Scopex Opiniões 

49
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

In the era of chatbot; a dedicated human is there to support your query.. Thank you so much team.. checking again and again on me.. truly impressed by their service.

A empresa respondeu

Classificada 4 em 5 estrelas

I have been trying to reach their customer support for few days regarding an incomplete transaction and they don't even reply or acknowledge. Update: They managed to fix my issue, customer suppo... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

My transaction ID M4X58ZXH of 3000 euros has not been completed, it shows in verification stage from 5 days. I requested a refund 2 days ago which also has not been done yet. Customer service is ve... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very very kind and actively supporting person, was there throughout the process where i needed help, really good person who i got, got my issue resolved

A empresa respondeu


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

49 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 61% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

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3,7

Todas as opiniões

(49)

42 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fast and excellent service

3 de agosto de 2026
Opinião espontânea
logótipo da Scopex

Resposta da Scopex

Thank you so much for your kind words! We’re glad you had a fast and excellent experience with Scopex. 😊 We truly appreciate your feedback!

Classificada 5 em 5 estrelas

Good

Good, They resolve any issues very quickly

2 de agosto de 2026
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logótipo da Scopex

Resposta da Scopex

Thank you for your kind feedback! 😊 We’re glad to hear that our team was able to resolve your issues quickly. We truly appreciate your support!

Classificada 5 em 5 estrelas

Amazing app

Amazing app, fast transfer, received money under 5mins with 0fees and 25p rates

1 de agosto de 2026
Opinião espontânea
logótipo da Scopex

Resposta da Scopex

Thank you so much for the amazing feedback! 😊 We’re glad to hear you enjoyed the fast transfers, zero fees, and great exchange rates. We truly appreciate your support! 🙌

Classificada 1 em 5 estrelas

I have done transaction on 27th June…

I have done transaction on 27th June 2026 and my funds still in verification. There is no proper customer service and they send default answers like wait for some time and all . I am very stressful with this and it’s like heart attack situation for me . Could you refund back my money please . I send msg in Instagram face book and email as well . No response any where

27 de junho de 2026
Opinião espontânea
logótipo da Scopex

Resposta da Scopex

Hi, we're truly sorry to hear about your experience and understand how stressful this situation has been. We sincerely apologize for the delay and the inconvenience caused. Your transfer was pending with our banking partner, and our team was actively following up on your behalf. We're pleased to let you know that the issue has now been resolved. Thank you for your patience and understanding.

Classificada 1 em 5 estrelas

My transaction ID M4X58ZXH of 3000…

My transaction ID M4X58ZXH of 3000 euros has not been completed, it shows in verification stage from 5 days. I requested a refund 2 days ago which also has not been done yet.
Customer service is very bad they dont respond soon, couldnt find a calling number.
I hope I get some response on this

24 de junho de 2026
Opinião espontânea
logótipo da Scopex

Resposta da Scopex

Hi, we're sorry for the delay and understand your frustration. Your funds have now been successfully credited to your wallet. The delay occurred because the transfer was pending with the banking partner. Our team is also in touch with you regarding your refund request and will continue to keep you updated until it's resolved. Thank you for your patience and understanding.

Classificada 1 em 5 estrelas

When you do big transactions you will suffer. They are not supportive..

I did few transfers with ScopeX small transactions are clearing very quickly and instantly . But I did 2 big transactions on 27.05.2026 & 28.05.2026
Rough around 10k euros to India Now money is strucked . Till today no resolution . Always same response from support team saying wait .. wait .. we are verifying
It’s more than 48hrs completed.. still waiting .
Very pathetic customer service …

By the way .. it’s been resolved on 31.05.2026..
thanks

27 de maio de 2026
Opinião espontânea
logótipo da Scopex

Resposta da Scopex

Hi Akk, we sincerely apologize for the inconvenience and we completely understand how frustrating it must be.

We'd like to personally look into this and get it sorted on priority. Please share your registered email or transaction ID (we have already shared a request for information) and we'll take it from there

Classificada 1 em 5 estrelas

Funds missing since 27 April — No resolution, possible fraud

I initiated an international money transfer from Germany to India via ScopeX on 27 April 2026. The app marked the transaction as "Completed" the same evening. The funds have never arrived and remain completely unaccounted for with no resolution in sight.
Here is what happened step by step:

27 April: Transfer initiated and marked "Completed" by ScopeX the same evening
28 April – 1 May: Funds not credited to the recipient's account despite multiple follow-ups with ScopeX. No proper response or resolution provided
1 May: The recipient's bank confirmed they cannot trace this transaction at all — even with the UTR number provided by ScopeX
2 May: ScopeX requested a second bank account and claimed to have resent the funds. However, the receipt issued for this supposed new transaction carried the EXACT SAME UTR number as the original transaction. A UTR is system-generated by India's banking network and is unique to one transaction only — it is technically impossible for two different transactions to share the same UTR. The funds are not credited to this account either.

ScopeX has provided no credible explanation. Do NOT use ScopeX. Your hard earned money may never reach the recipient.
#ScopeX #ScopeXScam #NRIAlert #MoneyTransfer #GermanyToIndia

27 de abril de 2026
Opinião espontânea
logótipo da Scopex

Resposta da Scopex

Hi Edrin,

We are glad to confirm that your transfer has been successfully completed.

We want to be fully transparent about what happened: The original transfer on 27 April returned a success status but later failed at the banking network level. When we re-initiated the payout, a technical issue on our system caused the same UTR number to be generated, we understand why this raised serious concerns and we should have explained it to you immediately. The payout was refunded back to us eventually and the latest transfer was processed, which completed successfully.

We sincerely apologise for the distress and lack of clear communication throughout. We are reviewing the technical and process failures that led to this experience and are fully committed to ensuring it does not happen again.

We hope you will give us another chance to show what ScopeX is truly capable of.

Classificada 1 em 5 estrelas

URGENT

URGENT: Transfer T6L7OOQZ - Held for 48 hours - NO UTR
UPDATE April 30: Not only is the money still missing, but ScopeX is now manually changing the approval timestamps in my app to hide the 48-hour delay. I have screenshots of the original times. This is deceptive and highly unprofessional. Avoid this platform if you value your money's safety.

UPDATE April 30: After reaching the Finance Head, the transfer was finally pushed through. However, it took 48 hours and involved dishonest excuses about my recipient's account type. I am currently in a dispute with them for compensation for this service failure. I will update this rating further ONLY if they take responsibility for the delay and the data manipulation in their app.
UPDATE May 11: ScopeX management reached out and took full responsibility for the technical delay and timestamp issues. They have since paid a fair cash compensation for the inconvenience and reinstated my account. I appreciate their willingness to resolve a difficult situation.

FINAL UPDATE May 12: After agreeing to a resolution and asking me to update this review in exchange for 'reconsidering' my account closure, ScopeX immediately closed my account permanently once the rating was raised. This confirms their lack of corporate integrity. They only care about their public image, not their customers. I have received my compensation, but I would warn everyone that this company uses deceptive tactics to silence honest feedback.

28 de abril de 2026
Opinião espontânea
logótipo da Scopex

Resposta da Scopex

Hi Kannan,

We're truly sorry for the trouble this caused you and glad to hear that your issue has been resolved. The delay in your transfer happened because of unusually high banking volumes on our side, and the change in your arrival time was due to a technical glitch, completely unintentional, and we've already fixed it once you brought it to our attention.

We know how frustrating this must have been, and we're working hard to make sure this doesn't happen again.

Thanks for your patience and understanding!

Classificada 5 em 5 estrelas

Scopex finally made it

At end
My verification is successful and i got to know thatcit was a technical error. So now i am satisfied with the scopex and also tried to sent the money and sasfied with overall.

19 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing rates and great service

I really like their service. I have my doubts with the team at the start but their rates are one of the best. Also, their customer service is very responsive. If you are sending from EUR to INR, this is the best app out there.

16 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

⭐ Super Easy & Reliable Way to Send Money from EUR to INR 🇪🇺➡️🇮🇳

I had a great experience using ScopeX to send money from Euro to INR, and I’m honestly impressed! 😊 The whole process is simple, fast, and completely hassle-free.
The exchange rates are competitive, transfers are smooth, and the platform is very easy to use. What I appreciated the most is the transparency and timely updates—you always know what’s happening with your transfer. 🙌
It’s such a relief to find a trustworthy service for sending money to India. I would definitely recommend ScopeX to anyone looking for a reliable and convenient remittance solution. Keep up the awesome work!

1 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The service was very good and fast

The service was very good infact as compared to the negative reviews here. Even the customer service was also good when I had an concern. I really appreciate the great rates and fast transfer.

30 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A good conversion rate at speed

ScopeX offers a good conversion rate on every transaction without charging any service fee. I've been using their app for over 2 years now and have rarely had any issues. They have come a long way with their payment integrations and quick transfers. For the past few months, most of my transactions have been done within 10 minutes.

16 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Very bad experience with verification

I have created account on Scopex. Since one month they are doing my verification. And i am taking continuously follow up with them. And they are giving me everytime the same reply that we are working. In meanwhile their agent also replied me verification is completed, but it is not reflecting in the app. After that again they started replying that we are working. It is really disappointment with this application. So i am strongly denying this application.

12 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I have initiated money to transfer from…

I have initiated money to transfer from my account to scopex wallet but its nearly a day it is not reflecting in my wallet of scopex and i think i feel like i am being scammed and their help customer service is not replying properly so what to do now?

15 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Transfer Completed in 8 Seconds!!

My transfer with Scopex was completed in seconds, if not minutes, and the process was smooth overall. Based on my experience, users need to stay within the app and carefully follow all the instructions until the transfer is fully completed. I noticed several reviews here suggesting issues, but that does not align with my experience. When the steps are followed correctly, the service works efficiently and as intended.

27 de dezembro de 2025
Opinião espontânea

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