Blinds fitted by Robert quicker than I expected,even though there was a slight problem with my kitchen window frame he professionally found a way around the problem.A credit to the company
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Leia as opiniões dos outros
Ryan came out to help us choose our new blinds today, and the service was outstanding from start to finish. He was friendly, professional, and incredibly knowledgeable, taking the time to answer all... Ver mais
Not even had the blinds installed yet and not impressed. Had the guy out to measure all good, seemed genuinely good from the get go. Paid my 2 payments and appointment booked for Thursday.... Ver mais
Milo was very professional when he came round to measure up. He rang me 30 mins before the appointment as I had requested. He treat the house with care and made sure to wipe his feet on the doorma... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Shades Blinds Glasgow have been serving customers in Scotland’s Central Belt for over 30 years, offering the most comprehensive range of window blinds, covering Glasgow and many locations beyond, such as Ayr, Irvine & East Kilbride. Here at Shades Blinds in Glasgow City, we manufacture top quality products, at exceptional value for money, all made to measure window blinds on all blind ranges: that has always been our trademark.
Informações de contacto
3 Drum Mains Park, G68 9LD, Cumbernauld, Reino Unido
- 0800 917 3499
- sales@shades-blinds.co.uk
- shades-blinds.co.uk
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Respondeu a 90% das suas opiniões negativas
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Awareness about company
The guy from Shades blinds who came this morning to take measurements for my other windows was extremely rude and disrespectful. The way he spoke to me was completely unprofessional and lacked basic manners and respect. Instead of listening properly, he just kept arguing the whole time.
He also seemed to be in such a rush that he simply gave his quotation and did not bother discussing anything properly. When I told him that I would leave bad reviews because of his behaviour , he replied, “Yeah,yeah, sure, joshua murrey, definitely do it.”
Very disappointing customer service and attitude.

Resposta da Shades Blinds
5 stars
Had Ryan out to measure went through it all in no time and the price was fab so booked up and waiting on my new blinds great service

Resposta da Shades Blinds
The service I received was excellent…
The service I received was excellent from start to finish ,I was kept well imformed throughout the ordering and instillation
I am delighted with the blinds

Resposta da Shades Blinds
I wrote a review about 3 months ago…
I wrote a review about 3 months ago just felt it was fair to update my review because of recent changes.
i bought blinds 7 months ago. firstly the blinds didn’t fit although made to measure. After a very unpleasant experience with one of the salesman/ fitter. i told him not to contact me again he called me a liar. Never in my life have I employed somebody for a service and be spoken into the way he did. Eventually, a second blind was made and put up it was worse than first blind. The sent out a really professional guy who was lovely and agreed that the blinds were bowed . there was one member of staff Danny in Office who did everything his power to solve problem eventually after much stress and time-consuming seven months in total I got my money back but after the blinds came down there was holes in my walls that had just been painted the blinds that had been fitted hadn’t been done correctly raw plugs.
massive damage so cost me to get decorator in again to fix !! so cost me more money for both windows to be repaired. the stress this situation cost me was unbelievable. i had to constantly chase the company up was told a whole lot of different stories. nightmare. don’t know what happened to this company as they put blinds up in my conservatory and was pleased. personally, I would advise people against using this company.

Resposta da Shades Blinds
Appalling customer service
Love my shutters but one fell off the wall within 3 months and another fell off 2 years after being installed. I have now been waiting 4 months to have it repaired. Difficult to get someone to speak to and, although they promise to call back, they never do. Customer service is appalling.

Resposta da Shades Blinds
Very polite and professional explained…
Very polite and professional explained everything to detail also 100%service

Resposta da Shades Blinds
Terrible sales systems, product control and after sales.
The company went ahead with an order which hadn't been finalised. We still had to choose between 2 colours, but rather than checking which colour we wanted, the company put together the 4 blinds with 2 blinds in each colour. There seems to be no system in place to catch situations like this and we were blamed for it.
The fitter (a nice guy) noticed and told us about the different colours.
In response the salesman came back and was so defensive and accusatory that he turned a poor situation into a terrible one.
We were told the customer service would be in touch, but they haven't.
I wouldn't recommend or use the company again.

Resposta da Shades Blinds
Great service
Fast professional service from start to finish
Ordered two blinds after the service I received before. Very happy with quality of blinds and the fitter was very good.

Resposta da Shades Blinds
Never replied when I complained about…
Never replied when I complained about bumps on blinds would not recommend them

Resposta da Shades Blinds

Resposta da Shades Blinds
First class service from start to…
First class service from start to finish the blind was perfect which I ordered will definitely be using shades blinds in the future.

Resposta da Shades Blinds
Straight forward from the beginning!
Straight forward from the beginning!
Very professional tidy and might I add the blinds were perfect

Resposta da Shades Blinds
Brilliant service,turned up on…
Brilliant service,turned up on time,very knowledgeable and very polite would definitely recommend

Resposta da Shades Blinds

Resposta da Shades Blinds
Shades blinds were exellent from 1st…
Shades blinds were exellent from 1st call through to measuring and fitting, the team were very helpfull and friendly, and profesionly fitted

Resposta da Shades Blinds
Rep first class
Rep first class, fitter efficient everything as arranged and great price delighted

Resposta da Shades Blinds
New Blind again. Absolutely love this company keep using…
Absolutely love this company keep using them brilliant service brilliant quality and great prices kept in touch through first telephone conversation till arrival at property can't beat them on value and service never had a complaint keep doing what you are doing one happy customer 😀

Resposta da Shades Blinds
Such an easy experience
Such an easy experience, from booking our measurement appointment online to then James coming out measuring and showing me samples and me choosing what I wanted. It was then a straight forward process to get them booked in ans paying and the fitting was so quick also and no mess or anything left. We absolutely love our blinds. We got 5x wooden blinds in scandi oak and 3x white blackout roller blinds.

Resposta da Shades Blinds
Was a large office job and although a…
Was a large office job and although a few windows were missed or wrong size, Shades rectified very quickly which is really appreciated. Would recommend- thanks to all at Shades 👏👏👏

Resposta da Shades Blinds
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