Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Informações sobre a empresa

  1. Empresa de software

Escrito pela empresa

Sendible is a social media management tool that helps agencies and companies boost their productivity on social media. Try it for free.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

13 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Great for small agency use

Sendible helps me schedule social media for multiple clients across multiple platforms. It's intuitive to use, comes with plenty of account space, and met all of my needs as a small agency consultant. I researched many other tools and Sendible was the best one for the price a few years ago. Haven't had any problems and I still use it to this day.

11 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Sendible software is My Marketing Tool Choice.

Sendible software has helped our businesss expand our SEO by ways of helping me post campaigns according to each business through scheduling. Also, because I can schedule weeks ahead, this allows me to have more free time toward operations.I have been using this product for about 3 years and it’s one of the best decisions we’ve made. I highly recommend this product for busy small business around the world.

10 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Easy & Efficient Way to Schedule Content

I've been using Sendible for over a year now, and I can confidently say it is the easiest and most efficient scheduling platform out there. I like how you can schedule on multiple platforms and still have customization that works for each platform. I also appreciate that it tells me when the photo size may not be ideal for a given platform.

9 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you!

Every time I have a question, I receive a great answer. Really appreciate the Sendible team, especially Ann!

22 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

They ruined my business and do not even care

I was on my honeymoon when they, without warning, billed me £250. No tolerance for refunds whatsoever. Cannot afford that at this time of year at all and I would have cancelled if I had known. Do not use their service. They’re not even that good. Utterly unethical and heartless company with a mediocre product at best. Please, please, please save yourself the trouble of working with them. They do not care about you and just want you to renew automatically for significantly hiked prices.

6 de outubro de 2025
Opinião espontânea
logótipo da Sendible

Resposta da Sendible

Hi Robert

We’re so sorry to hear you ran into trouble with your subscription renewal. We totally understand how frustrating billing issues can be, and we really appreciate you taking the time to share your feedback.

We’ve carefully reviewed your account and confirmed that your renewal was processed correctly, in accordance with your subscription terms, and that a renewal reminder notice was sent prior to your billing date.

That said, we apologise for any confusion that still occurred, and we appreciate you bringing this to our attention. We’re always working to improve our policies and how we communicate them, and your feedback is valuable to us.

If there’s anything else we can do to assist you further, please don’t hesitate to reach out to our support team directly.

Kind regards,
Nico
President at Sendible

Classificada 2 em 5 estrelas

Post Sales Support is the worst

Post Sales Support is the worst I've ever seen. Not only do they have 0 interest in lifting a finger to help you and solve your problem but they hide behind articles and legal policies. They bill you a day before your actual term date and have a 0 tolerance refund policy even if they're in the wrong.

14 de julho de 2025
Opinião espontânea
logótipo da Sendible

Resposta da Sendible

Hi Robert

Thank you for taking the time to share your feedback. We're truly sorry to hear about your frustration and understand how disappointing it can be when things don’t go as planned.

We’ve reviewed your communication with our team and understand you had concerns about your billing date. After a thorough review, we can confirm that your account was billed accurately and on the correct date according to your subscription terms.

That said, we're sorry for any confusion this may have caused. We understand how frustrating billing issues can be, and we appreciate you bringing this to our attention. We’re always working to improve our policies and how we communicate them, and your feedback is valuable to us.

If there’s anything else we can do to help clarify the situation or assist you further, please don’t hesitate to reach out to our support team directly.

Kind regards,
Nico
President at Sendible

Classificada 1 em 5 estrelas

Terrible Experience with Sendible Service

Terrible Experience with Sendible Service

I am writing to express my dissatisfaction with my recent experience while attempting to downgrade my subscription with Sendible.

Despite multiple attempts, I found the process to be deliberately difficult and confusing. The steps to downgrade were not clearly outlined, and the navigation was intentionally obfuscated, making it exceedingly frustrating to complete what should have been a straightforward task.

From their layout and accessible help articles, it is inferred that an increase in users and the ability to "send for approval" was only possible with an account upgrade; therein, it is reasonable to assume when downgrading a subscription these users and functionalities are removed. However, I was charged an additional fee and lost all functionalities when querying this as a ticket. There was no easily accessible help article to support me with this query, so I was informed I had to manually delete each user. On completion of this task, I was told that I had to go in and manually remove each user once deleted, upon which I was offered store credit. I'm just simply communicating my dissatisfaction with being offered credit for a service in which I had already spoken to their complaints team of being both unsatisfactory and too expensive.

As a consumer, I am entitled to clear, accessible options for managing my subscriptions under UK consumer law. Specifically, the Consumer Rights Act 2015 mandates that services should be provided with reasonable care and skill. Making it intentionally difficult for customers to change their subscription options violates this principle.

Furthermore, the offer of store credit as compensation for this inconvenience is unacceptable. According to UK consumer law, when a service does not meet the expected standards or obligations, customers are entitled to a more appropriate form of redress, including refunds or adjustments to the service provided. Sendible’s refusal to offer a refund is in breach of UK Consumer Law, and the case is currently with the Ombudsman.

I urge anyone considering using Sendible to be aware of these issues. Their service is not only difficult to navigate but also fails to meet legal standards for customer care and service quality.

8 de janeiro de 2025
Opinião espontânea
logótipo da Sendible

Resposta da Sendible

Dear Andrew,

Thank you for sharing your feedback. I’m truly sorry to hear about the frustration caused by your recent experience with downgrading your subscription. I apologise for any confusion and difficulty you faced during the process and for not meeting your expectations.

We take your concerns about subscription management and communication very seriously. Our goal is to make managing your account as straightforward as possible, and we will review and improve our processes to ensure greater clarity and accessibility.

Kind regards,
Nico
President at Sendible

Classificada 1 em 5 estrelas

Unethical way of working

Not sure that this company will particularly care about customer reviews given their deeply unethical way of working. I've had 765 euros taken from my bank account to renew my subscription. I haven't used Sendible much in 2024, and certainly wasn't aware that i had auto-renew checked on my subscription. With no warning by email that my renewal was coming up, (regular ethical practice from other similar subscription platforms) I am now being repeatedly told that I have no recourse, despite contacting them within hours of receiving the invoice and seeing the money gone from my account. As a sole trader this is a huge chunk of cash for me to lose in this way and I'm astonished at their total lack of flexibility or understanding.... all communications from them have been totally disingenuous and rhetorical. If you want a laugh, check out the values they claim to espouse on their website. Spoiler alert... they are cutely wrapped around the acronym C.A.R.E.S.

13 de dezembro de 2024
Opinião espontânea
logótipo da Sendible

Resposta da Sendible

Dear Kerry,

Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience and understand the frustration this has caused. We aim to provide a seamless subscription experience for our users, and it’s clear that we didn’t meet your expectations in this instance.

We appreciate you bringing this to our attention and would like to clarify that our subscription plans operate with auto-renewal to ensure uninterrupted access to our services. That said, we understand that situations like this can arise where a customer wishes to cancel their subscription. A subscription can be cancelled at any time before the next billing date to avoid the auto-renewal.

We value all feedback as it helps us improve, and we will review our processes to ensure we continue to align with the needs of our customers.

Nico
President at Sendible

Classificada 1 em 5 estrelas

Lacking feature, UX is bad.

The most confusing software ever used, a simple thing, try to post a video to test - can't do that, only button"send now" or "schedule", then, 'scheduling' didn't work?! UI is just confusing as hell. No option to customise thumbnail for Tiktok. No Playlist options for Youtube. Ridiculous! I've tried so many apps, this one is one of the worst.

19 de julho de 2024
Opinião espontânea
logótipo da Sendible

Resposta da Sendible

Hi Jennie,
Thank you for sharing your feedback with us. We sincerely apologise for the frustration and inconvenience you experienced while using Sendible. Your experience is important to us, and we’re committed to improving our platform based on customer feedback.

To help us address your concerns more effectively, we invite you to reach out to our support team at https://support.sendible.com/hc/en-us/requests/new. Our team is ready to assist you with any specific issues you encountered and gather more detailed feedback to improve our service.

Thank you for giving Sendible a try, and we hope to have the opportunity to make things right for you.

Best regards,
Nico - President @ Sendible

Classificada 4 em 5 estrelas

Things can change!

At first, we didn't feel like tha customer support was the best, but they fixed it all by inviting to a videocall and simply handled everything so professionally and changed our minds. With the best care, they found the best solution for us.

25 de fevereiro de 2021
Opinião espontânea
Classificada 4 em 5 estrelas

Sendible - Best Social Media Management Software For Agencies

Finest social media management application for individual marketing professionals and agencies. We can manage all popular social media websites like Facebook, Twitter, Google Plus, LinkedIn, Instagram, Tumblr and more. Sendible is a good tool for online social media marketing agencies and individual professional bloggers to manage their social media presence and account management control from one better tool. Sendible micro package prized $29/mo, It's much high comparatively with HootSuite and other popular social media management tools. They need to provide more attracting prize offer for their clients Because $29/mo is not affordable for any individual users. Sendible offering demonstration it's new clients to more know about their tools accessibility and how easy to handle social media networks from using Sendible Social Media Management Software. If you interested this one the company will arrange a live video conference with you or your companies staffs to discuss available feature from Sendible.

14 de março de 2018
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

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Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

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