In the era of chatbot; a dedicated human is there to support your query.. Thank you so much team.. checking again and again on me.. truly impressed by their service.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
In the era of chatbot; a dedicated human is there to support your query.. Thank you so much team.. checking again and again on me.. truly impressed by their service.
A empresa respondeu
I have been trying to reach their customer support for few days regarding an incomplete transaction and they don't even reply or acknowledge. Update: They managed to fix my issue, customer suppo... Ver mais
A empresa respondeu
My transaction ID M4X58ZXH of 3000 euros has not been completed, it shows in verification stage from 5 days. I requested a refund 2 days ago which also has not been done yet. Customer service is ve... Ver mais
A empresa respondeu
Very very kind and actively supporting person, was there throughout the process where i needed help, really good person who i got, got my issue resolved
A empresa respondeu
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 61% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Scopex
Amazing app, fast transfer, received money under 5mins with 0fees and 25p rates

Resposta da Scopex
I have done transaction on 27th June 2026 and my funds still in verification. There is no proper customer service and they send default answers like wait for some time and all . I am very stressful with this and it’s like heart attack situation for me . Could you refund back my money please . I send msg in Instagram face book and email as well . No response any where

Resposta da Scopex
My transaction ID M4X58ZXH of 3000 euros has not been completed, it shows in verification stage from 5 days. I requested a refund 2 days ago which also has not been done yet.
Customer service is very bad they dont respond soon, couldnt find a calling number.
I hope I get some response on this

Resposta da Scopex
I did few transfers with ScopeX small transactions are clearing very quickly and instantly . But I did 2 big transactions on 27.05.2026 & 28.05.2026
Rough around 10k euros to India Now money is strucked . Till today no resolution . Always same response from support team saying wait .. wait .. we are verifying
It’s more than 48hrs completed.. still waiting .
Very pathetic customer service …
By the way .. it’s been resolved on 31.05.2026..
thanks

Resposta da Scopex
I initiated an international money transfer from Germany to India via ScopeX on 27 April 2026. The app marked the transaction as "Completed" the same evening. The funds have never arrived and remain completely unaccounted for with no resolution in sight.
Here is what happened step by step:
27 April: Transfer initiated and marked "Completed" by ScopeX the same evening
28 April – 1 May: Funds not credited to the recipient's account despite multiple follow-ups with ScopeX. No proper response or resolution provided
1 May: The recipient's bank confirmed they cannot trace this transaction at all — even with the UTR number provided by ScopeX
2 May: ScopeX requested a second bank account and claimed to have resent the funds. However, the receipt issued for this supposed new transaction carried the EXACT SAME UTR number as the original transaction. A UTR is system-generated by India's banking network and is unique to one transaction only — it is technically impossible for two different transactions to share the same UTR. The funds are not credited to this account either.
ScopeX has provided no credible explanation. Do NOT use ScopeX. Your hard earned money may never reach the recipient.
#ScopeX #ScopeXScam #NRIAlert #MoneyTransfer #GermanyToIndia

Resposta da Scopex
URGENT: Transfer T6L7OOQZ - Held for 48 hours - NO UTR
UPDATE April 30: Not only is the money still missing, but ScopeX is now manually changing the approval timestamps in my app to hide the 48-hour delay. I have screenshots of the original times. This is deceptive and highly unprofessional. Avoid this platform if you value your money's safety.
UPDATE April 30: After reaching the Finance Head, the transfer was finally pushed through. However, it took 48 hours and involved dishonest excuses about my recipient's account type. I am currently in a dispute with them for compensation for this service failure. I will update this rating further ONLY if they take responsibility for the delay and the data manipulation in their app.
UPDATE May 11: ScopeX management reached out and took full responsibility for the technical delay and timestamp issues. They have since paid a fair cash compensation for the inconvenience and reinstated my account. I appreciate their willingness to resolve a difficult situation.
FINAL UPDATE May 12: After agreeing to a resolution and asking me to update this review in exchange for 'reconsidering' my account closure, ScopeX immediately closed my account permanently once the rating was raised. This confirms their lack of corporate integrity. They only care about their public image, not their customers. I have received my compensation, but I would warn everyone that this company uses deceptive tactics to silence honest feedback.

Resposta da Scopex
At end
My verification is successful and i got to know thatcit was a technical error. So now i am satisfied with the scopex and also tried to sent the money and sasfied with overall.
I really like their service. I have my doubts with the team at the start but their rates are one of the best. Also, their customer service is very responsive. If you are sending from EUR to INR, this is the best app out there.
The app is really nicely developed. Good service instance money transfer and very good customer service.
I had a great experience using ScopeX to send money from Euro to INR, and I’m honestly impressed! 😊 The whole process is simple, fast, and completely hassle-free.
The exchange rates are competitive, transfers are smooth, and the platform is very easy to use. What I appreciated the most is the transparency and timely updates—you always know what’s happening with your transfer. 🙌
It’s such a relief to find a trustworthy service for sending money to India. I would definitely recommend ScopeX to anyone looking for a reliable and convenient remittance solution. Keep up the awesome work!
It was very easy to transfer and they offer best rate. Sometimes their customer service is delayed, but hopefully it gets better.
The service was very good infact as compared to the negative reviews here. Even the customer service was also good when I had an concern. I really appreciate the great rates and fast transfer.
ScopeX offers a good conversion rate on every transaction without charging any service fee. I've been using their app for over 2 years now and have rarely had any issues. They have come a long way with their payment integrations and quick transfers. For the past few months, most of my transactions have been done within 10 minutes.
I have created account on Scopex. Since one month they are doing my verification. And i am taking continuously follow up with them. And they are giving me everytime the same reply that we are working. In meanwhile their agent also replied me verification is completed, but it is not reflecting in the app. After that again they started replying that we are working. It is really disappointment with this application. So i am strongly denying this application.
I have initiated money to transfer from my account to scopex wallet but its nearly a day it is not reflecting in my wallet of scopex and i think i feel like i am being scammed and their help customer service is not replying properly so what to do now?
My transfer with Scopex was completed in seconds, if not minutes, and the process was smooth overall. Based on my experience, users need to stay within the app and carefully follow all the instructions until the transfer is fully completed. I noticed several reviews here suggesting issues, but that does not align with my experience. When the steps are followed correctly, the service works efficiently and as intended.
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