Good quality excellent service and delivered promptly fitted fleece sheet extremely soft warm and cosy for the cold nights ahead
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I had to report a faulty item I had bought online at Shaws Department store's before Christmas. I put off emailing Shaws as I did not need the inconvenience of it so close to Christmas. However, m... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Shaws is an Irish family owned business established in 1864 that launched online in September 2021. All products shipped from Ireland and packed with care. Presently, Shaws operates 15 stores in the main provincial towns of Ireland and employs almost 1000 people. We remain a family-run business, with many Shaw family members work in various positions throughout the company. As the company has grown, so too has the depth and range of the products we offer; expanding to now include Womenswear, Menswear, Childrenswear, Schoolwear, Footwear, Beauty, Electrical Appliances, Jewellery, Home Solutions, Gifting and more. Being a service-led business, our people have always been vital to our success, with many dedicating their entire careers to Shaws. This loyalty, and their dedication to our customers, is a key factor in our long-standing success. Such commitment to our customers was recognised in 2020 when we were awarded the ‘Best Brand in Retail Sector’ in the CXi Ireland Customer Experience report. Contact us anytime at online@shaws.ie and please visit our new website www.shaws.ie For generations our customers have trusted us with their loyalty and continued support. It is this trust we pride ourselves on. People matter to us at Shaws, which is why when you shop with us, whether in-store or online, we guarantee you quality and care, from our family to yours.
Informações de contacto
New Road, Portlaoise, Co. Laois, R32 NN2P, Portlaoise, Irlanda
- 057 869 2300
- online@shaws.ie
- shaws.ie
4,2
Bom
263 opiniões
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Very good products at exceptional prices
22 de janeiro de 2024
Resposta da Shaws Department Stores
Hi Olivia,
Many thanks for leaving this review for us, we highly appreciate your feedback! We are very happy to hear that our products and offers appeal to you, and hope to find you shopping with us again in future!
All the best,
Béibhinn
Bit of a wait for the click and collect
I had a click and collect order. It took a long time to arrive for collection. Otherwise fine.
22 de janeiro de 2024
My purchases were as described …
My purchases were as described delivered on time .very happy sizes good thank you.😀
22 de janeiro de 2024
Resposta da Shaws Department Stores
Hi Rita,
Many thanks for leaving this review for us, we highly appreciate your feedback! I am glad to hear that the products you ordered met (and hopefully exceeded!) your expectations, and that your delivery was efficient.
We hope you choose Shaws again!
All the best,
Béibhinn
Great thank you
22 de janeiro de 2024
Resposta da Shaws Department Stores
Hi Catherine, thank you for shopping with us and leaving this kind review!
All the best,
Béibhinn
Good quality and service
Love the coat I purchased very good quality and fast delivery
22 de janeiro de 2024
Resposta da Shaws Department Stores
Hi Sarah,
Many thanks for leaving this review for us, we highly appreciate your feedback! I am happy to hear that you enjoyed your purchase and that your delivery was quick. We hope you choose Shaws again!
All the best,
Béibhinn
Good experience
Ordered before Christmas and received very quickly. Found out before New Year that cardigan I had purchased had a faulty front seam. Shaws arranged courier collection (excellent communications) and was refunded about a week later. Very happy and would shop again.
17 de janeiro de 2024
Opinião espontânea
Resposta da Shaws Department Stores
Hi Louise,
Many thanks for leaving this review for us, we highly appreciate your feedback! I am happy to hear that you were pleased with our communications, and hope you choose to shop with us again.
All the best,
Béibhinn
Didn't have everything I ordered but…
Didn't have everything I ordered but did let me know and I got a refund
27 de dezembro de 2023
Resposta da Shaws Department Stores
Hi Margaret,
Many thanks for leaving this review for us, we highly appreciate your feedback! I am happy to hear that you were pleased with our communications, and hope you choose to shop with us again.
All the best,
Béibhinn
Excellent service
27 de dezembro de 2023
Resposta da Shaws Department Stores
Hi Nada,
Many thanks for leaving this review for us, we highly appreciate your feedback!
All the best,
Béibhinn
Ordered item to collect click & collectin wrong store
Ordered item to collect in wrong store. Emailed and was delivered to my local store
22 de dezembro de 2023
Resposta da Shaws Department Stores
Hi Dawn,
Many thanks for leaving this review for us, we highly appreciate your feedback! I am happy to hear that you were pleased with our communications, especially in the event where something does not go to plan.
We hope that you continue to choose Shaws, and thank you for shopping with us!
All the best,
Béibhinn
I made a purchase on the 21st and as of…
I made a purchase on the 21st and as of today the 1st Jan no idea when it will be ready for collection. It might be Christmas and new year but that’s no excuse.
22 de dezembro de 2023
Excellent service from start to finish
Excellent service from start to finish
Best I have ever received
Only took 3 days from order to delivery
22 de dezembro de 2023
Resposta da Shaws Department Stores
Hi Josephine,
Many thanks for leaving this review for us, we highly appreciate your feedback! I am happy to hear that you were enjoyed our service throughout, and it means a lot to us that you say it is the best you have ever received.
We hope to continue meeting and exceeding our customer's expectations, and that you choose to shop with us again in the future!
All the best,
Béibhinn
Excellent
Excellent. Purchased two items. Arrived on time, and were exactly as presented online. Beautiful. Thank you. I will definitely buy from Shaws again, and I highly recommend.
12 de dezembro de 2023
Opinião espontânea
Easy to pick up item in store and no…
Easy to pick up item in store and no delay
21 de novembro de 2023
Had to return and asked if I could do…
Had to return and asked if I could do it at a local shaws.
Got an answer asap was told no problem.
Was told how to do it.
Got there and even though very busy at 10.30 in the morning they sorted me out in no time.
Thank you.
21 de novembro de 2023
amazing service delivered on time loved my purchase good prices
amazing service delivered on time
21 de novembro de 2023
Exactly what we wanted
Exactly what we wanted, click and collect fast and efficient
21 de novembro de 2023
Great item...fast click & collect
21 de novembro de 2023
Excellent service
23 de outubro de 2023
Resposta da Shaws Department Stores
Hi Niamh,
Thank you so much for sharing your experience with us, we are delighted to hear that you found our service to be excellent.
If there is anything we can assist you with on a past or future order, please get in touch!
Kind regards,
Shaws
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