Scott+Sargeant Woodworking Machinery Ltd Opiniões 

I ordered a Startrite planer which was said in the manual to be supplied with a 3 pin connection in the UK. It was delivered without a connection at all. I emailed S&S on the day of delivery as I could not use the machine. 2 weeks later I called S&S to be told that my email had been passed to Mark at S&S and he had not dealt with it. Mark called. No apology. I scanned and sent him the manual. A week passed with no word. I phoned again and spoke to Mark who said he 'thought' he had phoned me.(he hadn't) and said he thought it was a 16 amp machine not supplied with a lead. No apology. No customer service. Just defensive. When I said none of the literature or web info refers to it as a 16 amp machine he said I was being 'disingenuous. the mark of a good company is how it deals with things when they go wrong. On this showing, S&S does not deserve to be in business.

We needed a few manuals for the used machines that we purchased. Searched them for days until we found out that Scott+Sargeant have them available. Got them by email within minutes of placing the order. Very pleased.

Excellent shopping experience and great customer service

Ordered a digital calliper from Scott+Sargeant. After 4 days I received an email saying they could not get this item and had processed a refund. Another 4 days have passed and 2 emails to the Company - (the last one hasn't even been graced by a reply from them).
Refund has now been sorted out. Thank you

Very speedy and easy purchase that got me out of a tight spot

Shipment was really fast,and they are responsive to emails

The transaction was quick and efficient and the company were very pleasant to deal with. Can recommend

I ordered a manual for an older overhead pin router which arrived in the inbox in less than 5 minutes.

Good professional response easy to do business with

Ordered multiple items from SS and have always been very happy with the service.

Amazing to be able to obtain a manual for an old machine that I recently bought on Ebay. Everything there including general Health & Safety advice on using grinding wheels. The downloading process was easy and my only criticism is that every other page was blank, not that that was hard to fix on a pdf editor.

Searched for the machine
Paid the fee
Next morning got the manual
This is great, no need for refund for writing a review
This site just works.
I wish all manual sites work as well as this site

Ian Noorman
Kwik n Kleen
Australia
Mob (+61) 412 555 221

It just works
Look up your machine
Pay the bill
Download the page
It was that easy.

Cheers Ian

Snelle service. Eindelijk de gebruiksaanwijzing die we zochten.

The information I was looking for wasn't in the manual at all, and it's a big part of the machine. That's the reason I've given a low star rating.

Easy, fast and practical ... really useful for those looking for documentation of woodworking machines, great service!! recommended!

Excellent buying experience, highly recommend!!

complete users manual I'm happy to have bought it the pictures are bit blurie but good enough to understand and the text is fine.

I ordered a download of a manual and received it very promptly. Excellent service.

Manual was very good quality when printed out, drawings were very clear. I would say it is every bit as good as a scm original.
Joe