Sexsuperstore Opiniões 

Resposta da Sexsuperstore

15/10/2021

Thanks for writing your review!

Resposta da Sexsuperstore

14/06/2021

Hello. Thank you for your valued feedback. It is certainly not our intention to have sent you email once your have unsubscribed. Please accept our sincere apologies. I have check and can see your are unsubscribed from our mailing list and will therefore not receive any more emails from us and am unsure why you have continued to receive emails from us. We will review internally and action your feedback. Thank you once again. Sex Superstore.

Resposta da Sexsuperstore

15/10/2021

Thank you for taking the time to leave your review.

Resposta da Sexsuperstore

15/10/2021

Thanks for leaving your review :)

Resposta da Sexsuperstore

15/10/2021

Thank you for leaving a review :)

Resposta da Sexsuperstore

15/10/2021

Thanks for sharing your experience :)

Resposta da Sexsuperstore

15/10/2021

Thanks for your honest review!

Resposta da Sexsuperstore

16/03/2021

Thank you. We hope to see you again :)

Resposta da Sexsuperstore

15/03/2021

Thanks Sharon! We look forward to seeing you again!

Resposta da Sexsuperstore

14/03/2021

Thanks, Paul! Look forward to seeing you again soon.

Resposta da Sexsuperstore

1/02/2021

Thanks for your review. I have just reviewed your order and complaint. Looking through the history, the address you supplied us with was incorrect and subsequently Royal Mail could not deliver the package. When the package was returned to us, we immediately contacted you to resolve the incomplete address. You responded asking for a refund, which we gladly complied with. You paid £31.50 and were refunded £31.50 which was send via your original payment method. I’m afraid that I cannot see any further communication from you advising of this issue new issue and therefore this is the first we are hearing about it. As detailed above, I can see no problem or short fall in the refund, so kindly double check your records and should there still be a problem, contact sales@sexsuperstore.co.uk so we can investigate further.

Resposta da Sexsuperstore

1/02/2021

Thanks for your open and honest review of your experience. Our discretion guarantee (https://sexsuperstore.co.uk/pages/discretion-guarantee) is in place to ensure discreet delivery and communication from Sex Superstore to our customers to avoid any embarrassing or awkward situation. I appreciate your feedback and the time you have taken to share it with us, we will look into the matter further and make the nessesary adjustments. Best wishes, Josh.

Resposta da Sexsuperstore

1/02/2021

Thanks for your feedback :) we hope to see you again soon!

Resposta da Sexsuperstore

1/02/2021

Thanks for your review! We hope to have you shop with us again.

Resposta da Sexsuperstore

1/02/2021

Thank you for reviewing us. We look forward to having you shop with us again :)

Resposta da Sexsuperstore

12/01/2021

Thank you for your review! We hope to see you again soon :)

Resposta da Sexsuperstore

10/01/2021

Thanks for your review! We hope to see you again soon :)

Resposta da Sexsuperstore

4/01/2021

Thanks Keith, we hope to see you again soon :)

Resposta da Sexsuperstore

31/12/2020

Thank you for your honest review and sharing your experience. We are very sorry that your complaint took longer to resolve than both of us would have liked. I’d like to clarify, the product in question is safe and fully tested, with no other reports of it causing any electric shocks. Once the product was returned to us, it was inspected and no issue could be found with it. In line with our returns policy, we were unable to issue a refund as the product has been used, however after further dialog we agreed as a gesture of goodwill to issue a refund.

We appreciated your feedback and will use it to improve our service.