Seamless.AI Opiniões 289

This is one horrible company. Pretty much what everyone says. They make it impossible to cancel and it is pretty much not presented that way.
File complaints with the states attorney general. They need to be sued for these practices.
This is their location

Seamless.AI
7652 Sawmill Rd, Suite 341
Dublin, OH 43016

Like many others, we found that cancelling the subscription and getting a refund were nearly impossible. I received a renewal invoice on a Saturday (non-standard business hours) and replied within the hour indicating that the one person who used their service was no longer employed at our company and that I wanted the subscription cancelled. 5 days later, they billed us anyway.

Paid for a full year with the understanding that these guys knew that I'm not super savvy and that I'm a one man consulting shop and that I would require them to assist me directly in setting everything up.

Paid the fee in full, and literally never heard another word from them. No phone number that works to call them from, and when I asked for support, I got a link to a video.

These guys do not keep their promises, and even after you tell them how much you hate them for stealing your money (about $3500 in my case), they will continue to shamelessly market to you, as though you're just going to forget about them lying and stealing from you.

– Complete scam for trucking & logistics
As someone in the transport industry, I needed accurate contacts for carriers, brokers, shippers. Seamless AI promised real-time AI data – what a joke. Get lead from seemless and got screwed up $90k with bad freight forward and no one responsable. emails that bounce, people who switched companies ages ago. Wasted hours verifying junk, no real business from it. They lock you in contracts and ignore cancellations. This is straight-up scamming people in our industry. Do not recommend, report them.

I don't write reviews, even with a bad experience. But this one was something else.

Tool is mid, but the company's billing practices are a nightmare. I signed up for the tool, used it for a year - it was fine. I had no idea I was set up to auto-renewal, I didn't elect auto renewal when I signed up, and I never once received a single notice of any intent for autorenewal.

Then on 6/4/25,my CC gets billed. I sent an email 6/10, basically saying I didn't receive any notice and I'd like to cancel. I was told I couldn't. I tried everything, reached out to support, even asked if I could pay the first half of the year and then not the second. They just kept trying to charge my card. I spoke with multiple people who all were no help. Worst customer experience I've had in a long time, maybe ever. Garbage company.

I would strongly caution anyone considering this company. Their slogan in their email signature is “World’s Best Sales Leads,” but in my experience the quality and accuracy of their data do not come close to matching that claim.

Out of curiosity, I looked up my own information in their database and found multiple inaccuracies. The platform listed two phone numbers that I have never used and identified my current role as a position I left over two years ago. If the information about someone verifying their own profile is this incorrect, it raises serious concerns about the reliability of the broader dataset.

For a service that markets itself as a source of high quality sales leads, data accuracy should be the foundation of the product. Instead, the information appears outdated and unreliable.

Another concern is the subscription structure. The service requires a year long commitment and also requires a 60 day notice to cancel, which was not clearly communicated during the signup process. Policies like this create the impression that the company relies more on restrictive contract terms than on delivering a service customers want to continue using.

Overall, my experience was disappointing. Between the outdated data, questionable accuracy, and restrictive cancellation policy, I would recommend that businesses carefully evaluate other options before choosing this provider.

I highly recommend avoiding Seamless AI; it's simply not worth your investment. If you're considering their subscription, think twice—it’s essentially a waste of money. They rely solely on data from LinkedIn and provide little more than that to you. To make matters worse, their customer service leaves much to be desired. Save your money and look for better options elsewhere.

New user. They only offer B2B Intent and cold information. After you build your intent list (businesses) no direct person to contact, then you can upload contacts based on titles you want to contact. But the bad thing is if you have 15 companies and say 150 employee contacts you will need to click on Name to select all on one page not the entire list then save, one page of 50 at a time. Not the entire list. So if you have 5 pages of 50 names on each page then your saving each page one by one not the entire list at once. Don't get locked into a year on this platform. Its a time and money waster. just my opinion

Terrible decision to ever go with this company Horrible service Horrible customer service Horrible support just simply Horrible and the software is terrible as well

People who do not treat their potential customers in a proper way. It was told that this service is not interesting, but "THIS AI EXPERTS" are calling and calling from different numbers. Are you playing spy games or what???? Absolutely disgusting business culture!!! It's hard to imagine how to work with this.

I was sold on this product for the targeted leads offering which unfortunately did not convert for my business. I cancelled the service within the platform and because customer service could not find any confirmation of this cancellation, they automatically withdrew $3,300 from my business's checking account and refuse to reimburse. The customer service representative that more or less told me to kick rocks is Aubrey Sager. They are now ignoring any follow up that I send. Whatever you do, do not opt for the ACH payment method. Nor do I recommend this business at all.

Scam. I signed up for their free trial. They keep contacting me, and when I did not answer and signed up for their paid plan, they blocked me.

Leads are not accurate , the intent feature is terrible, and their customer service might be the worst I have come across. I tried to cancel, but because it wasn't 60 days advance notice they are forcing us into using them another year. I feel like companies always have the ability to make exceptions, but these guys decided not to, and after this year runs up we will never be using them again.

Horrible experience, do NOT and I want to be 100% do NOT and NOT buy this. Go with other companies like Lusha or Kaspr. LEAVE THIS SHIT TOOL AND COMPANY alone. They promise you the world but don't deliver, there support is horrible. The toll gives you only shit data, they don't help you figure this out They way it works is very cumbersome. They've a 6 month termination clause, and if you end it just a day layer they'll send lawyers.

Just skip this tool and just read all the reviews over the internet, just be happy you were smart enough to google the reviews first.

DO NOT SIGN UP FOR THIS SERVICE. They do not deliver on their promises, and their service is subpar at best. Even worse, this company behaved unreasonably when working with my company NGT. One of our employees who had been dismissed signed up for the service and did not cancel it before leaving, and no one had access to the account. When we contacted them to cancel, Seamless AI refused even a partial refund of our $2600 ANNUAL Payment and simply took our money, with no consideration for our situation. We are now paying for a poor service that we will not use at all for the next year. Zero sympathy and zero willingness to discuss it with us. Only go month to month if you choose to use these guys, and buyer beware!

SCAM! I tried it for a few weeks. I haven't gotten a single lead from them. All leads bogus. They make you sign on for a year and will NEVER let you end your contract. Stay away.

Use anything but Seamless AI. I was very excited when I was sold on what it could do, and then you start using the platform... and realize the data it scrapes is trash and borderline unusable.

To complicate matters further, after being forced to pay for a broken platform for a year, we went to cancel and were told that a 90 day cancellation is required prior to renewal. THEN, they LOCK YOUR PAYMENT INFORMATION so that you cannot remove it, forcing you to pay for yet ANOTHER YEAR of broken garbage.

For the love of God, avoid this application like the plague that it is (unless you like throwing money away).

Overall, a good concept using AI to get up-to-date contact info. The issue is in practicality, when you need to preserve your email credibility and deliverability, you can only use the emails that have been verified. After filtering through Seamless's results, you only get about 10% of validated emails from your search results. This mean you need use 100 credits to get about 10 valid email addresses. As they use up credits, even email is not validated. You ned up burning through credits way too quickly. According to this math, Apollo ends up being 10% of the cost, as Apollo only charges for valid emails. Nice concept but terribly overpriced structure and not sustainable for anyone trying to grow a business.

BUYER BEWARE!!! Check your contract! See at the very bottom it tells you that this will RENEW AUTOMATICALLY! Doesn't matter if the person signing up for this is no longer here, doesn't matter if you have never downloaded OR used their software. When they couldn't get ahold of the previous signer, why we were sent directly to collections. I have let them know I will forward all information to our industry accounting group to let them know about this mess of a company.

Data is decent. I have had success reaching out to people. The user interface is cumbersome and it takes time to get familiar with it. My biggest problem is the support model. Very slow to resolve issues. back and forth email exchanges are very time consuming and inefficient.