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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’ve bought a few guitars from SUYG and visited the store a couple of times. It’s a quite a long drive (4 hour round trip) but always worth it! The staff are absolutely wonderful, friendly, chatt... Ver mais

Classificada 5 em 5 estrelas

Gem of a business selling an eclectic selection of well set up, higher end instruments, amps and pedals. Very friendly and knowledable team, on site technicians, no pressure, no fuss and with a... Ver mais

Classificada 5 em 5 estrelas

Really enjoyed my visit. I was able to play the guitars I was interested in in a relaxed environment. Staff were helpful and allowed me to make my choice in peace. Great range of instruments to cho... Ver mais

Classificada 5 em 5 estrelas

Offered slightly less than other online stores, but added bonus of picking up guitar and taking on the liability that goes with courier services... Rest went smoothly and once they had received m... Ver mais

Informações sobre a empresa

  1. Loja de instrumentos musicais

Escrito pela empresa

We are a guitar buying service that offers you a fair price for your guitar, amp and pedal. If you accept our offer we will send you packaging and pay for all postage costs. We aim to pay the same day we receive the guitar.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

729 opiniões

5 estrelas
4 estrelas
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1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I cannot speak highly enough of SUYG

I cannot speak highly enough of SUYG. Their process is simple and reliable (they even paid out on a guitar that Parcelforce lost), their prices are fair, their service is excellent and their staff are responsive, friendly and helpful. Recommended without reservation.

16 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Epiphone Les Paul 300 (MIK 1999)

I'm delighted with the service from sellusyourguitar.
Given the price point of my purchase, I was really not expecting a 26 year old budget Les Paul play and function so well. The set up by their luthier is fantastic. Intonated perfectly after a tune up. No buzz and no crackly electrics. saved me ££'s on a set up.

Thanks you absolute beauties!

13 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Another very satisfied customer.

My son wanted a 7 string for his birthday and we went to Sellyourguitar. The staff were friendly and helpful, setting up an amp and allowing us to try basic to fairly expensive used guitars - some with wear, others immaculate. In the end we found the best combination of playability, sound, appearance and price. With only a gentle bit of haggling we were given a useful discount. The best thing about today was the low pressure sales where we were left to explore different guitars at our own rate. Highly recommended.

10 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely great

Absolutely great. They explained everything to me super clear. Top bunch of guys. My bass sold super quick and got so much more money for it than everywhere. Highly recommend. Also their shop is amazing. Would 100% return if in the market for some new kit. Can't recommend them enough. Proper above and beyond service. Cheers lads.

3 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Ibanez Jem 505

Just a quick review to say thanks for the whole process of buying this Jem. I've been looking for a black 505 for a while and I only ever see white ones come up. Having found this on eBay and made an offer, it was very courteous of SUYG to point me to buying direct from their website to get a better price. The guitar was well packed, detuned for shipping and arrived in a day. Awesome service.

30 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent experience at…

Excellent experience at sellusyiurguitar.
Aleks and the rest of the staff couldn’t have been more informative, knowledgeable, professional or helpful. Gave me as much time as I needed to try out the guitars. Gave me a good price for my trade in. I went in looking for a new electro-acoustic and ended up leaving with two at a very reasonable price. Highly recommended.

15 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Tried to do a part exchange on a guitar…

Tried to do a part exchange on a guitar I was interested in. The trade in offer was good but they would only do it if I dropped the guitar off into their store. They didn't bother to find out where I lived...some 250 miles away. When I pointed this out they said they'd do their usual shipping arrangement but would charge me £55 for packaging and shipping!!! Mmm I don't think so. So moral is be wary if you want to do a PEX.

1 de maio de 2025
Opinião espontânea
logótipo da sellusyourguitar.co.uk

Resposta da sellusyourguitar.co.uk

Hi Steve,

Thank you for your feedback and I'm really sorry that we weren't able to meet your expectations on this occasion.

As stated on our website we are unable to offer our free collection service for instruments with a second hand value of £300 or lower. This was not a decision we took lightly, however due to the sharp rises in postage and packaging costs we have had no choice but to limited this service. Unfortunately the guitar you wished to exchange fell into this price bracket, and the guitar you wished to purchase was £145 excluding postage.

Therefore we made you an offer on the proviso that the exchange took place in our shop, as the additional courier fees would have made the trade unviable. When you pointed out that you were 250 miles we explained that unfortunately the courier service was not an option, and the final balance would need to be altered by £55 if you wished to use this service. While I fully appreciate that this figure may seem excessive, it is the true cost of offering the service once the total cost of our packaging, shipping the packaging to you, collecting your guitar to be delivered to us and finally shipping your new guitar to you is calculated.

It is worth adding that if you were able to arrange for your guitar to be shipped to us then we would only need to alter the outstanding balance by £15.

Please accept my apologies once again that our part exchange was not as clear as it could have been on the website, and for any disappointment caused as a result.

Kind regards,
Lewis

Classificada 5 em 5 estrelas

Couldn't ask for better service

Couldn't ask for better service from start to finish. I sold my guitar with SUYG on commission and their communication and transparency was perfect every step of the way. This was the most hassle free experience I've had when selling any musical instrument and I believe I received more money for my guitar than I if I had chosen to sell privately on Reverb or eBay.

25 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Honestly the best experience I’ve ever…

Honestly the best experience I’ve ever had with buying a guitar, I’ve purchased a lot of guitars in my time online and in stores and I must say this was so pleasant and easy!
I saw the LTD M-1000 I’ve wanted for sometime being sold on eBay through sell us your guitar, I contacted the store directly and spoke for a long time with Tom who was an absolute legend, he answered all my questions and was so helpful and kind!
Before I knew it, I’d bought the guitar and it was with me in a few days In perfect condition!
The stores guitar tech Aleks even set the guitar up in my preferred tuning of drop C#.
I cannot recommend these guys enough!
I’m not someone who usually writes reviews but this was truly deserving, wonderful staff!
10/10

23 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Superb Company

Superb service provided from start to finish. Very reasonable price offered for instrument, which included a packing set (box, tap, measuring tape etc). Payment is made directly into your bank account!

24 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I had been looking for a mandolinetto…

I had been looking for a mandolinetto for a while and spotted one on the sellusyourguitar website. The thought of buying a 120 year old instrument online was a bit daunting, but the combination of photos from every angle and a very thorough description convinced me to make an enquiry. After swapping a few emails a deal was struck, and the instrument was with me the next day. Great communication and great service.

16 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Traded a couple of guitars for lovely…

Traded a couple of guitars for lovely USA strat , they gave me a great trade in and are super helpful and friendly. All I can say is I found them a great set a chaps 👍👍👍👍👍👍. Be warned so many cases which are tempting to open 😂😂👍👍👍

14 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

What a great company this is!

What a great company this is! Great communications, super-fast delivery, securely packaged, and most importantly I received a guitar that was exactly as described! I can't recommend these guys enough! Thank you for everything Paul and Aleks!

25 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I purchased a used PRS Silver sky

I purchased a used PRS Silver sky . Excellent dealer to deal with , professional swift communication via emails and updated throughout ,guitar arrived as described well setup with new strings . Highly recommended

17 de fevereiro de 2025
Opinião espontânea

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