated.
It is great to hear that you love the products and use them regularly!
Thank you again.
The Schmoo Team
Resposta da Schmoo Skincare
Evening Angela
Thank you for taking the time to review our Schmoo Products....it really is appreciated!
It is great to hear that you love the products.
Thank you again.
The Schmoo Team
Prompt delivery good communication and…
Prompt delivery good communication and a very good product. All together an excellent experience.
13 de dezembro de 2020
Resposta da Schmoo Skincare
Good Evening
Thank you for taking the time to send a review....it really is appreciated!
It is great to hear that you like the products and also appreciate the customer service.
Thank you again.
The Schmoo Team
Lovely products
Lovely products. Use the vitamin rich cleanser it leaves the skin silky soft and such a lovely smell. Plus the skin polish twice a week it's not harsh but smooths out tiny lines.
6 de dezembro de 2020
Resposta da Schmoo Skincare
Hi Jan
Thank you for taking the time to review our Schmoo products....it really is appreciated!
It is great to hear that you love the Vitamin Rich range...definitely one of our most popular!
Thank you again.
The Schmoo Team
This cream is so helpful for our…
This cream is so helpful for our child’s eczema. Nothing else has worked.
4 de dezembro de 2020
Resposta da Schmoo Skincare
Hi Esther
Thank you for taking the time to review our Schmoo products....it really is appreciated!
It is great to hear that the product you purchased is working for your childs eczema! Hope it continues to improve!
Thank you again.
The Schmoo Team
Very enjoyable experience
Very enjoyable experience. Therapist listens to what you want and applies it accordingly.
The only thing it makes me feel very uncomfortable when you have completed treatment. The therapist brings in products they have used on the treatment. I feel if someone asks then that is the opportunity to bring the products in the room.
2 de dezembro de 2020
Resposta da Schmoo Skincare
Hi Nicola
Thank you for taking the time to review your experience at Schmoo in the country...it really is appreciated!
It is great to hear that you enjoyed your experience. Our therapists are trained to provide skincare advice - and as a skincare and spa company making you aware of the products used in the treatment is part of the experience. We hope to see you at Schmoo in the country again soon.
Thank you again.
The Schmoo Team
Bought as a gift for my mum for…
Bought as a gift for my mum for Christmas she absolutely loves the brand and says its great for her sensitive skin. very impressed with how quickly the order arrived and know it will be a much loved present.
1 de dezembro de 2020
Resposta da Schmoo Skincare
Hi Lauren
Thank you for taking the time to review Schmoo....it really is appreciated!
It is great to hear that your mum loves Schmoo Skincare - and she will enjoy the products as a Christmas present.
Thank you again.
The Schmoo Team
Fantastic service from ordering…
Fantastic service from ordering products to fast delivery. Products are good quality and good value for money.
25 de novembro de 2020
Resposta da Schmoo Skincare
Hi Jackie
Thank you for taking the time to review our Schmoo products....it really is appreciated!
It is great to hear that you love the products and appreciate the customer service.
Thank you again.
The Schmoo Team
Very quick delivery
Very quick delivery, always use Vitamin Rich Cleanser which I discovered when I used to have facials at Schmoo at the Manor.
22 de novembro de 2020
Resposta da Schmoo Skincare
Hi Sylvia
Thank you for taking the time to review our Schmoo products....it really is appreciated!
It is great to hear that you love the products and appreciate our service.
Thank you again.
The Schmoo Team
I absolutely love their products
I absolutely love their products! Totally work for my skin and they smell amazing! Very good customer service too, they always kindly reply and give you suggestions if you need!
22 de novembro de 2020
Resposta da Schmoo Skincare
Hi Giulia
Thank you for taking the time to review our Schmoo products....it really is appreciated!
It is great to hear that you love the products - and we are really glad that we can offer you some skincare advice.
Thank you again.
The Schmoo Team
Excellent service but excessive postage charge
Gift card arrived 1st class as stated but £3.95 charge for postage seems excessive when it didn't come special delivery, just with a 1st class stamp.
18 de novembro de 2020
Resposta da Schmoo Skincare
Hi Jackie
Thank you for taking time to review your experience with Schmoo - it is really appreciated!
Great news that the Gift Card has arrived. We are actually in the process of notifying each client who paid any Delivery for the Dispatch of either a Gift Card or Voucher. This was applied to the website by mistake - and as a gesture of goodwill we have applied an additional £5.00 on to your Account at Schmoo in the country which can be used when you visit the Spa next against either Treatments or Products.
Once again apologies for the inconvenience and thank you for your continued support.
regards
The Schmoo Team
Resposta da Schmoo Skincare
Hi Adele
Thank you for taking the time to review our Skincare products....it really is appreciated!
It is great to hear that you love the products.
Thank you again.
The Schmoo Team
Excellent costumer service
Excellent costumer service.
We love the cream. It’s like velvet. Hoping it helps eczema where nothing else is working.
9 de novembro de 2020
Opinião espontânea
Resposta da Schmoo Skincare
Hi Esther
Thank you for taking the time to review our Skincare Products....it really is appreciated!
Please do let us know how you get on with the Products and helping with eczema.
Thank you again
The Schmoo Team
Love these products
Thanks Matt and the team, brilliant service and products as always.
Keep safe guys.
6 de novembro de 2020
Resposta da Schmoo Skincare
Hi Jacquie
Thank you for taking the time to review our Skincare products....it really is appreciated! It is great to hear that you love the products and appreciate our service.
Thank you again for your continued support.
regards & stay safe
The Schmoo Team
Have been using Schmoo’s products for a…
Have been using Schmoo’s products for a number of years now and can’t fault them
5 de novembro de 2020
Resposta da Schmoo Skincare
Hi Lisa
Thank you for taking the time to review our Skincare Products. It is great to hear that you love the products and appreciate our service.
Thank you again for your continued support.
The Schmoo Team
Lovely product
Lovely product, good service, ordered online and arrived quickly. Would have given 5 stars but would prefer more of a range of sizes and price options. Perhaps a sample set so you can try a few different ones and pick your favourite to order larger the next time.
4 de novembro de 2020
Resposta da Schmoo Skincare
Hi Lauren
Thank you for taking the time to review our Schmootiful Skincare products, we are continually looking at ways to improve our product offering and customer service! We are in fact in the process of creating new ranges, kits and testers and will of course keep you up to date with these developments.
It is great to hear that you love the products and appreciate our service.
Thank you again,
The Schmoo Team
Excellent service
Very quick delivery add products packed well. As these items are a present, I haven’t opened them.
1 de novembro de 2020
Resposta da Schmoo Skincare
Hi Rosemary
Thank you for taking the time to review our Schmootiful Skincare products, we are continually looking at ways to improve our product offering and customer service!
Thank you again,
The Schmoo Team
Excellent service as always and amazing…
Excellent service as always and amazing products. Highly recommend!
31 de outubro de 2020
Resposta da Schmoo Skincare
Hi Kayleigh
Thank you again for the review - positive news is really great to receive at this moment in time!
We will continue to strive to improve our offering.
Thank you
The Schmoo Team
The products arrived on time and they…
The products arrived on time and they also offered me a reward.
Lovely products made in UK.
30 de outubro de 2020
Resposta da Schmoo Skincare
Hi Artemis
Thank you again for the review - we are really pleased that you love the products!
Thank you
The Schmoo Team
I had a back massage and a facial with…
I had a back massage and a facial with the lovely Nairn yesterday.
Everything was explained to me, with discussion about my skin type. The massage was amazing! Just the right amount of pressure.
The products smelt gorgeous!
This was my second visit to Schmoo at Puckrup Hall and it won't be my last!
14 de outubro de 2020
Opinião espontânea
Resposta da Schmoo Skincare
Hi Jill
Thank you for taking the time to send a review of your experience at Schmoo in the country.
It's great to hear that you enjoyed your Treatments with Nairn. We look forward to seeing you at Schmoo in the country again soon!
Thank you again,
The Schmoo Team
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