I first purchased from Pragmasis after a recommendation from a friend, and I wasn't disappointed. Well designed and well made products with great customer service. When I bought a second motorbike I h... Ver mais
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Leia as opiniões dos outros
Purchased the roundlock, which is cited as fitting 16mm chains but only has a 15mm throat, apparently the Pragmasis 16mm chain is only 15mm across the links. Discussed over email with the post sale... Ver mais
Excellent company. Amazing products. See many YouTube videos from them and independent casters demonstrating how tough these chains and locks are. Not cheap, but worth it to secure your precious bike.... Ver mais
A empresa respondeu
If only more companies could be like this one! Superb customer service, quick answers to emails with detailed and helpful info. Ordered products were dispatched super quick and arrived by courier with... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de equipamento de segurança
- Loja de acessórios para bicicletas
- Fornecedor de cadeados
- Loja de acessórios e equipamento para motos
- Fornecedor de sistemas de segurança
Sobre SecurityForBikes - Pragmasis Limited
Escrito pela empresa
Pragmasis is a UK-based family-owned company that was established in 2003 after an attempted theft of our own motorcycles. That spurred us on to design and manufacture the highly-rated Torc ground anchor, the Protector range of security chains, the Shed Shackle, the Anti-Pinch Pin and more innovative and practical security products.
We are an ethical engineering company dedicated to the manufacture of high quality security products for motorcycles, bicycles, sheds and many other applications. Our products have achieved the highest independent certifications and have won many awards.
Quality, reliability and customer service are what drives us, with attention to detail setting us apart from others. We have always manufactured to strict specifications so we can sleep at night, confident that we are producing top-quality products.
We have a wide range of products and explain pros and cons honestly and clearly to help customers make the best selection for their individual circumstances.
We take customer service extremely seriously and always try to go 'the extra mile' to help whenever we can, happily giving advice on product selection and usage.
Just as we respect our customers, we also respect the environment and have been active in the field of wildlife conservation over many years. The company has sponsored our Alvecote Wood ancient woodland conservation project since 2007 and has provided funding and support for several other environmental and conservation initiatives.
We continue to be passionate about what we do to help people keep their property safe and to help the planet.
We are an ethical engineering company dedicated to the manufacture of high quality security products for motorcycles, bicycles, sheds and many other applications. Our products have achieved the highest independent certifications and have won many awards.
Quality, reliability and customer service are what drives us, with attention to detail setting us apart from others. We have always manufactured to strict specifications so we can sleep at night, confident that we are producing top-quality products.
We have a wide range of products and explain pros and cons honestly and clearly to help customers make the best selection for their individual circumstances.
We take customer service extremely seriously and always try to go 'the extra mile' to help whenever we can, happily giving advice on product selection and usage.
Just as we respect our customers, we also respect the environment and have been active in the field of wildlife conservation over many years. The company has sponsored our Alvecote Wood ancient woodland conservation project since 2007 and has provided funding and support for several other environmental and conservation initiatives.
We continue to be passionate about what we do to help people keep their property safe and to help the planet.
Informações de contacto
Units 6-7 Mercian Park, Tamworth, B77 4DP, Tamworth, Reino Unido
- 01827286267
- info@pragmasis.com
- securityforbikes.com
4,9
Excelente
617 opiniões
Sem histórico recente de solicitação de opiniões
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Bought a "shed-shackle" as the only…
Bought a "shed-shackle" as the only sold secure solution for my wooden shed, and with limited options of where to store my mountain bike. Product is thoughtfully designed and seems very solid. Really impressed that it came with a suitable drill bit for installation and all the required hardware. Delivery was quick and David replied to my questions quickly and accurately. Couldn't be better really.
9 de abril de 2024
Resposta da SecurityForBikes - Pragmasis Limited
Hello Jamie, and we really appreciate your rating and review of our Customer Service together with our Shed Shackle. We are delighted that we could supply you with a Sold Secure solution to the issue of your e-bike security and hopefully increase your peace of mind! We are very pleased that you liked the inclusion of the fitting kit and that David, together with DPD, meant that you got the right product in a timely manner! Thank you very much for your feedback! Rosie
Fast delivery and easy to fit
8 de abril de 2024
Resposta da SecurityForBikes - Pragmasis Limited
Hello Nigel, thank you for posting your positive feedback about our customer service. We are pleased that the delivery was speedy and that you found the shed shackle easy to fit!
We hope the product increases your peace of mind! Rosie
Excellent product and brilliant service
All queries answered. Very quick service. At all stages we were kept informed. Couldn't be better. Excellent product.
8 de abril de 2024
Resposta da SecurityForBikes - Pragmasis Limited
Hello Phil, and thank you for posting your rating and review of our customer service on Trustpilot. As a family run business, we are delighted that you were so happy with everything that we did from pre-order to post delivery. Thanks for the comment about the product too! Rosie
Resposta da SecurityForBikes - Pragmasis Limited
Hello Colin - thank you for sharing your rating and review of our customer service, which we take very seriously - always putting the customer first!! Thanks again, Rosie
Resposta da SecurityForBikes - Pragmasis Limited
Hello Colin and thank you for your rating and comment about our product and delivery! We are delighted that you are so happy! Rosie
Their products are top class and…
Their products are top class and service is excellent I have already purchased from them in the past.
2 de abril de 2024
Resposta da SecurityForBikes - Pragmasis Limited
Hello John, Thank you for your very positive feedback about our products and customer service. We are always delighted to help customers from pre-order to post delivery - and our team member, David, is renowned for his sage and accurate advice!! Thanks again, Rosie
Good quality products and service
Good quality products, rapid delivery and excellent advice and service. Nice people to do business with.
2 de abril de 2024
Resposta da SecurityForBikes - Pragmasis Limited
Hello Stewart, and we are delighted that you are so pleased with both our products and our customer service. As a family run business, we really do our utmost to put the customer first, and we thank you for sharing your thoughts! Rosie
Shed security
Received my order and found a padlock missing. Emailed and received a prompt reply and the missing padlock was sent the next day. Very good service and very good products (shed shackle, HS1 hasp and padlock). Very clear instructions for installation of all items. Will definitely use them again.
15 de março de 2024
Resposta da SecurityForBikes - Pragmasis Limited
Hello Sharon, and we hugely appreciate your rating and review of our various shed security products. Apologies that the padlock was initially missing, but glad that this situation was very quickly resolved. We are heartened to read that you liked the instructions - something into which, we put a lot of thought! Thanks again, Rosie
Resposta da SecurityForBikes - Pragmasis Limited
Hello Julia, Thank you for submitting your rating and review of our customer service and product. We take the quality of both extremely seriously, and positive feedback is always very welcome! Rosie
Excellent product and service
Excellent product and excellent service, along with a good price you can’t ask for more.
27 de março de 2024
Resposta da SecurityForBikes - Pragmasis Limited
Hello Chris, your rating and review says it all!! Thank you for sharing this and we are delighted that you are so happy with the product and service you received from Pragmasis! Rosie
Great service
Great service, arrived quickly and the quality of the materials are top notch.
Very happy
27 de março de 2024
Resposta da SecurityForBikes - Pragmasis Limited
Hello Ewan, Thank you for your rating and comment about our Customer Service and our products. We are delighted that you are so pleased with both the product quality and your ordering experience! Happy Biking! Rosie
I first called up for some advice about…
I first called up for some advice about the product, and David was incredibly helpful and patient.. I then ordered online but then changed my order and was kept fully up to date, and even though I changed my order it was dispatched same day and I received it the next day..
I couldn’t have asked for anymore.
27 de março de 2024
Resposta da SecurityForBikes - Pragmasis Limited
Hello Matthew, we greatly appreciated reading your review of our Customer Service. David is extremely knowledgeable and experienced in all things 'bike security', and is always does his utmost to fulfil orders quickly and efficiently! Thank you for your comments! Rosie
Resposta da SecurityForBikes - Pragmasis Limited
Hello Carlos, Thank you very much for your rating and comment about our Customer Service and Product quality. As a family run business, we do our best on all counts, to deliver a high quality experience! Thanks again, Rosie
Resposta da SecurityForBikes - Pragmasis Limited
Hello Mateusz, Thank you for posting your rating and review of our products and Customer Service. We are delighted you are pleased with both! Rosie
Good advice over the phone
Good advice over the phone, and wuick despatch and delivery, thanks!
26 de março de 2024
Resposta da SecurityForBikes - Pragmasis Limited
Hello Derek, thankyou for your feedback about our customer service We are a family run business, and we do our utmost to help customers from pre-order to post delivery! Thanks again, Rosie
Very helpful and quick delivery.
26 de março de 2024
Resposta da SecurityForBikes - Pragmasis Limited
Hello Dave. thank you for sharing your rating and comment about our Customer Service. We are delighted that you are so happy! Thanks again, Rosie
I bought 25mm and 1000 square lock
I bought 25mm and 1000 square lock, no one even bother to get close to my bike, it's heavyweight but it gets the job done, cheers
25 de março de 2024
Resposta da SecurityForBikes - Pragmasis Limited
Hello Yasin, Thank you for the rating and review of our 25 mm Protector Chain and Lock. This is the heaviest weight chain that we do, and it offers a high level of deterrence. We are are pleased that you are so happy with it! You can focus on enjoying your bike, rather than worrying about it! Thanks again, Rosie
Protector 16mm chain
Great product, quality of finish excellent.
Communication very clear.
Delivery in good time, communication from dpd also clear.
I liked that the packaging was minimum.
very pleased
25 de março de 2024
Resposta da SecurityForBikes - Pragmasis Limited
Hello Christopher, we were delighted to read your very positive feedback about our Protector 16 mm Chain. We take the quality of both our products and customer service very seriously and yes, we are very environmentally aware - also being involved in running Alvecote Woods - a local ancient Woodland! Thank you very much! Rosie
Flawless experience
My queries about the products I was looking at were answered quickly, and the person I spoke to was happy to delay despatch of my items (at my request) to arrive on a specific day. Excellent customer service.
14 de março de 2024
Resposta da SecurityForBikes - Pragmasis Limited
Hello Niall, Thank you for your feedback and rating about our customer service. As a family run business, we take this very seriously, and David's knowledge and capability are just amazing! Thank you once again, Rosie
Esperienza ottima nonostante le…
Esperienza ottima nonostante le difficoltà di acquistare extra eu. David mi ha informato costantemente delle evoluzioni e in una settimana ho ricevuto tutto. Complimenti
14 de março de 2024
Resposta da SecurityForBikes - Pragmasis Limited
Buon Giorno, Alessandro e siamo molto felici di leggere la vostra recensione! Per noi, cliente soddisfatto e molto importante! Mille grazie ancora! Rosie PS Grazie per l'opportunita di praticare il mio italiano - che sto imparando con Duolingo! Rosie
In English: Hello Alessandro and we are very happy to read your review. For us, client satisfaction is very important. Many thanks again! Rosie
PS thank you for the opportunity to practice my italian - which I am learning with Duolingo! Rosie
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