buybackshark Opiniões 3097

Fast payment. No problems.

Awesome experience

Would trust again to sell other products. Fast payout and good communication.

Dope - would rather sell to a small Co. than one partnering with Apple

Very easy to deal with and some of the best prices.

By far the best site to sell tech on. Best Offers and fast payment.

Excellent
Pleasure to do business with

Long review, but not a rant. Bad customer service. This may fall on deaf ears, perhaps it was an anomaly, but I had a terrible experience. Initially dropped my phone off and the part was out of stock, no biggie, it happens. Dropped my phone off again a month later on a Thursday and was promoted it would be ready at 1pm on Friday. Went to retrieve phone at 445pm and was told it was still being repaired. Tried again at 930pm with the same message. I called the number on the screen and was told they're closed, call back between 9am-6pm. Called on Saturday, I'm now out of town for the weekend, after 9am and was told they're only open M-F 9-6. Mind you, I have received no emails or other correspondence, even checked spam just in case. Tried on Sunday to pickup at no avail. Called on Monday and was told my phone was picked up on Friday. After investigation we found that the phone was ready on Friday, but the kiosk malfunctioned. I asked why they didn't tell me it was ready. They said, "we emailed you." I said I didn't get an email to which they basically called me a liar and that they did email me and that I shouldn't have waited a month to turn my phone in for repair and that I should've called the 24 hour number. I asked how was I supposed to do that without my phone and if I'm not at the kiosk. They replied that it was ready and asked if there was anything else they could help with. I'm just disappointed in the communication and lack of resolve. I'm hard on phones and repair often, but I will not repair with them again. I truly hope everyone else has a better experience.

Great to deal with, Everything went as promised,

Great service, fast payout.

Excellent to work with! Payment same day as package arrives! Thank you!!!!

Always fast payouts I’ve sold many devices

Payout was better than expected and received money very quickly. Overall very easy process!

Awesome buy-back business! Very honest and easy-to-use!

I sent in an older Imac that stated it qualify for $200. They stated it was labeled wrong and never sent it back to me nor gave me any money for it. I would not advise using SellShark. Use another company.

Very misleading. Make sure you know how to check the staus of your battery before sending in. My macbook was in perfect condition except the battery which noted "replace soon." It met every condition for the normal category except that one, yet when I emailed about it, they told me that it was considered "damaged." The criteria they listed for the "damaged" category are: Damaged LCD or software issues; Jammed, missing or malfunctioning buttons; Device has been wet but is still functional; Heavy corner damages due to drops; Physical damage in multiple locations on the device; Device powers on but does not boot up properly; Screen peeling or delamination.

NONE of those describe my computer, yet this company still would have labeled it damaged and tried to undersell me by hundreds. Just my opinion, but I would consider this a scam.

My iPhone dropped and the screen shattered. While doing some checking on Google, FoxPaw showed up in my search as being the closest to me. I took the plunge! I ordered online, paid online and drove to the nearest Schnucks looking for the kiosk (not sure if there was human interaction) and it was right inside the door. I was a tad nervous when I starting working on the machine to turn my phone in as there was NO human to help. I entered my order number and email. The "drop box" opened telling me to remove any case I had and place it in. I did and left worrying the entire time. I dropped it in the kiosk before noon, had email notifications telling me where they were in the process and at 3:30 pm, they were done. FANTASTIC job!!! Easy process, updates given each step of the way and my phone had a new screen. Highly recommend to anyone that needs this service. I am quite impressed by it all. Thank you, FoxPaw for doing such a FABULOUS job with FABULOUS service!