Delivery was terrible, no paperwork given to my engineers to check quantities and correct sizes. Total shambles, no grills with first delivery, so total waste of 4 engineers time today We will be b... Ver mais

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The content was pitched at just the right level. The delivery and knowledge from Brad was excellent. Would definitely recommend Sertus,
A empresa respondeu
Working with SERTUS has been really positive. The SERTUS Live events so far have been well put together and genuinely useful - bringing the right people into the room and helping to raise awareness ar... Ver mais
A empresa respondeu
As Dame Judith Hackitt put it at Sertus Live #2: "Here's a company that puts doing the right thing ahead of anything else." Sertus stands out as a company that genuinely embodies what the building sa... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de sistemas de protecção contra incêndios
- Loja de Equipamento contra incêndios
- Fornecedor de equipamento de segurança
Escrito pela empresa
Sertus is a UK-based manufacturer of smoke ventilation products, dedicated to safeguarding lives and property through unequivocally compliant, expertly engineered, and reliably manufactured solutions. Driven by our vision to be the UK’s manufacturer of choice for smoke ventilation, we’re setting the standard – leading, not following – with products that combine innovation, performance, and quality. From early-stage design through to post-install support, we partner with contractors, architects, consultants, and developers to deliver smoke ventilation that works – every time. At Sertus, Make It Simple isn’t just a tagline – it’s our promise. We simplify the complex world of fire safety through intelligent design, clear guidance, and comprehensive support, helping our customers achieve compliant, high-performance buildings with confidence.
Why we’re different
Escrito pela empresa
- Complete product range all under one roof
- From Smoke Control Dampers and Roof AOVs to the Sertus Fan Pod™, all products are designed and manufactured in-house. One trusted supplier means consistent quality, reliable lead times and no need to manage multiple vendors.
- Factory-tested, fully compliant products
- Every Sertus product is rigorously tested to the UK’s highest fire safety standards, ensuring proven compliance, reliable performance and confidence at approval and sign-off.
- Ready when you are
- With extensive UK stock, multiple size options and next-day delivery on core lines, we help keep projects moving and programmes on track.
- Dedicated Sertus delivery fleet
- Whether delivered by our own transport or trusted courier partners, every order is handled with care to ensure it arrives safely and on time.
- Support beyond the product
- We support our customers with pre- and post-order technical guidance, free site surveys, CPD training and factory visits - helping you make the right decisions early and avoid issues later.
Our delivery guarantee
Flat £150 delivery fee nationwide
Informações de contacto
Europa House, Alfold Road, GU6 8NQ, Cranleigh, Reino Unido
- 01483 269 999
- hello@sertus.uk
- sertus.uk
Compliant smoke ventilation made simple
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Delivery was terrible
Delivery was terrible, no paperwork given to my engineers to check quantities and correct sizes. Total shambles, no grills with first delivery, so total waste of 4 engineers time today
We will be billing Sertus for this.
We gave specific instructions which were ignored
No other words than shambles
The content was pitched at just the…
The content was pitched at just the right level. The delivery and knowledge from Brad was excellent. Would definitely recommend Sertus,

Resposta da Sertus

Resposta da Sertus
As Always great communication and…
As Always great communication and updates on deliveries

Resposta da Sertus

Resposta da Sertus
Very easy to deal with and Sertus offer…
Very easy to deal with and Sertus offer high end compliance. I have been using these now since 2008 with no issues. Top Drawer organisation and my word counts being in the industry 33 years.

Resposta da Sertus
Surtus have been fantastic to do…
Surtus have been fantastic to do business with they have really helped FDS and guided us in the right direction when selecting their products special mentions for Josh, fletcher, and Kate who have all been very very helpful and supportive.

Resposta da Sertus
Always very helpful
Always very helpful, and have great knowledge of products. Communication and service is above and beyond.

Resposta da Sertus
Fantastic.
Have used a number of SERTUS products over the years.
The level of assistance and service by the whole team, approachability and quality of the products offered are all excellent.

Resposta da Sertus
Great service
Good communication throughout the process and they provided clear indication of delivery dates and the options for re-arranging.

Resposta da Sertus
Great Experience at Sertus Live 2!
I attended ‘Sertus Live: Smoke Control in Action’ and found it to be a really valuable event. It tackled the industry challenge of design intent to what firefighters actually experience on site.
It was a really collaborative day with plenty of discussion throughout – big thanks to the team at Sertus for putting it all together and bringing the industry together!

Resposta da Sertus
Proactive team on a mission to better the industry.
Working with SERTUS has been really positive. The SERTUS Live events so far have been well put together and genuinely useful - bringing the right people into the room and helping to raise awareness around key topics in the industry. Overall, they are a proactive team that’s focused on doing things properly and making a meaningful impact.

Resposta da Sertus
Brad is an amazing presenter and all…
Brad is an amazing presenter and all round very knowledgeable person. We're looking forward to booking more CPDs with Sertus!

Resposta da Sertus
Supportive Team and Excellent Follow‑Through
I contacted the team to arrange training on one of the systems currently in place on site. Although they were unable to assist directly, they got back to me promptly and explained that they work alongside another provider who would be better suited to support this request.
While I hadn’t yet followed this up myself, their team kindly reached out and provided the relevant contact details for the supplier. A special thank you to Emily, who followed up on my enquiry and delivered exactly what was promised. The communication throughout was helpful and proactive.

Resposta da Sertus
Doing the right thing!
As Dame Judith Hackitt put it at Sertus Live #2: "Here's a company that puts doing the right thing ahead of anything else."
Sertus stands out as a company that genuinely embodies what the building safety industry should aspire to be. Their commitment to doing the right thing is evident in every aspect of their work. From rigorously tested, fully compliant products to building a culture built on integrity, responsibility, and continuous improvement.

Resposta da Sertus
Always very responsive to enquiries and…
Always very responsive to enquiries and a pleasure to deal with.

Resposta da Sertus
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