Server RoomOpiniões 

43
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

What a joke of a company. If there is an issue and you decide you dont want their services, you better be prepared to cancel within the first 72 hours or you "fall outside of the approved time" to g... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First: The support is #1 top rated. Second: The performance out performs other services. Third: Pricing is competitive. Server Room won my business and do not play to look any further. Tha... Ver mais

Classificada 4 em 5 estrelas

Edit: After initial problems regarding bandwidth issues, they were able to provide a full refund on the charges. Their Facebook chat service was very efficient. It's a pity that their support system d... Ver mais

Classificada 5 em 5 estrelas

I've been a customer with them for 6 months. The support staff is friendly! They honestly have the most reliable and affordable GPU servers around. I highly recommend them for streamers, or radio netw... Ver mais

Informações sobre a empresa

  1. Computação em nuvem

Escrito pela empresa

Cloud infrastructure for AI, Deep Learning, Crypto Mining, Application Hosting and more. Dedicated servers with instant delivery. Global locations, 24/7 support, 99.9% uptime SLA. Crypto payments accepted.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

43 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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3,9

Todas as opiniões

(43)

7 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

What a joke of a company

What a joke of a company. If there is an issue and you decide you dont want their services, you better be prepared to cancel within the first 72 hours or you "fall outside of the approved time" to get a refund. Plus, I recommend not calling the numbers on the emails they send you because I have been trying for weeks and there is never an answer. It appears to me they only work via email so they can keep you on the hook long enough to not give you a refund. Plus, they do have a chat option, but even with my experience of using their chat option, it still took 3 plus weeks for the appropriate person to get in touch with me. If you want to work with a company that doesn't seem to care for their customers or clients, this is definitely the one you want because it's clear there is no concern other than their bottom dollar.

they will give you "facts" which I am sure are true for them, but my experiences show that also some facts to remember, their phones dont work so dont try to talk to ac actual person, 3 weeks of calls and not even a voicemail to leave a message, also, weeks of no responses. just be careful.

29 de junho de 2026
Opinião espontânea
logótipo da Server Room

Resposta da Server Room

Hi Jake,

We're sorry to hear that you were unhappy with your experience.

We'd like to clarify a few facts for anyone reading this review. The 72-hour refund policy you referenced is a satisfaction guarantee that applies to new service purchases, allowing new customers to request a full refund within the first 72 hours if they are not completely satisfied. It does not apply to subscription renewals.

In your case, your annual subscription renewed automatically in March 2026, in accordance with the annual billing cycle that you elected in February 2025 to receive a discounted rate. We did not receive your request for cancellation and a partial refund until May 8, 2026, approximately two months after the renewal had already occurred.

As stated in our Terms of Service, subscriptions must be canceled before the renewal date to prevent the next billing cycle. While we understand that your circumstances changed and your organization no longer required the service, we were unable to issue a refund because the renewal had already taken place and the service was well beyond both the renewal date and the new-customer satisfaction period.

We appreciate the time you were a ServerRoom customer and wish you all the best.

Classificada 5 em 5 estrelas

Excellent service

Excellent service, I've been using it for 23 days now. The live chat support is excellent, the server was delivered within two hours. I'll be purchasing dedicated servers in Romania only from you in the future! Thank you for your work!

23 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

trash company

first off the service is not good i kept getting dropped stream. I wasn't getting customized players, i wasn't getting my streams on social media after if you look on the plan you guys provide that and then you dont want to refund me i want my service to be canceled and refunded right away. this company cost me so much money. I had the best plan im taken this review on social media too.

12 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Order handled with care and promptly

My order was handled with precision and arrived very vast and as promised when making the order. Everything arrived well packed with additional attention because of the fragile products that I expected. Extremely pleased with my order, the website of the company had very helpful description of the products that it sells, additional points for that.

28 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Their service is garbage.

Their service is garbage.
I put around a thousand dollars on my account, bought 2 servers. After around a week, one of the servers went offline, without any notification about it.
They didn't explain why it happened, didn't return any money, didn't explain why it would not have happened in the future.
Then, 2-3 week later, the second server went partially offline. I mean, incoming internet worked but the outcoming didn't.
It caused an outage in my services and money losses.
I wouldn't recommend it to anyone.

20 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great Tech Support

I have been a customer of this company for several years now. There’s been several times that I was unable to log into my account. In one case it was my error in the configuration files. I contacted tech-support and the problem was fixed within a day. Recently, I ran into another issue of not being able to login to my account. I contacted tech-support and the problem was solved in less than 24 hours. The technician had to reinstall the entire system and now I have no problem logging in. It is very possible that there might’ve been a break and attempt to compromise the server as of this review system is running perfectly with an updated operating system I would recommend serverroom.net for anyone who needed a dedicated server.

12 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

We've been using Server Room for the last year now, and we've had a great experience so far. We've tested different dedicated servers with GPUs and the reliability has been excellent. Our account manager is very responsive. We're satisfied with the service provided.

25 de setembro de 2023
Opinião espontânea

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