New Season Opiniões 38

very poor fabric, holes in it after washing it once. Now I need to pay to send it back all the way to Spain, otherwise they don't want to help me? Never ordering here again

I purchased few items from here, great service, reasonable prices and the quality is excellent!

the pillows are soo comfortable, top notch stuff:))))

there bamboo is Excellent for cooling, providing a "silky" sensation that suits those who overheat at night

amazing quality products

Been a long time customer of New Season for quite some time, and they have never disappointed. They truly understand comfort and quality in a way that’s hard to find. I absolutely love their bedding collection, especially their duvet, which feels incredibly soft and well made.

Every product I have purchased has held up great over time, which really speaks to their quality and attention to detail! Their flannel sheets are a personal favorite. They are unbelievably soft and cozy and honestly feels like sleeping on a comfortable cloud hahah

Highly recommend their products!!!

Excellent company with a clear focus on quality and comfort. Their commitment to using premium materials like pure cotton, linen, and bamboo really stands out. The collections are thoughtfully designed to suit a variety of home styles, and you can tell they genuinely care about both aesthetics and customer satisfaction. A reliable brand I would definitely recommend!

I highly recommend their bamboo and linen sheets! They are the only company that has a combination of that fabric and its the only way i found my linen sheets to be wrinkle free. I wish they shipped more into the states as i always pick some up whenever i visit toronto

Product arrived on time and quality is great

My original order came with one duvet cover that had a hole in it. I reached out to customer service via email and phone, and did not get a response for 3.5 weeks(!). However, they eventually did get back to me, and sent out a replacement immediately. The replacement one was in perfect condition.

I ordered “500 thread count organic cotton sheets” from New Season. They are definitely not what was advertised altho they did arrive quickly. They are so thin I can see my hand through them and they feel scratchy. 500 thread count should mean a thick sheet (thread count measures the density of threads per square inch). They are not replying to my emails requesting a return at all.

I have ordered from SeasonTex several times … many years ago. They have the most beautiful bamboo duvet cover sets. (Exceptional fabric for sensitive skin.)
Recently I ordered two new white king bamboo duvet covers. One order arrived quickly and seamlessly but with the second order there was a mix up and I received the wrong item.
I emailed the company and they responded within 48 hours. SeasonTex shipped out correct item immediately and I was so impressed with their customer service that I wanted to write this review. Good customer service is everything to me.
Many thanks to SeasonTex and I will continue to purchase bamboo products for myself and also for gifts. 🇨🇦❤️

I only received 2 of three sheet sets that I ordered. Customer service got back to me & is now preparing to send me the third sheet set!! I am very happy & the sheets that I have received are very nice!! Soft, comfortable, great colours, & good quality!!!!

Don't use this company!! We never received our Sheets, but they charged our Visa. I followed through, many unanswered emails and voicemail. I called one last time when a guy answered, he didn't mention name of Company. I asked him if I had New Season he reluctantly said yes. I told him about not receiving the sheets, he out me in hold and then a female came on..The female said she would refund the order. I told her if she didn't call me back to confirm I would contact the BBB! It's been six days and still no sheets delivered. Total scammers! We ordered sheets from a reputable company. *** Avoid this place!!!

I found the most beautiful bedding and ordered it. Quickly after i ordered it said the item shipped and gave me a tracking number. I have been checking the tracking number for over a week and a half and the Canada post website says we have no item associated with that tracking number. I’ve emailed the company twice with no response. I am super frustrated. Hoping this was not a scam and the company can pull their crap together and respond and deliver the product that i paid for. Terrible terrible experience.

Very well made, for a great price! Comes in nice bag but careful pulling it out as the bag rips easy.

Very high quality duvet! Extremely happy with my purchase and the service/delivery time

Excellent top notch customer service, The pillows were a great deal Impressed with every aspect Quality, courteous and Quick delivery

We have ordered from New Season a few times and have been very happy with all of our purchases!
Great quality and prices.

Bad, I never received my order.
Lost of time, big frustration trying to track my parcel which never arrived.
Nobody responded to my queries.
BAD, BAD, BAD - FRAUD!!!