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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I used SendNOW for the first time to transfer a fairly substantial amount of money that needed to arrive urgently. I was pleasantly surprised by how quick and straightforward the whole process was. Th... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Die Wechselkurse und "eingebauten" Gebühren sind nicht nur reine Abzocke, sondern grenzen an Betrug. Biespiel gefällig? Werden USD 1'000.00 zu Gunsten EUR überwiesen erhält der Empfänger lediglich... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

ich hatte eine doppelbuchung auf meiner kreditkarte bemerkt was mich verwunderte. der support war mir aber sehr behilflich das ganze zu entschlüsseln. es musste einiges im hintergrund geprüft werden... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very happy I found this service. I used Profee in the past to send money to Russia. I’ve now sent two payments of approximately £50 each, and both reached the recipient very quickly. A standard check... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de transferência de dinheiro

Escrito pela empresa

SendNOW — international money transfer service. With SendNOW you can transfer money overseas with less hustle. A variety of payment options lets you transfer money however you want: via debit cards, cryptocurrency, bank accounts, e-wallets.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

255 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,1

Todas as opiniões

(255)

114 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

Terrible exchange rate (about 15% lower…

Terrible exchange rate (about 15% lower than official) plus additional fee.

24 de outubro de 2025
Opinião espontânea
logótipo da SendNOW

Resposta da SendNOW

Hello. Transfers go through several layers of partners and cryptocurrency networks. This is a complex and expensive route: you have to convert currency at P2P rates, pay intermediaries, and cover additional risks (bank blocks, anti-fraud checks, etc.).
We strive to keep fees as low as possible, but unfortunately, it's impossible to completely eliminate these costs. 💸
But you get guaranteed transfer delivery and the protection of your funds—our top priority.

Classificada 5 em 5 estrelas

Excellent platform

Excellent platform, highly recommend for people to use!

3 de outubro de 2025
Opinião espontânea
logótipo da SendNOW

Resposta da SendNOW

Thank you for your feedback! We value our customers and strive to improve every day.

Classificada 5 em 5 estrelas

Works very well

Works very well, and the support is excellent! Very good experience so far.

3 de outubro de 2025
Opinião espontânea
logótipo da SendNOW

Resposta da SendNOW

Thanks!!! We are always ready to help.

Classificada 1 em 5 estrelas

Contattati per risolvere un problema…

Contattati per risolvere un problema non sono stati ca

1 de outubro de 2025
Opinião espontânea
logótipo da SendNOW

Resposta da SendNOW

Ci ha contattato perché ha commesso un errore durante la compilazione dei dati ed abbiamo aiutato. Inoltre, il suo trasferimento è stato consegnato in pochi minuti. Sta disorientando.

Classificada 5 em 5 estrelas

Sehr gute Service

Sehr gute Service. So muss es sein. Wird schnell geholfen. Vielen Dank!!!

22 de setembro de 2025
Opinião espontânea
logótipo da SendNOW

Resposta da SendNOW

Vielen Dank für Ihr Feedback. Wir freuen uns, Ihnen den besten Service bieten zu können.

Classificada 1 em 5 estrelas

Natalya is Rude

I tried to be as respectful as I could, yet sendNOW represented by Natalya refuses to be transperant and did not want to provide the information for a $286 transaction regarding how much comission and fees there will actually be taken from it.

When comparing to the website I noticed it said USDT 5 up to $200, but nothing about amounts higher then that. I could only estimate it by doing some of my own math which keps coming at 0.53 USD (which seems too low according to what the public said about sendnow)

When discussing this with Natalya, I received a cocky reply and claims that its sensitive company information, as if a comission could not be disclosed.

When I confronted her that this is false she returned a reply "We shall see, Thank you!" and left the chat. basically giving me the middle finger in a polite way.

Perhaps its a miscommunication during their auto-translation.

But I think she's just being rude. its not how you treat clients. she doesnt care about customer satisfaction or completing her work.

I believe SendNOW should not hire such people if they cant do basic customer service.

19 de setembro de 2025
Opinião espontânea
logótipo da SendNOW

Resposta da SendNOW

Hello, we're very sorry you're experiencing difficulties. In fact, all information about the exchange rate and fees was provided to you via text and screenshots from the app. You've also received a screenshot of the calculations for your specific transfer amount. The fee is calculated automatically, and the sender always sees the amount the recipient will receive in their currency before sending the money.

Classificada 2 em 5 estrelas

Impossible to pay the service

Impossible to pay the service of SendNOW. The options are either crypto (better use Bybit) or Guardarian (rejects all cards that we have, more than 5) and volet ( requires a card with name on it and physical one!.) many countries do not use them anymore. Please upgrade your options to pay.

14 de setembro de 2025
Opinião espontânea
logótipo da SendNOW

Resposta da SendNOW

Hello! Your review does not relate to our company's activities. Verification is mandatory and is carried out in accordance with EU laws for the safety of the sender. Write to support, and we will tell you how to make cryptocurrency transfers.

Classificada 1 em 5 estrelas

ARNAQUE SCAM мошенничество

The review below was flagged by SendNow as being harmful and was removed althought this is my experience. So I repost:
L'utilisation du système en soi est compliqué. Vous recevez des messages d'erreur et vous recommencez plusieurs fois pour au final vous rendre compte que vous avez fait plusieurs envois. C'est là que commence L'ARNAQUE. Seconde arnaque l'argent est prélevé mais n'est JAMAIS arrivé au destinataire. Au début les messages disaient que l'argent n'était pas parti. Ensuite vous recevez des messages confirmant la réception. L'argent n'a JAMAIS ETE REÇU. Nous avons envoyé nos relevés de compte. Rien n'y fait. Ils affirment que l'argent à été reçu. Je vous déconseille vivement.
26/07/2025 Le service client d'aucune aide. Ils répètent comme des perroquets "votre transfert à été délivré ". J'ai fourni la preuve que l'argent à été prélevé , le relevé de compte du receveur. Le directeur du service client Odin me demande de lui envoyer les documents en PDF!!! Vous n'avez pas de logiciel pour convertir les documents en PDF? J'ai compris qu'ils essaient de faire semblant de faire quehlque chose. NE VOUS FAITES PAS AVOIR. Envoi fait depuis le 13 Juillet soit 13 jours.
Vous pouvez être là personne suivante qui se fait voler.
1 Août 2025: pourquoi vous parlez de chèque? Je vous ai envoyé le document de multiple fois et le document est parfaitement lisible sur mon téléphone! Ce que vous ne dites pas c'est que moi aussi je vous ai demandé la preuve que cet argent a été retiré. Votre seule réponse est " l'envoi est délivré". C'est une transaction financière vous n'avez pas de traçabilité? Vous ne communiquez pas avec vos partenaires? Je n'ai pas mon argent et mon amie non plus cela c'est la réalité ! Arnaque.

13 de julho de 2025
Opinião espontânea
logótipo da SendNOW

Resposta da SendNOW

Hello,
The transfer was sent by our company. A statement on the recipient's card in pdf format is a standard procedure in case of solving such problems. In the photos that you sent, nothing is visible, we asked you to send a document of proper quality.

Classificada 5 em 5 estrelas

Excellent first experience—great support and smooth transfer to Russia

I used to use Profee.com to send money to Russia, but since they stopped supporting transfers there, I looked for alternatives. ChatGPT recommended SendNOW as a reliable and modern service, so I decided to give it a try.

This was my first time using SendNOW, and while the process was ultimately successful, I made a mistake during the identity verification step—I was not patient enough and ended up submitting the payment three times by accident.

I reached out to their customer support, and they were extremely professional and helpful. Within a couple of days, the issue was fully resolved. I chose to have the other two transactions sent to my daughter, and they processed that exactly as I requested.

The original transfer went through smoothly, and their support team gave me clear, reassuring communication throughout. For a first-time experience, this was very encouraging. I’ll definitely continue using SendNOW and recommend it to anyone looking for a dependable way to send money to Russia.

19 de agosto de 2025
Opinião espontânea
logótipo da SendNOW

Resposta da SendNOW

Hello,
Thank you for your reply.

Classificada 3 em 5 estrelas

Exchange rate is bad

I don't quite get it, why the exchange rate differs so much from official one. E.g. today 1 EUR in sendnow system equals 76 EUR, whereas official exchange rate is about 92 EUR. I mean of course exchange rate may vary, but so much?! Other than that, it is a reliable and quick transfer service.

1 de agosto de 2025
Opinião espontânea
logótipo da SendNOW

Resposta da SendNOW

Hello. The exchange rate in the application includes banks commissions.

Classificada 5 em 5 estrelas

Lifesaver for family overseas, great with crypto

At first, I was caseous with this app, but needed to send money to my family overseas and it seemed to be the only option through crypto in my circumstance. Several small (<= $300) transfers took under 24 hours. One time it took a couple of days so I contacted customer service over Telegram chat, got someone right away, and in 15 mins my transfer was fixed and completed; another time I made a mistake and sent to the platform wrong currency and it was also seamlessly resolved. Wow. I am very grateful to the people who work in customer service and overall to those working on this app - you are making a huge difference for ordinary families. Thank you.

22 de julho de 2025
Opinião espontânea
logótipo da SendNOW

Resposta da SendNOW

Thank you for your review!

Classificada 5 em 5 estrelas

I was a bit wary of using this service…

I was a bit wary of using this service at first, because of some reviews saying they had some issues.
Still, my partner sent money from UK to Russia, and it went through, the only thing is that GBP is not available yet, so you will need to send either crypto, dollars, or euros.
But in the end, the transfer went through in like 15 hours or so, less than a day(!!)
I had some questions regarding the transfer still, but support answers quickly in Telegram which is very convenient.

15 de julho de 2025
Opinião espontânea
logótipo da SendNOW

Resposta da SendNOW

Thank you very much for your feedback!!

Classificada 2 em 5 estrelas

When I try to send

When I try to send, the app is stuck on USDT (Crypto), under payment method, it says cryptocurrency and wont let me change to card or bank transfer, even if I click on those, it is still stuck on crypto. User-unfriendly. I tried emailing them and they said oh just switch it or read up on how. They never resolved my issue

13 de julho de 2025
Opinião espontânea
logótipo da SendNOW

Resposta da SendNOW

Hello Michael Burgess!

The application works properly, you did not provide us with any video-record to check your issue and only after geting any detailed information about it, we can help you to solve!

Classificada 1 em 5 estrelas

Seems like a scam

First of all, when I opened an account, my payment method was GBP. Now when I try to send money, GBP is no longer available, only usd, eur, or crypto currency.

12 de julho de 2025
Opinião espontânea
logótipo da SendNOW

Resposta da SendNOW

Dear Jim Fraser,
The GBP currency is not available for a while, soon will be added. If you faced any problem according to the transfer, you contact to our support team at any time to get the help. Your review is not appropriate, please remove your review!

Classificada 1 em 5 estrelas

BAD COMPANY, SCAM SERVICES

I am a US citizen who has lived and worked in the NETHERLANDS for 11 years. In looking for a company to make money transfers to Russia, I read reviews about SendNOW that recommended its services and customer support so I reviewed its website carefully. I also did an AI search if US citizens could use the site; the answer always came back that you could send money from anywhere, including the US and UK. The last 2 days of horrors convinced me that this site is not to be trusted.
On July 9, 2025, I tried to send $1000 to a friend in Russia. I entered all data correctly, chose the Guardarian option and waited for a payment prompt or link to appear, but none did. When I contacted SendNOW support, I was brushed off and told to contact Guardarian support as I had to verify my identity first. I did, but Guardarian claimed they could not find the transaction even though I sent them a photo with the transaction ID. Guardarian said I should have been sent a verification link, but one never arrived. As the transaction was saved on the site, I saw a MAKE PAYMENT prompt, pressed it, and the payment was immediately shown as canceled. Once again, the ‘superb’ support team at SendNOW brushed me off back to Guardarian support for help, telling me I would not get a verification link; Guardarian then promptly brushed me back to SendNOW, telling me the transaction never arrived and that someone at SendNOW had canceled it.
I sent a copy of this message back to SendNOW, who asked where I was from, and I replied that “I am a US citizen working in the Netherlands. .. does it matter???” Support asked if I had Dutch documents and I replied, “Yes resident permit and US passport.” SendNOW support then stated, “So, please restart to create a transfer. You need to choose card transfer via Volet in our app (with euro currency) and while verification you need to specify your residence permit. (If you’re in US now, please use Netherlands’s VPN).”
On July 10 I did all I was told—deleted the old transfer, created a new one, got a link to pay and my Dutch Mastercard was promptly docked €1082.90 (22% commission), uploaded my Dutch residence permit and my bank card, waited 1 hour, and then was told my verification could not be processed by Volet because they do not offer services to US citizens. I was given the option to cancel the transfer, but as soon as I pressed the cancel button I got a ‘transaction error' message. After filing a complaint, I was told that I had to wait up to 2 weeks to get my money back.
Although many reviews on here praise SendNOW support, there is nothing to compliment here. All I saw was being bounced back and forth between SendNOW and their various verification services, with extensive fingerpointing and false statements on all sides. No one took ownership of the problem, and SendNOW support has gone into hiding to avoid answering questions about why their site says one thing and the reality is something different. If you want to go ahead and trust these scammers, be my guest, but the stench of fraud here is overwhelming. I wasted 2 days of time trying to use their ‘service’ and got nothing in return. My advice is to avoid them like the plague.

FYI . . . the reply from SendNOW is unhelpful. Being more transparent after the fact does NOT help, as their Customer Support team was made aware of my nationality upfront and still told me to proceed following THEIR instructions. Not a single agent warned me upfront that their company's advertised policy of making transfers for anyone was knowingly false, nor did their 2 vendors state upfront that verification would be a waste of time based on my nationality. And the ending comment about trying again is meaningless--there are only 2 vendors listed and I tried both of them, so unless the site adds a third vendor who can accept transfers from US nationals who no longer live in the US, there is nothing for me to do.

10 de julho de 2025
Opinião espontânea
logótipo da SendNOW

Resposta da SendNOW

Dear Hung Mai, thank you for your feedback, and we apologize for the inconvenience. Unfortunately, third-party providers such as Volet and Guardarian have their own restrictions — including those related to U.S. citizenship, even if you reside abroad. We are working to make this information more transparent on our website. Your case has been escalated for internal review. The refund is already in process and typically takes up to 14 business days, depending on the provider. We're monitoring the status. We're sorry your first experience was disappointing. If you choose to try again, we’ll be happy to help you select a suitable transfer method.

Best regards,
SendNOW Support Team

Classificada 1 em 5 estrelas

I text more after final answer

I text more after final answer

2 de julho de 2025
Opinião espontânea
logótipo da SendNOW

Resposta da SendNOW

Hello dear Roger, we are solving your problem. Your receiver's card was not supported and we are sending your transfer to the new card you specified. Sorry for misunderstandings!!!

Classificada 5 em 5 estrelas

Excellent

Excellent! Отличный сервис, всё быстро, поддержка на самом высоком уровне! Рекомендую всем!

12 de junho de 2025
Opinião espontânea
logótipo da SendNOW

Resposta da SendNOW

Спасибо большое за ваш отзыв!!

Classificada 5 em 5 estrelas

Entreprise très sérieuse vous pouvez…

Entreprise très sérieuse vous pouvez faire vos transactions sereinement
Application très facile et rapide
J’ai envoyé de l’argent depuis la France vers la Russie en à peine 1 heure la personne de ma famille a reçu les fonds🥰🥰🥰
Vraiment bravo à SendNOW et mille mercis 💐

5 de junho de 2025
Opinião espontânea
logótipo da SendNOW

Resposta da SendNOW

Merci beaucoup de nous avoir choisis!!!

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