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Selfony Opiniões 

18
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TrustScore: 2.5 em 5

2,5

Centro Educacional
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Informações sobre a empresa

  1. Centro Educacional

Escrito pela empresa

Selfony is a self-discovery and personal growth app that helps people build better habits and achieve meaningful goals through bite-sized courses, personalized assessments, guided reflections, and daily action plans. Our mission is to make personal growth simple, practical, and achievable through small, consistent steps.

Informações de contacto

2,5

Mau

TrustScore: 2.5 em 5

18 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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2,5

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(18)

18 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

ARNAQUE.

ARNAQUE.
Application jamais installée sur quelque appareil que ce soit (produits Apple ou Android), un email de remerciement pour avoir répondu à une questionnaire (mais lequel ??) et puis des prélèvements mensuels de 49,99€ qui se mettent en place… mais pourquoi ? On ne sait pas (puisqu’on n’a rien installé).
Donc obligé de porter plainte en ligne pour fraude et faire opposition sur la carte bancaire en espérant être remboursé des montants indûs.
P.I. la société impliquée (SwayaTech Ltd - qui édite le site web et l’application iOS) est basée à Chypre (ça veut tout dire…) tandis que les prélèvements bancaires sont identifiés aux États-Unis (à Fort Lauderdale, en Floride) !!

7 de outubro de 2026
Opinião espontânea
logótipo da Selfony

Resposta da Selfony

Bonjour,

Nous sommes désolés pour cette situation.

Nous prenons ce type de retour très au sérieux. Afin que nous puissions identifier rapidement votre compte, examiner l'origine de ces prélèvements et résoudre ce problème dans les plus brefs délais, nous vous invitons à contacter directement notre équipe de support client à l'adresse suivante : support@selfony.com.

Nos équipes se tiennent à votre entière disposition pour faire toute la lumière sur cette situation et trouver une solution adaptée.

Classificada 1 em 5 estrelas

0 Sterne! Finger weg

Ich habe zunächst einen günstigen Betrag bezahlt und plötzlich wurden 49,99 € für eine automatische Verlängerung über PayPal abgebucht. Danach begann für mich ein unglaubliches Hin und Her.
Statt einer vernünftigen Lösung wurde immer wieder auf Bedingungen und automatische Verlängerungen verwiesen. Besonders absurd: Mir wurde schriftlich eine vollständige Rückerstattung der 49,99 € angeboten – aber nur, wenn ich zuerst meinen PayPal-Fall schließe. Ich sollte also meinen Schutz bei PayPal aufgeben und darauf vertrauen, dass anschließend tatsächlich erstattet wird.
Als ich das nicht machte, änderte sich die Situation plötzlich und die Erstattung wurde nicht mehr durchgeführt.
Für mich ist dieses Geschäftsmodell maximal intransparent und kundenunfreundlich. Erst ein günstiger Einstieg, dann eine teure automatische Verlängerung und anschließend ein Kampf um das bereits abgebuchte Geld.
Wer hier etwas abschließt, sollte jedes Wort der Bedingungen lesen, Screenshots machen und seine PayPal-Abbuchungen genau kontrollieren.

20 de agosto de 2026
Opinião espontânea
logótipo da Selfony

Resposta da Selfony

Hallo Ivana,

vielen Dank für Ihr Feedback. Es tut uns leid, dass der Ablauf für Sie zu Frustration geführt hat.

Wir möchten versichern, dass es nie unsere Absicht war, Verwirrung zu stiften. Informationen zum flexiblen Abonnementsystem und den Verlängerungsbedingungen werden vor dem Kauf transparent auf unserer Bestellseite angezeigt.

Unser Hinweis auf eine direkte Erstattung soll Kunden in der Regel eine unkomplizierte Lösung bieten, da interne Bearbeitungen innerhalb weniger Werktage abgeschlossen sind, während formelle Streitfälle bei Zahlungsanbietern oft deutlich mehr Zeit in Anspruch nehmen. Da in Ihrem Fall das offizielle Käuferschutzverfahren bei PayPal eröffnet wurde, wurde die Angelegenheit nach den Vorgaben der Plattform dort geprüft und abgeschlossen.

Wir bedauern sehr, dass hierbei ein falscher Eindruck entstanden ist. Ihr Abonnement ist selbstverständlich dauerhaft gekündigt, und es werden keine weiteren Abbuchungen vorgenommen.

Classificada 1 em 5 estrelas

Sorry but I've just seen the latest app…

Sorry but I've just seen the latest app add on Instragram and I think it is absolutely awful, portraying mums as the ones that always yell and that they can't cope and guilting them into this app. Don't listen, most mum's do a wonderful job, and its trying to capitaliseon on those who may be in a very vulnerablestate. Shame on you Selfony

2 de outubro de 2026
Opinião espontânea
logótipo da Selfony

Resposta da Selfony

Hello! Thank you for your review and for sharing your thoughts — it really is important to us.
We’re sorry to hear that the ad came across this way. We have a lot of respect for mothers and the challenges that come with parenthood, and making anyone feel guilty was never our intention.
What we wanted to highlight through this creative was the pressure and often unrealistic expectations that can surround modern motherhood. The idea was to challenge those expectations, not to reinforce the stereotype that mothers are unable to cope.
We really appreciate you sharing this perspective. It helps us think more carefully about how our messaging can be perceived, beyond what we intended to communicate.
Thank you for taking the time to share your concerns.

Classificada 1 em 5 estrelas

Fregatura di soldi

Attenzione!!! È una fregatura e nient altro , non darei nemmeno una stella!

24 de setembro de 2026
Opinião espontânea
logótipo da Selfony

Resposta da Selfony

Gentile utente,

La ringraziamo per aver condiviso la sua recensione. Siamo davvero dispiaciuti di apprendere della sua insoddisfazione e vorremmo avere l'opportunità di fare chiarezza sulla situazione.

Dai nostri sistemi non risulta alcuna precedente comunicazione o richiesta a suo nome. Le chiediamo gentilmente di contattare il nostro team di supporto all'indirizzo support@selfony.com fornendo i dettagli del suo account. Saremo lieti di esaminare il suo caso, rispondere a tutte le sue domande e trovare una soluzione adeguata nel minor tempo possibile.

Classificada 1 em 5 estrelas

Inappropriate auto-renewal practices

Can confirm, as others have said, that the app suddenly charges a hefty amount with no warning. They are saying in the comments that they give details when you initially sign up but your account details has no information on the subscription cost whatsoever. I have used a similar app to this before and it had the cost details. There are requirements for businesses to be transparent. I will be going through my bank immediately to sort this.

19 de setembro de 2026
Opinião espontânea
logótipo da Selfony

Resposta da Selfony

Hello! Thank you for sharing your feedback. We are so sorry to hear that you've encountered difficulties with unexpected renewal charges. Our service operates on the principle of an introductory period that automatically renews to a standard subscription rate unless canceled beforehand, which is outlined during registration. We would love to help you sort this out right away, so please reach out to us at support@selfony.com and provide your account email. Our support team will be more than happy to assist you individually and get this resolved for you!

Classificada 1 em 5 estrelas

Arnaque

Bonjour,
Ce site est une vraie arnaque. Il n’a jamais mentionné un abonnement mensuel et il me débite maintenant tous les mois. J’ai envoyé plusieurs mails au support pour résilier. Jamais de réponse. Impossible de résilier sur l’app ou le site. Et j’attends d’être remboursé des débits mensuels au minimum.
Scandaleux !

17 de julho de 2026
Opinião espontânea
logótipo da Selfony

Resposta da Selfony

Bonjour LEO,

Merci d'avoir partagé votre avis. Nous sommes sincèrement désolés d'apprendre votre mécontentement et la frustration causée par ces prélèvements.

Nous avons cherché votre dossier, mais nous ne parvenons pas à localiser un compte associé aux détails de votre avis. Notre service fonctionne sur la base d'un abonnement avec reconduction automatique. Toutes les conditions, y compris les modalités de renouvellement, sont indiquées sur la page de paiement avant la validation de la commande, et un e-mail de confirmation est envoyé lors de l'inscription.

Nous souhaitons faire la lumière sur cette situation et vous aider sans attendre. Veuillez nous contacter directement à support@selfony.com en nous fournissant l'adresse e-mail associée à votre compte ou vos informations de paiement. Notre équipe pourra ainsi retrouver votre compte, procéder à la résiliation immédiate et examiner votre dossier individuellement.

Classificada 4 em 5 estrelas

Beaucoup

Je ne comprends pas l’anglais

4 de setembro de 2026
Opinião espontânea
logótipo da Selfony

Resposta da Selfony

Bonjour Valérie!

Nous sommes désolés pour cette gêne. Sachez que vous pouvez facilement changer la langue de l'application directement dans les paramètres de votre compte (Menu > Paramètres / Settings > Langue / Language).

Si vous rencontrez la moindre difficulté pour effectuer cette modification ou si vous avez besoin d'aide pour naviguer sur la plateforme, n'hésitez pas à contacter directement notre équipe à support@selfony.com. Nous serons ravis de vous guider et de vous répondre en français !

Classificada 4 em 5 estrelas

utile

utile, fa riflettere anche su aspetti della genitorialita’ su cui ci si sofferma solo superficialmente nel vivere quotidiano

30 de agosto de 2026
Opinião espontânea
logótipo da Selfony

Resposta da Selfony

Ciao Melissa!

Grazie di cuore per l'ottima valutazione e per aver dedicato del tempo a condividere la tua esperienza! Siamo felicissimi di sapere che il corso ti sia stato utile e ti abbia offerto spunti di riflessione su aspetti della genitorialità a cui spesso si dà poca attenzione nella routine quotidiana.

Ti auguriamo un percorso piacevole, ispirante e ricco di soddisfazioni con Selfony!

Classificada 1 em 5 estrelas

Pure scam

Pure scam - charged my card multiple times and a hefty amount without even signing into this. Never try to subscribe

30 de agosto de 2026
Opinião espontânea
logótipo da Selfony

Resposta da Selfony

Hello Kund!

Thank you for sharing your feedback. We are sincerely sorry to hear about your experience and understand your concern regarding these charges.

We were unable to locate an account associated with your review details to review this for you directly. Our service operates on a subscription model where charges only occur following a registration and payment setup process, with full plan details provided prior to checkout.

We want to help you investigate this immediately. Please contact us directly at support@selfony.com with your payment details so our team can help locate the account, stop any further transactions, and resolve this for you right away.

Classificada 5 em 5 estrelas

Ich habe eine sehr gute Erfahrung mit…

Ich habe eine sehr gute Erfahrung mit dem Support team gemacht, sehr schnelle Rückmeldung zu meinem Anliegen und ne rasche Problemlösung
Besten Dank 👍🏻

22 de agosto de 2026
Opinião espontânea
logótipo da Selfony

Resposta da Selfony

Hallo Avin!

Vielen Dank für Ihre tolle Bewertung und das positive Feedback! Es freut uns sehr zu hören, dass Sie so gute Erfahrungen mit unserem Support-Team gemacht haben und wir Ihr Anliegen schnell und problemlos lösen konnten.

Unser Team gibt täglich sein Bestes für einen hervorragenden Service – Ihre Rückmeldung ist dafür ein großartiges Lob! Wir wünschen Ihnen weiterhin viel Freude bei der Nutzung von Selfony!

Classificada 5 em 5 estrelas

I’ve had the app for 3 weeks now & love…

I’ve had the app for 3 weeks now & love it. It has so much more than I realised & everything I’ve done on it so far has been really useful. There is so much that I’ve still not had time to explore as well

22 de agosto de 2026
Opinião espontânea
logótipo da Selfony

Resposta da Selfony

Hello A Reilly!

Thank you so much for taking the time to share your feedback! We are delighted to hear that you are loving the app and finding the content so useful after your first three weeks.

Feedback like yours makes all our hard work worthwhile. Have fun exploring everything else we have to offer, and we hope you keep enjoying your time with Selfony!

Classificada 1 em 5 estrelas

Pure garbage and fraudulent website, scammers

Pure garbage and fraudulent website. Beware of these scammers. And I agree with all these reviews saying they were cheated and charged hefty amounts without any information. Wish i could give them negative stars. Don’t give any details to them otherwise you will get scammed. Another pathetic thing is that they haven’t provided any subscription cancellation option in account and they have created an extra hurdle for you to email them to request cancel subscription. Shame on you scammers for grabbing money from innocent people in such ways

20 de agosto de 2026
Opinião espontânea
logótipo da Selfony

Resposta da Selfony

Hello Asad,

We are very sorry to hear about your negative experience, as fair and transparent service is our top priority.

To clarify our process, all subscription terms and renewal pricing are displayed prior to purchase. To cancel, users can easily initiate a request directly through the app settings or email us directly at support@selfony.com — our team promptly processes every cancellation request we receive.

Unfortunately, we couldn’t find an email request under your name in our records. We would truly like to help resolve this matter directly, so please reach out to us at support@selfony.com with your account email or transaction details so we can assist you right away.

Classificada 1 em 5 estrelas

Disappointing experience

Disappointing experience. I was charged for an automatic renewal that I didn’t intend to even sign up to. Customer services declined my refund request and were not particularly helpful. I eventually had to go through my bank to get the payment refunded.

Unfortunately, based on my experience, I wouldn’t use or recommend this site

20 de agosto de 2026
Opinião espontânea
logótipo da Selfony

Resposta da Selfony

Hello!

Thank you for sharing your feedback. We are sincerely sorry to hear that your experience with our automatic renewal and customer service fell short of your expectations.

Our service functions on an auto-renewable subscription model, with the terms outlined on the checkout page prior to purchase. While our policy specifies conditions for plan renewals, we regret that our support interaction left you feeling unassisted during this process.

We want to make sure your account status is fully resolved. Please contact us directly at support@selfony.com with your account details so our support team can assist you individually and verify everything on our end.

Classificada 5 em 5 estrelas

Great app!

Great app!! Just started using it

18 de agosto de 2026
Opinião espontânea
logótipo da Selfony

Resposta da Selfony

Hello Rhea! Thank you so much for the high rating and for taking the time to share your feedback!

We are thrilled to hear that you are enjoying the app and having such a great start to your journey with us. Knowing that our platform makes a positive impression truly motivates our entire team.

Wishing you an insightful, pleasant, and rewarding experience with Selfony!

Classificada 4 em 5 estrelas

I have just joined today and feeling…

I have just joined today and feeling better

16 de agosto de 2026
Opinião espontânea
logótipo da Selfony

Resposta da Selfony

Hello Shumaila!

Thank you so much for the high rating and for taking the time to share your review! We are thrilled to hear that you are already feeling better on your very first day with us. Knowing that our platform can make a positive difference so quickly truly motivates our team.

Wishing you a pleasant, inspiring, and rewarding experience with Selfony!

Classificada 1 em 5 estrelas

I subscribed to Selfony through their…

I subscribed to Selfony through their website, and I now feel that this was a mistake. I wish I had subscribed through the iPhone App Store instead, where managing or cancelling a subscription would have been much more straightforward.

I am currently trying to cancel my website subscription, but there is no direct cancellation option available in my account. Instead, I am required to send an email to request cancellation. I have already sent multiple emails, but I have not received any response so far.

This has been very frustrating and has left me feeling misled about how easy it would be to manage the subscription. I do not think customers should have to repeatedly contact support just to stop an automatic renewal.

At this point, I am unsure whether I should continue waiting for a response or take steps with my bank/card provider to prevent another charge. I would appreciate an urgent response confirming that my subscription has been cancelled and that no further payments will be taken.

9 de agosto de 2026
Opinião espontânea
logótipo da Selfony

Resposta da Selfony

Hello Vinodhini!

Thank you for sharing your feedback. We are truly sorry to hear about the difficulties you've experienced while trying to cancel your subscription and that this process has been frustrating for you.

Subscriptions created directly via our website are managed differently than those through the App Store, but canceling should always be a smooth and reliable process.

Please rest assured that our support team typically responds to all inquiries within 24 hours. We kindly ask you to double-check that your previous emails were sent to the correct address: support@selfony.com (and to briefly check your spam folder just in case).

If you haven't received a confirmation yet, please reach out directly to support@selfony.com with the email address linked to your account. Our team will prioritize your request immediately, confirm your cancellation, and ensure no further charges are made.

Classificada 1 em 5 estrelas

Nicht empfehlenswert

Nicht empfehlenswert – verstecktes Abonnement und unerwartete Abbuchung

Ich habe online ein Angebot für einen vergünstigten Monat gekauft. Dabei war mir nicht bewusst, dass daraus ein kostenpflichtiges, automatisch verlängerndes Abonnement entstehen sollte. Nach Ablauf des Monats wurden mir plötzlich 49,99€ für einen weiteren Monat abgebucht.

Eine klare Zustimmung meinerseits zu diesem Abonnement habe ich nicht gegeben und auch keine eindeutige Bestätigung über den Abschluss eines solchen Abos erhalten. Auf meine Beschwerde wurde zwar geantwortet, aber mein eigentliches Anliegen – dass ich diesem Abo nicht bewusst zugestimmt habe – wurde nicht wirklich beantwortet.

Aus meiner Sicht ist die Darstellung des Angebots nicht transparent und kann Kunden leicht in eine unerwünschte Abonnementfalle führen. Ich hoffe, dass solche Praktiken überprüft werden und Kunden besser geschützt werden.

Ich kann Selfony aufgrund meiner Erfahrung nicht weiterempfehlen.

6 de agosto de 2026
Opinião espontânea
logótipo da Selfony

Resposta da Selfony

Hallo Samra!

Vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen. Es tut uns aufrichtig leid, dass es hinsichtlich der Verlängerung Ihres Zugangs zu Unklarheiten kam und Sie sich von unserer bisherigen Rückmeldung nicht ausreichend unterstützt gefühlt haben.

Grundsätzlich verlängert sich unser Dienst nach dem anfänglichen Aktionsmonat automatisch. Sämtliche Konditionen dazu sind auf der Bestellseite vor dem Kauf aufgeführt. Wir verstehen jedoch vollkommen Ihre Enttäuschung, wenn dieser Hinweis nicht klar wahrgenommen wurde oder die nachfolgende Kommunikation nicht zufriedenstellend war.

Wir möchten Ihr Anliegen sehr gerne noch einmal persönlich prüfen und gemeinsam eine Lösung finden. Bitte schreiben Sie uns dazu eine kurze Nachricht an support@selfony.com mit der E-Mail-Adresse Ihres Kontos. Unser Team wird sich Ihren Fall umgehend individuell ansehen.

Classificada 1 em 5 estrelas

Fraudulently took money

Took money for a subscription I never agreed to. I purchased a deal online for a month for a reduced price. Have just been charged £38 for an extra month which I never agreed to.
Obviously hidden subscription somewhere as no email evidence of subscription sent.
Will be disputing with the bank as fraudulent.
DO NOT PURCHASE ANYTHING FROM THESE SCAMMERS.

3 de agosto de 2026
Opinião espontânea
logótipo da Selfony

Resposta da Selfony

Hello Stephanie!

Thank you for sharing your feedback. We are sincerely sorry to hear that you've encountered difficulties with unexpected charges and that your experience did not meet your expectations.

Our service operates on an auto-renewable subscription basis, and the terms are provided on the payment page prior to purchase, with confirmation details sent via email upon signup. However, we understand how frustrating this situation is if these details were missed or if you didn't receive your confirmation.

We want to help you sort this out as quickly as possible. Please contact us directly at support@selfony.com and provide your account email along with the details of this charge. Our support team will be glad to review your account details and assist you with this issue.

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Leia mais sobre como processamos as opiniões na Trustpilot.

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