Scrap4free Opiniões 

48
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very efficient service - I contacted them on Saturday and the items were collected on Tuesday. Anthony was very quick to respond by text, even when I had to change the items for collection the day bef... Ver mais

Classificada 1 em 5 estrelas

Experience was just awful beyond words. As soon as they deem you to not have enough 'value' in your scrap, you get put on a blacklist and basically nobody bothers to come collect. They started... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

quick easy & turned up on time I really appreciate this service. the guy that collected was polite & completed the removal in seconds. even though i missed the first appointment, he still turned up... Ver mais

Classificada 5 em 5 estrelas

Called them yesterday afternoon and they came first thing this morning. Great service and very friendly. Will definitely use them again.

Informações sobre a empresa

  1. Depósito de artigos recuperados
  2. Lixeira
  3. Centro de reciclagem
  4. Comerciante de sucata de metal

Escrito pela empresa

Free Collection, Responsible Recycling Welcome to Scrap4Free – the UK’s free and eco-friendly solution for scrap metal and appliance disposal. We connect you with licensed collectors, ensuring hassle-free and responsible recycling while supporting local communities


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

48 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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4,4

Todas as opiniões

(48)

40 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Very efficient service

Very efficient service - I contacted them on Saturday and the items were collected on Tuesday. Anthony was very quick to respond by text, even when I had to change the items for collection the day before. The team were friendly and were happy to move items through the house. I would definitely use them again.

8 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Appalling service

Appalling service – completely unreliable
I requested a scrap metal collection through Scrap4Free and on 4th August received confirmation that my collection had been assigned to Slough Metals, with job reference JOB1785855817.
The confirmation specifically stated that the collector would contact me shortly to arrange a convenient collection time.
I waited, but nobody contacted me and no collection was arranged.
After more than two weeks of hearing absolutely nothing, I emailed Scrap4Free on 19th August to ask what was happening. It is now 27th August and I have not even received the courtesy of a reply.
What is the point of offering a collection service, confirming that a collector has been assigned, and then simply disappearing? Nearly a month after the original confirmation, the scrap has still not been collected and nobody has bothered to explain why.
The lack of communication and basic customer service is appalling. If there was a problem with the collector, Scrap4Free should have dealt with it, reassigned the job or at the very least responded to my email.
A complete waste of time and an extremely disappointing experience. Based on the service I have received, I certainly would not recommend Scrap4Free.

19 de agosto de 2026
Opinião espontânea
logótipo da Scrap4free

Resposta da Scrap4free

Hello David, Thank you for writing your review. We will look into why the collection was not picked up. Potentially wasn't enough value in the scrap and the collector declined the job. We will look to improve communication going forward and really appreciate your feedback.

Classificada 5 em 5 estrelas

quick easy & turned up on time

quick easy & turned up on time

I really appreciate this service. the guy that collected was polite & completed the removal in seconds. even though i missed the first appointment, he still turned up & it was no issue

26 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Sent in request 3 times

Sent in request 3 times. Not heard back after their 24 hour promise. Useless.

2 de junho de 2026
Opinião espontânea
logótipo da Scrap4free

Resposta da Scrap4free

Hello Patrick, Please confirm your job number so we can look into this.

Classificada 5 em 5 estrelas

Immaculate service

Easy to arrange, Pre arranged time slot, Notification of collection confirmed by company. all bases covered with minimum of disruption. In fact there was no disruption to my day. I have already recommended to friends.Absolutly Fantastic service in all area's. Thank You.

23 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very cheerful and helpful

Very cheerful and helpful. They came when they said they would. Very difficult job (very heavy roller - iron and full of concrete) but they were very determined and succeeded. We didn't see how they could do it, but they did. Very pleasant. We were very impressed.

7 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fast and reliable

Old washing machine left out on pavement for collection. After several failed attempts with other collection companies, over the space of a week, I found this one and I could not have been happier with their service! Item was collected quickly (next day) and without issue. I would certainly recommend them!

18 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

great company

very helpfull ,and id definitely use them again in future ,plenty of follow up action by themselves to make sure my scrap cookers was removed and all for free ,so if anyone has unwanted scrap cluttering up the house and want it removed fast and free then this is the people to contact thanks again for your help

10 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Black Dog gave such a professional…

Black Dog gave such a professional service. Came and collected the scrap metal the next day. Would definitely use them again and its good to know the range of services they can offer.

26 de janeiro de 2026
Opinião espontânea

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