Sentinel Car Park Opiniões 

6320
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent service, friendly welcome and bother-free pick-up ive used this facility several times over the past few years and honestly, cannot fault them. They're no fuss, no bother, just turn up and... Ver mais

Classificada 5 em 5 estrelas

We've used this facility several times over the past few years and honestly, cannot fault them. They're no fuss, no bother, just turn up and nothing is too much trouble. Brought a different vehicle?... Ver mais

Classificada 5 em 5 estrelas

Within minutes of arriving at the reception, we were being dropped off right outside departures. Same experience when we returned. They monitor your flight so they knew we had landed early and were th... Ver mais

Classificada 5 em 5 estrelas

Used several times in the last couple of years, ALWAYS a good experience. Easy to find. Fast efficient friendly service, bus waiting to take you to airport, often been the only customers on the bu... Ver mais

Informações sobre a empresa

  1. Parque de estacionamento
  2. Parque
  3. Parkour Spot

Informação fornecida por diversas fontes externas

Secure off-site car park for Leeds Bradford Airport. Sentinel Car Park have topped the British Car Parks Customer Satisfaction Survey covering all major UK airports, for 3 consecutive years providing an extremely high standard of security.

Leeds Bradford Airport Off-Site Car Park

Escrito pela empresa


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

6 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 25% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

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4,3

Todas as opiniões

(6320)

22 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Exceptional customer service whilst taken ill abroad

I want to express my sincere thanks to all of the Sentinel staff responsible for my car when I parked at Leeds Bradford airport for an anticipated 2 week period in October, whilst I was due to visit family in France.

A week after my arrival in France I became unwell and the doctors in France determined I was unfit to travel back to the UK until they could stabilise my condition.

When my daughter rang Sentinel to explain that I would be unable to return to collect the car until it was sorted, the reaction from the staff was immediately supportive, caring and helpful. In all the subsequent conversations and correspondence with my daughter, the staff would always first ask after my wellbeing and provided reassurances that they would look after the car until we could get back and claim it.

Eventually I was able to arrange for a relative to collect the car on my behalf. Again, Sentinel staff were extremely helpful and even started the car in advance of my relative arriving to ensure that, despite it standing idle for so long, it would start and run properly.

I felt the support and help given to me by Sentinel was exceptional and went above and beyond what I would have reasonably anticipated.

Many thanks to all the team there and I would highly recommend this company to anyone parking at Leeds Bradford Airport!

Roger

13 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Sentinel Parking at Leeds

Have used Sentinel Parking at Leeds Bradford airport twice this year. Really efficient, organised service. Close to the airport. Their shuttle buses are frequent and reliable both at departure and arrival. Friendly and polite staff.

19 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic firm.

I have no idea why this is under the name Dave Storey because it isnt my name! But Sentinel are an excellent company to deal with. Always my first choice to book here unless they are full 😢. Efficient and smooth running as possible. Pat Field

Thanks for the reply Sentinel - Im not Dave! 😂. Just picked my car up Pat Field. Also excellent customer service on the phone yesterday. Many thanks.

19 de outubro de 2023
Opinião espontânea
logótipo da Sentinel Car Park

Resposta da Sentinel Car Park

Thanks Dave 😊

Classificada 5 em 5 estrelas

Great customer service

We have used this company several time at Leeds Bradford. Quick effective service, no waiting around. Just had to cancel parking this time due to not being able to go on holiday and one click refund, no hassle. Great service.

12 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great Service

Since flying from Leeds Bradford Airport I have been using Sentinel parking for a number of years due to the great service they provide. This year My sister and I again booked for our September holiday. Unfortunately due to circumstances we had to change our entry and exit date at short notice. I must commend the staff at Sentinel as they made the changes go so smoothly and were very understanding and helpful. Would highly recommend. Thanks again to all your staff.

16 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

EXCELLENT. nt carparking company at Leeds +…

Excellent carparking company at Leeds + Bradford Airport. Used them several times and always an excellent service from original booking to collection.
The staff at the reception both at leaving your car and collection are excellent.
The buses to and from the Airport are very frequent and the drivers are very friendly and helpful and assist with cases and assist the elderly etc.
All in all an excellent company with good fair prices. Cheaper than taxis and you can make your way and home in your time.

15 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent as ever

Excellent as ever. Efficient, speedy, well organised, reasonably priced. Highly recommended. It's a pity the people who run/work at Sentinel don't run Leeds Bradford Airport itself and then flying from that dump might not be such a horrible experience.

15 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Simply the best!

We have been using this car park for sometime now and are always impressed with their service and professionalism. This time they surpassed our expectations when we arrived and realised I had accidentally booked the parking for the following month. This was not a problem for the staff who duly adjusted the dates without a fee and resolved my error in an instant.
Can’t recommend this company enough!

13 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Hassle free parking

Really simple and efficient drop off process. Transfer service both to and from airport was immediate, no wait required at all. Collection of vehicle took a matter of minutes. Both a better and more cost effective option than I’ve experienced from using the airports own facilities in the past. Will not hesitate to both use and recommend Sentinel again.

14 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent 5 stars

I use this car park often and I have to say it’s excellent service. From dropping your car off to the bus transport and picking your car back up, and the very friendly helpful staff. I can’t recommend this company enough.

10 de agosto de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Disappointing transfer bus

We’ve used Sentinel previously and been impressed with the service, but today’s experience was really disappointing. We were collected promptly after our flight, but that’s about the best thing I can say about the bus transfer! When we boarded the bus, the driver indicated that I should put my 20kg suitcase on a rack at chest height (I’m 5’3”), then, when I explained that I couldn’t lift it up there, commented rudely that I’d “managed to get it this far!” and literally hurled it onto the rack where I couldn’t get at it. Fortunately, another passenger helped me to unload it at the carpark, as the bus driver just got off and walked away.
To the driver: if you don’t want to help, please don’t - leave the passengers to get on with it and put their bags where they can actually get at them!

6 de agosto de 2023
Opinião espontânea
logótipo da Sentinel Car Park

Resposta da Sentinel Car Park

I'm sorry to hear about this. Please can you contact me ed@sentinelcarpark.co.uk so I can take booking info and find out who our driver was for this trip? Thanks Ed

Classificada 5 em 5 estrelas

First time flying from Leeds/Bradford……

First time flying from Leeds/Bradford… first time using sentinel car park Leeds/Bradford… from dropping the car off to the transfer to picking the car up early hours this has been the best experience we could have ever expected. Leaving the keys is so organised and they are so helpful. Will be using again and telling all our friends… perfect service from beginning to end

3 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service all round

Excellent service all round. Good value, great staff, easy drop off / pick up process. Would definitely recommend and will use again if travelling from Leeds / Bradford airport.

27 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommended

We always park here and have done for years.The staff are great,very friendly and efficient even at 3 o clock in the morning 😃. We had our car fully valeted last time we were away and they did a fantastic job, would definitely recommend. Wouldn't park anywhere else 😃

5 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Sentinel Park & Fly Outstanding

2nd time I've used Sentinel Park and Fly at Leeds Bradford Airport. Brilliant company. Seamless transition from pulling onto their facility to them taking us to Airport on shuttle bus. Same on returning home. Staff really freindly and helpful. I definitely recommend Sentinel.

3 de julho de 2023
Opinião espontânea

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