Servicedesk SimulatorOpiniões 

This service/platform allows me to have real world scenarios and emulates a day to day operation of a help desk associate. No BS. Its amazing and very educational. It also allows me to directly share my progress to LinkedIn and other platforms.

Absolutely Fantastic! Subscribing now!

After about 3 days of the free trial, I had to go Pro. Unlimited tickets, calls, and voicemails! There is a step-by-step explanation for handling tickets and even an explanation as to why each step in the process works. This should definitely be used by anyone wanting to get into Service Desk, Help Desk or any other Tier 1 IT career.

Saw this on tiktok. Its really great, especially for students like me who wants to know the basic stuff about the path of being a tech support. Its great for expanding your knowledge and the hint feature is great because you can use it without any limit.

This platform made learning so easy. 10/10 recommend.

Love this game . I recommend!

This game gave me more confidence on taking service desk role. I think this game has more realism touch than other games I played before.

Honestly, this game is very fun and engaging. 10 out of 10 would recommend. Give it a shot, I'm sure you would love it as much as I do.

Great hands-on practice for anyone trying to break into IT. The mock tickets and support calls helped me build confidence and feel more prepared for interviews.

This gave me a realistic look at service desk work. The practice calls and troubleshooting scenarios made me much more comfortable and confident applying for IT roles.

It's a genuine way to gain experience doing the job of a Service Desk Technician without having to go through the trenches of acquiring a real job in one. Offering real experience in a gamified format.

I love it!

Such a fun way to learn! I can’t even describe the potential here with ongoing advancement. Looking forward to see how it progresses in the future as well!

This website is so well made and not like anything else out in the market. 10/10.

I love this simulator SO MUCH! it has been so helpful in my journey into tech!

Great game, having a blast playing.

Great game! Very impressive!

This is a super useful game and I really love the game!

I love this game so much. I love how it gamifies the Helpdesk experience. It is very addicting and has genuinely transformed my IT skills.

This site is amazing! It is very realistic, and it has helped me in my current IT job. I would recommend this to anyone who is trying to get into IT.

After earning my helpdesk certification, I heard about this sim through social media and I wanted to try it out. So far, it does a great job of simulating what a helpdesk associate at the first tier goes through which is to help reset passwords, reconfigure vpns, and just guide clients through their fixes. Overall a great start but I wish there were more complex problems so others could get experience from those too.