Settio Property Experience Ltd Opiniões 

2313
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Zainab Khan my property manager from Settio has been working tirelessly on my behalf to sort out outrageous bills from ground rent and service companies with busted back-ends. Thanks so much Zainab!

Classificada 5 em 5 estrelas

Settio has been my letting agent for over 2 years now and it’s been an easy relationship so far. We have inspections on the property from time to time. A few days Zainab Khan came to do the inspection... Ver mais

Classificada 5 em 5 estrelas

We have used Settio for both sales and rentals and although the current market meant that the sale had to turn into another rental period, ALL interactions with Settio staff on both sides of the fence... Ver mais

Classificada 5 em 5 estrelas

The Settio team have been so helpful in sourcing a tenant for me . Ellisha Clare And team kept me informed all through the journey . Their professionalism is unparalleled

Informações sobre a empresa

  1. Imobiliária
  2. também em
  3. Agência de arrendamento imobiliário
  4. Empresa gestora de propriedades
  5. Investimento em propriedades
  6. Serviço de investimentos

Escrito pela empresa

At Settio it's our mission to make transacting in property an enjoyable experience for you.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 86% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(2313)

293 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

No deposit return for over 2 months - avoid

Horrific experience with Settio from the start. Final straw being no deposit return for over 2 months after leaving property. Impossible to get anywhere with it as they won’t return my call or email back and haven’t done for over 1 month. Utterly unacceptable - save yourself the hassle and avoid at all costs

10 de julho de 2026
Opinião espontânea
logótipo da Settio Property Experience Ltd

Resposta da Settio Property Experience Ltd

Dear Steph,

We're sorry to hear that you've been disappointed with your experience and understand how frustrating this must be, particularly regarding your deposit.

If your deposit is being handled through the TDS scheme, your Property Manager will be able to assist you with the TDS platform.

We appreciate your feedback and hope we can help resolve this for you.

Classificada 5 em 5 estrelas

Review for Zainab Khan (from landlord…

Review for Zainab Khan (from landlord of Jewel Court FLAT 8)

I would like to express my sincere appreciation for Zainab Khan's dedication and professionalism as my property manager.

As an overseas landlord, I have been dealing with a prolonged and difficult billing dispute caused by the negligence of the PM Team. Although the matter remains unresolved and is still being actively pursued, Zainab has been tirelessly representing me throughout this challenging process. She has consistently engaged with both the uncooperative PM Team and their lawyers, pushing forward with patience and persistence despite the complexity.

Her commitment and proactive efforts have not gone unnoticed, and I am truly grateful for her hard work.

1 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great management team

We moved to Settio from another agency to manage our rental property in Manchester a few years ago and what a difference! Josh was our first property manager, very professional, always contactable and helped resolve a council tax problem. More recently Yasmine Mariucci has taken over managing our property. She provided an exceptional service, a very quick turn around in tenants keeping us fully updated along the way replying promptly to emails. Overall the Settio property management team have provided us with an exceptional and professional service.

2 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you Ellisha Clare for the…

Thank you Ellisha Clare for the tenant’s reference report now proceeding to the third tenancy for my apartment at the Blade, with less than one month of vacancy between each tenancy!

28 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Josh provided an excellent service from…

Josh provided an excellent service from start to finish. He was professional, responsive, knowledgeable, and always happy to help. He made the whole process smooth and straightforward, keeping us informed throughout. I would highly recommend Josh to anyone looking for reliable and efficient service.

26 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent support from Holly & the Settio team

A big thank you to Holly for her help throughout the process. Managing a property from overseas can sometimes be stressful, but she was patient, helpful and kept me updated along the way.

I think it’s the people and the little details that really shape the experience, and I appreciated Holly’s clear communication, follow-through, and the thorough inventory report with photos. It made the process feel more transparent and properly handled. Overall, a truly positive experience and I’m grateful for her support.

12 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Horrible

The agents and lettings consultants are extremely rude and completely unprofessional. I am very disappointed with this agency. I have never experienced such a lack of professionalism—from the moment we viewed the flat, through the rental process, and also after moving in. There is absolutely no follow-up whatsoever.

They do not reply to emails or resolve issues unless you chase them repeatedly and send multiple messages. Even then, responses are slow or nonexistent. It is very clear that they only listen to and protect the landlord. As a tenant, all of your needs, questions, and reasonable requests are simply ignored.

I do not recommend this agency at all. I genuinely regret renting a flat through them and wish I had stayed with my previous agency. This has been a very frustrating and disappointing experience. Do not rent with them!

12 de junho de 2026
Opinião espontânea
logótipo da Settio Property Experience Ltd

Resposta da Settio Property Experience Ltd

Thank you for your review.

We note that this is the same review that was previously posted in April. As with our earlier response, we are sorry to hear that you remain dissatisfied with your experience.

We have not been able to identify your tenancy from the information provided, and therefore have been unable to investigate the concerns you have raised. If you would like us to review the matters outlined in your review, please contact us at hello@settio.co.uk with your property address and contact details.

We remain willing to discuss any outstanding issues and would welcome the opportunity to do so directly.

Thank you.

Classificada 5 em 5 estrelas

Head and shoulders above other property management services

Having worked with several different property management agencies over the years, I can honestly say that Settio’s service is head and shoulders above the rest.

Their communication is excellent, the team is responsive and proactive, and any issues are dealt with quickly and professionally. Most recently, a tenant changeover was handled with an absolute minimum of fuss from my perspective, which was a huge relief.

One of the things I particularly value is their fee structure, which makes tenant changeovers far less stressful and costly than with many other agencies I’ve worked with.

The combination of great communication, efficient service, and a genuinely client-focused approach makes them stand out in a crowded market. I can’t recommend Settio highly enough.

12 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent experience with Settio in Birmingham

The agent Sophia in Birmingham branch is very professional, friendly and patient. She support me very quickly and sort out all my paperwork efficiently, which makes my move in process so smooth. We are very satisfied and love to have a long term contract with Settio.

12 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

So much help from Zainab

Big thank you to Zainab Khan for all her help when we moved in. We had a few teething problems and they got it sorted straight away, no fuss at all. They were lovely to deal with the whole time and always got back to us fast. Honestly made settling in so much easier. Thank you Zainab!

6 de junho de 2026
Opinião espontânea

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