comGateway Opiniões 327

TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The assistant always helpful to check all my packages, and go extra mile to resolve it if any issues occur.... 2 thumbs up!

A empresa respondeu

Classificada 5 em 5 estrelas

It was a great experience. I faced a little issue with some loss items during the shipping transfer and a staff from Comgateway name Nicole, walked me through the whole process on claims. She was very... Ver mais

Classificada 5 em 5 estrelas

I have been using the services of Comgateway for 15 years. When they had some issues a few years ago, I tried another company as an option. However, when Comgateway addressed these issues, I gave them... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have been their customer for more than 8 years. Kimberly and other customer services team members of comGateway have been very useful. It is not the first time I seek their assistances such as missi... Ver mais

Informações sobre a empresa

  1. Encaminhamento de frete

Escrito pela empresa

Shop from your favorite US online stores with your very own US address and ship your purchases worldwide with comGateway. Let our services provide you with the best online shopping and international shipping experience you'll ever have. From fast and reliable door-to-door shipping and shipment tracking to our OneBox package weight reduction service and excellent customer service, we offer our customers nothing but the best.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

327 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I have been a customer to conGateway…

I have been a customer to conGateway for a few years now and I still remain amazed at the professionalism and quick response time of the customer service staff, especially so during the current crisis we find our self=ves in.. A great group of people, always ready to assist. I do not have very many issues, but when I do, they are solved quickly and efficiently. Keep up the good work and stay safe and healthy.

Jose Aparicio
Hong Kong

16 de junho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Had already shipped 2 parcels ( made up…

Had already shipped 2 parcels ( made up of about 8 individual parcel ) to me In Singapore ! Made use of their onebox service and really managed to cut down on the overall shipping fee due to the lowered volumetric weight ! Very active in live chat where you'll get all your queries answered ! Had a parcel misdelivered and they stepped up their game and volunteered to call the courier for me as it is too expensive for me to make overseas call ! Their customer service is really great and they make people feel assured that no matter what issue , they'll resolve it for us ! Shipping fees are generally reasonable as they've many promotions and it is just really so much cheaper to shop from the US . they're also very polite and approachable in the live chat ! Would definitely only ship with CGW ! A total of about 10 - 12 parcels in 2 months speak great volume about their business ! For those who are skeptical , do not worry ! They're 5 stars in their business ! Fret not and use them as your number 1 forwarders !

4 de junho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Great service as always

Great! Been using their service for 2 years now. In fact, my first experience shipping from the US was with Comgateway too and since then, I never looked for any other forwarding company. Can you tell how much I trusted them? Hope there will be more promos for international shipping after this. I’m gonna stay loyal to you guys no doubt 👍🏻

17 de maio de 2020
Opinião espontânea
logótipo da comGateway

Resposta da comGateway

Wow, thank you Nur! We have an ongoing Midyear Rewards Promo until 15 June 2020. Make sure you are subscribed to our newsletter to receive news on US Online Stores discount and our periodic promotions. Cheers!

Classificada 5 em 5 estrelas

Needed an RMA package to be shipped…

Needed an RMA package to be shipped (original store didn't ship to my location) and used comGateway's service. They helped me clear up the shipment value declaration in no time (considering it is an RMA). Package arrived in perfect condition. Will definitely use the service again in the near future.

15 de maio de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

So far I can’t complain

So far I can’t complain. I have had really good services and my packages just arrive right to my doorstep on time and sometimes surprises me. I can’t ask for more. All is perfect

8 de maio de 2020
Opinião espontânea

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