Awful. Paid for next day delivery, as needed novelty bits for a 40th bday party. No delivery was made so I emailed the store to explain why I needed the order cancelled and refunded - no respo... Ver mais
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Leia as opiniões dos outros
The worst company ever. I order something what they said is next day delivery!! Surprise Surprise !! Was arrived in 15 days😡😡. I try to contact customer service , no respond. So , for me , i am done... Ver mais
I purchased a pipe dream elite vibrating blowjob penis pump from sex super store. Iwas disappointed when I used it because it didn't vibrate and the suction although was quite strong the int... Ver mais
A empresa respondeu
Not used the strap on dildo yet with my lover due to Boris telling us we can’t meet Ann’s always being in tier three. Otherwise my lover has said it looks good but a bit thin, which I think it’s... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Sex Superstore is the UK's Adult Sex Toy Superstore, over 5,000 toys in stock & available. Enjoy Discrete Next Day Delivery So You Can Spice Up Your Sex Life Quickly. Free Delivery Available & 365 Day Returns Policy For All Customers. From Sex Essentia...
Informações de contacto
Reino Unido
- Sales@sexsuperstore.co.uk
- sexsuperstore.co.uk
2,9
Aceitável
194 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
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As pessoas também visitaram
Good service and discrete package is…
Good service and discrete package is important thanks
3 de fevereiro de 2023
Fab..
Fab... everything i ordered arrived quick and so so happy with what i brought. Thank you x
2 de fevereiro de 2023
Let the fun begin.
After initial disappointment with one of the choices am pleased to say what I've received has been warmly welcomed by me and my partner.
8 de fevereiro de 2023
Discretion package and timely delivery
Discretion package and timely delivery
Great prices
3 de fevereiro de 2023
Excellent service…
What can I say great company great service can ask for no more they do the job they deliver the products thank you
27 de janeiro de 2023
Opinião espontânea
the product is good
the product is good, high quality, but do not rush to choose delivery, waited more than two weeks
13 de janeiro de 2023
The service was great but the product…
The service was great but the product was not.
7 de janeiro de 2023
My wife loves it
11 de janeiro de 2023
Great product
Great product. First time use was not entirely satisfactory. But sunsequent use made the experience better, Would recommend.
30 de dezembro de 2022
Orgasmic haha 420
8 de dezembro de 2022
Had a bad experience before with not…
Had a bad experience before with not Recieving my last order BUT this time they done well.
Great service thank you !
Royal Mail was a bit slow but they are not in control of that !
Go and get your orders in
9 de dezembro de 2022
Easy online shopping experience
Easy online shopping experience, discreet delivery and billing, a range of delivery options to choose from and a great range of adult toys
9 de dezembro de 2022
I haven't received the item yet so…
I haven't received the item yet so can't assess it. I suppose held up with post strikes.
28 de novembro de 2022
Toys that turn up and glide right in !
The products that’s we receive from this store never truly disappoint! Always as stated,speedy discreet delivery and always leave my wife longing to see what arrives and how much fun we get out of gifts from this store.
28 de outubro de 2022
Opinião espontânea
Non delivery
Non delivery, no tracking information, unable to speak to customer service as no one answer it
30 de outubro de 2022
Resposta da Sexsuperstore
Hello
Many thanks for your feedback.
As explained in our emails to you, at checkout you did not select a tracked service.
We did then provide you with our shipping number provided by Royal Mail when requested but this provides limited information.
Royal Mail stated they could not deliver your parcel on the 27/10/2022 as they couldn’t gain access to the building.
It then stated they would try to deliver on the next working day but as advertised on our website, Royal Mail are currently experiencing delays and strikes that are beyond our control.
Our phone line is open 9am-4pm Monday to Friday as advised to your email. You did try to call on a weekend and so no one was available. We did however respond to your email promptly.
As you previously advised in your email, you are more than welcome to contact Royal Mail directly.
We understand your frustrations but thank you for your understanding that this is out of our control.
Company send unsolicited spam emails
Company send unsolicited spam emails to non-customers.
This is what their representative entered into the webform on my own professional website, along with a link to their store:
"u need to have a large black dildo shoved up ur ass you loser"
Now, I'm not a prude - I'm a queer, sex-positive personal therapist - but this is NOT an appropriate way to drive business towards their website. Leaving aside the aggressive message itself... My webform is clearly marked for the use of prospective therapy clients only and NOT to be used for unsolicited marketing.
If I want a dildo, I'll go out an search for one... And I won't be using these spammers.
5 de outubro de 2022
Opinião espontânea
Resposta da Sexsuperstore
Hello, thanks for leaving a review and sharing your feedback.
I can absolutely assure you that we take part in no such activity and do not condone this type of inappropriate activity by any of our partners or affiliates.
We send marketing messages only by email to customers or contacts that have signed up for marketing content - we do not send sms, post or unsolicited message via web forms.
We will investigate this incident to see if we can prevent someone from doing this again in the future. If you are able, would it be possible to share any details of the web form you received, mainly the link you were given that directs you to our website? If this was an affiliate of ours we may be able to track them using this link.
Thank you for sharing your experience with us and helping us improve.
Perfect shop and toys 👌
7 de setembro de 2022
Mrs loves it and try to spice things up
21 de agosto de 2022
Good product
15 de agosto de 2022
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