Good quality excellent service and delivered promptly fitted fleece sheet extremely soft warm and cosy for the cold nights ahead
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I had to report a faulty item I had bought online at Shaws Department store's before Christmas. I put off emailing Shaws as I did not need the inconvenience of it so close to Christmas. However, m... Ver mais
Carlow Store Approached counter to ask about foundation. Assistant literally pointed to area of shop floor but never even offered help with choosing correct shade etc. Very unhelpful. The second ass... Ver mais
Informações sobre a empresa
Escrito pela empresa
Shaws is an Irish family owned business established in 1864 that launched online in September 2021. All products shipped from Ireland and packed with care. Presently, Shaws operates 15 stores in the main provincial towns of Ireland and employs almost 1000 people. We remain a family-run business, with many Shaw family members work in various positions throughout the company. As the company has grown, so too has the depth and range of the products we offer; expanding to now include Womenswear, Menswear, Childrenswear, Schoolwear, Footwear, Beauty, Electrical Appliances, Jewellery, Home Solutions, Gifting and more. Being a service-led business, our people have always been vital to our success, with many dedicating their entire careers to Shaws. This loyalty, and their dedication to our customers, is a key factor in our long-standing success. Such commitment to our customers was recognised in 2020 when we were awarded the ‘Best Brand in Retail Sector’ in the CXi Ireland Customer Experience report. Contact us anytime at online@shaws.ie and please visit our new website www.shaws.ie For generations our customers have trusted us with their loyalty and continued support. It is this trust we pride ourselves on. People matter to us at Shaws, which is why when you shop with us, whether in-store or online, we guarantee you quality and care, from our family to yours.
Informações de contacto
New Road, Portlaoise, Co. Laois, R32 NN2P, Portlaoise, Irlanda
- 057 869 2300
- online@shaws.ie
- shaws.ie
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I am delighted with the items I got…
I am delighted with the items I got this is my second time order from shaws quick and easy and delivered in less than two days I would recommend them to anyone who wants to buy online close I was lucky because there was discount on all the items which is great
I found this company to be very prompt…
I found this company to be very prompt on dispatching my order and keeping me informed on its progress. Also very easy to place order at checkout. My item arrived within a few days and the product quality is very good. Highly recommend this store.
Great company always great value…
Great company always great value compared to other retailers genuine value for money definitely no problem recommend to anyone
Excellent online customer service
Excellent online customer service. Very efficient!
7 to 10 working day click and collect
I ordered click and collect in Friday the 12th of December. The confirmation email said they aim to deliver in 3 to 5 working days. As I'd heard nothing up yo today the 17th of December, I emailed them. They have now said that click and collect delivery is 7 to 10 working days.
I understand Christmas and people being busy, however they are an Irish company with their warehouse in Ireland.
How could they be that slow?
So avoid click and collect.
Click and collect now waiting ten days…
Click and collect now waiting ten days so far only commuicate through email i have received items from america quicker ,who ever is in charge of click and collect its disgracefull i wont be shopping again ever in shaws
They want to take a leaf from other stores who have it within 2 days
Just one star for the moment
Just one star for the moment. It's now 8 days since ordering and it's still not even shipped ! Contacted twice all you get is automated reply mail back with no explanation! First time ordering here but if this is the standard,it will also be the last time.
Finally shipped today so 10 days later, and one item cancelled/ refund with no reason given.
Won't shop there again. Horrible
I ordered plenty of items over the last…
I ordered plenty of items over the last month with no issue I had to contact company and explain I still had not received this order. Then I get an email apologising and saying it’s on its way. I have all my decorations up and had this ordered so it would be here in time for me to put up with my decorations instead I had to use the old tree and this will go away till next year all because someone forgot to get my order sorted . All my others orders came within 48 hours as I live in Tullamore no distance between us over 2 wks waiting now.
Will shop online with shaws again
Recently placed an online with shaws.. everything came in perfect condition Nothing broken.. would definitely do online shopping again
Online order made and payment accepted…
Online order made and payment accepted by Shaws for a gift.
Refund issued with no reason stated.
Items still not delivered
Items still not delivered
Automated service
Ease of purchase
Ease of purchase, swift delivery, goods arrived in pristine condition, they always do
Always enjoy browsing Shaws on iPad
Fabulous selection of stuff
Bath Sheets
Very easy to navigate website.
Towels are exactly what I was looking for
I would give 5 stars only I bought a…
I would give 5 stars only I bought a jacket for 150 euro and was charged 15c for a paper bag to take it home. What a stingy mean thing to do. I wouldn’t rush back there.
Great quality as expected and fast…
Great quality as expected and fast delivery
Online order
Really disappointed with my recent experience. I ordered a navy console table - it arrived in grey (which shaws do not sell) I was told I would have a navy table sent out to me( 1 in stock) - a day later I was informed they were actually sold out of the navy tables. I am still waiting a refund after sending the wrong table back. I was promised a 20% discount for my troubles which was also a lie as customer service have not replied back to me since - do not buy anything online from Shaw's especially furniture. Really disappointing experience overall.
Terrible service, do not buy off them
Terrible service! I ordered bed sheets off them, to support an Irish business, thinking I would get the items within a week. It’s been over a week and not arrived, as well as me not receiving all the items I paid for. I am so frustrated with them as a company, I also never initially received a tracking code. Terrible, do not use them
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