Season Opiniões 

146
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I would give 10 stars if I could. Debra, the manager at the Crouch End shop, was absolutely outstanding. She was so kind, and went the extra mile to help me with an item; looking up my receipt on th... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Was considering season knives for a while for work, I decided to try the Season 2 chefs knife and although it came beautifully boxed and presentation was lovely, when I went to use the knife it felt q... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It was such fun learn to cook new food in a local kitchenware shop that i have bought in many times. Danielle and Debra were extremely welcoming and friendly. We met other local people and the food wa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Thanks Danielle & Debra Danielle a fantastic cookery class! The food was delicious, and the recipes easy to follow again at home. The shop is excellent, with lovely and knowledgeable staff and great... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de bancadas

Escrito pela empresa

Good food is one of the things that makes life a joy. And creating it is more of a joy with the right tools. That's what Season sells - cookware built to last, chosen or designed by people who actually cook. No fake claims, no fad products, no cheap things that let you down twice: once when they break, and every day before that. We design our own ranges. Season S4 knives, forged to hold an edge and balanced for real kitchens. End grain chopping boards that protect your blade and last for decades. Tri-ply stainless steel pans that heat evenly and take a lifetime of use. Cast iron casseroles in colours you'll want on the table, not hidden in a cupboard. Alongside them, a full cookshop range: bakeware, tableware, coffee makers, and the brands we've tested and trust. Buy from us and you get what goes with it - how to use it properly, how to care for it, and honest advice from people who know what they're talking about. Our recipes and guides are written by cooks, not copywriters. Shop online with delivery across the UK, or visit us in one of our four London stores: Balham, Crouch End, Islington and West Hampstead. Our cooking school runs classes from the stores, helping home cooks build real confidence, step by step. Seen something for less elsewhere? Tell us. We'll see if we can match it. Cook like it matters.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

146 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(146)

17 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Echoing all of the other reviews

Echoing all of the other reviews. Very good service, quick delivery great communication . The plates are great quality too.
Would highly recommend

20 de dezembro de 2022
Opinião espontânea
logótipo da Season

Resposta da Season

Thanks for taking the time Susannah. Have a lovely Christmas!

Classificada 5 em 5 estrelas

Excellent Online Order and delivery

Checked Trustpilot before ordering with Seasons as they were offering lowest available price, so thought I should leave my own review to confirm that their 5 Star rating is fully deserved. Product delivered promptly - kept fully informed and given a 1 hour time slot with DPD for delivery. Will use again for sure.

20 de dezembro de 2022
Opinião espontânea
logótipo da Season

Resposta da Season

Thanks for taking the time Mark! Glad we got your order to you on time amidst all the current courier chaos! Merry Christmas!

Classificada 5 em 5 estrelas

I ordered 2 replacement plates as they…

I ordered 2 replacement plates as they had cracked and broken, and 2 lovely new colours.
2 plates arrived broken, 1 quick email and replacement plates were sent out the next day.
Great service and plates!

26 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Reliable personal service - highly recommend!

My first experience ordering from Season and based on this I would definitely recommend them! I received a knowledgable personal service when I called them for product advice before making my purchase. After I placed my order, which I needed for the next day for a gift, the shop and warehouse teams went out of their way to send my item for next day, even though I had just missed the next day delivery cutoff. Item arrived as scheduled, as described online (and over the phone), very well packaged and in perfect condition. Couldn’t be happier with my purchase and with the service I received. Wouldn’t hesitate to order from Season again and would definitely recommend them to others.

22 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Didn’t think service is that important for this purchase, but it was!!

I had read the good reviews before, but didn’t think it would be applicable to me, since I knew what I wanted and I figured it would just be a one-off purchase and all is well.
Still very happy with my Netherton Foundry pan, but I had a question since it was warped so slightly. I didn’t expect such swift response from Season, who also promptly followed up with Netherton directly. I also like to point out that Netherton’s response was not only very clear, it was also very funny and made my day. Great services on both sides, thank you!

8 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Some items I brought were faulty

Some items I brought were faulty. Even though I emailed past the 30 day period the customer support team were able to help with a solution. They were extremely fast and resolved my issue with no hesitation and care. Thank you Valeria and Sally.

4 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Reasonably priced and excellent, quick, and hassle-free delivery options. I'm always looking for options to replace the larger online (soulless) retailers and Season will now be my go-to place!

23 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic selection at good prices

Fantastic selection at good prices but the best part for me is the customer service. Ordered an item that was unopened but I couldn’t use after a kitchen refit and they very kindly offered to exchange it for something else even though it was months later. Delivered the following day and kept me informed via email. Fantastic customer service. Highly recommended and we will definitely be shopping here again.

7 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

New & happy customer - Wusthof

I bought a set of Wusthof knives from this seller and I must admit, having not ever used them before, I was a little concerned.
I have since received the knives and I am very happy with the service. I called them about a concern of mine and their staff were professional and helpful.
The price is also hard to beat. I may have not heard of them previously but I would be happy to use them again.

1 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

I bought a Scanpan from Season which appeared to be losing it’s non-stick coating. I contacted Season and although I could not find my invoice Maia quickly located my order and helped me contact Scanpan who then helped me to resolve the issue. I was extremely pleased with Maria’s efficiency and excellent customer service and as a result would buy again from them.

16 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

The salad/fruit bowel is beautiful……

The salad/fruit bowel is beautiful… lovely people to deal with and very accommodating when I changed my mind on the colour … very well packaged … perfect … thank you … Elizabeth xx

8 de abril de 2022
Opinião espontânea
logótipo da Season

Resposta da Season

Thanks for the positive words Elizabeth. Enjoy!

Classificada 5 em 5 estrelas

Fantastic Company…

Sadly, I never heard of Season Cookshop until I did a Google search for a Le Creuset tarte tatin dish and this company popped up. I was pleasantly surprised, after visiting their website, by the wide range of homewares they offer. The price for this dish was great and with free delivery I eagerly ordered and it was delivered the very next morning!!
So, a BIG, HUGE, GIGANTIC thank you to all at Season Cookshop, from a very happy customer…

30 de março de 2022
Opinião espontânea
logótipo da Season

Resposta da Season

Thanks so much for taking the time to leave such a wonderful review Wendy! My personal tip would be to cut the apples then leave them in the fridge overnight so they dry (they'll go a little brown - doesn't matter - you'll be caramelising them anyway). We hope you have a wonderful tarte tatin, and if we may be so bold, suggest rum and raisin ice cream with it! In fact... What time should we pop round? Hehe.

Classificada 5 em 5 estrelas

Great quality and great servicd

I bought some lovely dinner plates and bowls from Seasons from the Rose and Tulipani range. They were beautiful colours and excellent quality and value. Really pleased with them. Season staff were super-helpful, very friendly and efficient customer service. More than happy to recommend Seasons as a store I will go back to for sure.

15 de março de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Don't buy a Scanpan pan…

My other half bought me a Scanpan pan at Christmas (it was not cheap), I used it 6 times and a chip came out of its super new titanium nonstick coating (advertising blurb: "long-lasting and enables use of metal utensils"). I tried to take it back – they said they asked the manufacturer and were told it was not a manufacturing fault. I then asked the seller to replace or reimburse and they said they couldn't claiming "It can't be a manufacturing fault because they're a reputable company." It must have been struck hard by the sharp edge of a metal object – I have been cooking for many years and I know how to turn a steak. It was not struck hard by a sharp metal object. But there is nothing to be done. Just very disappointing all round.

MORE: Funnily enough when I contacted the company – using their website – they agreed to replace the pan straightaway (I should let the shop have the correct contact). However there was no stock for a while (who knows maybe there was a manufacturing issue?). I also see that another lady had her Scanpan replaced immediately following the non-stick coating coming off. I'm glad that the customer is finally getting good service. It could have saved a lot of bother.

7 de março de 2022
Opinião espontânea
logótipo da Season

Resposta da Season

I'm surprised and disappointed to read this review Hugh. We spoke at length about this on the phone after my team consulted the supplier (who considered the damage not covered by the warranty), and I stressed how keen we were to find some way of compensating you, as a valued customer, that didn't involve throwing the pan in the bin, as that would be a waste - particularly as the damage is largely cosmetic. You thanked me, but said you were 'livid', said you were going to contact the supplier, and hung up. As I said at the time, I can understand why you're annoyed. And we really do appreciate you as one of our customers. Despite the shonky review, I would still relish the opportunity to come to a win-win scenario and create a positive out of this negative, as I said at the time. You have my email address if you'd like to discuss further. I thank you again for shopping with us, and really do hope we can find an agreeable solution. All the best, Jason

Classificada 5 em 5 estrelas

Excellent service

Excellent service, reliable and faultless delivery and good product supplied at reasonable price.
Would certainly use again.

23 de fevereiro de 2022
Opinião espontânea

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