Shaws Department Stores Opiniões 

263
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Good quality excellent service and delivered promptly fitted fleece sheet extremely soft warm and cosy for the cold nights ahead

Classificada 5 em 5 estrelas

Amazing customer service instigated by Therese in Dun Laoghaire and extended to her colleagues in Wexford and Waterford when I was searching for 2 duvet sets. The team tracked them down and I was able... Ver mais

Classificada 5 em 5 estrelas

I had to report a faulty item I had bought online at Shaws Department store's before Christmas. I put off emailing Shaws as I did not need the inconvenience of it so close to Christmas. However, m... Ver mais

Classificada 1 em 5 estrelas

Carlow Store Approached counter to ask about foundation. Assistant literally pointed to area of shop floor but never even offered help with choosing correct shade etc. Very unhelpful. The second ass... Ver mais

Informações sobre a empresa

  1. Loja de departamentos

Escrito pela empresa

Shaws is an Irish family owned business established in 1864 that launched online in September 2021. All products shipped from Ireland and packed with care. Presently, Shaws operates 15 stores in the main provincial towns of Ireland and employs almost 1000 people. We remain a family-run business, with many Shaw family members work in various positions throughout the company. As the company has grown, so too has the depth and range of the products we offer; expanding to now include Womenswear, Menswear, Childrenswear, Schoolwear, Footwear, Beauty, Electrical Appliances, Jewellery, Home Solutions, Gifting and more. Being a service-led business, our people have always been vital to our success, with many dedicating their entire careers to Shaws. This loyalty, and their dedication to our customers, is a key factor in our long-standing success. Such commitment to our customers was recognised in 2020 when we were awarded the ‘Best Brand in Retail Sector’ in the CXi Ireland Customer Experience report. Contact us anytime at online@shaws.ie and please visit our new website www.shaws.ie For generations our customers have trusted us with their loyalty and continued support. It is this trust we pride ourselves on. People matter to us at Shaws, which is why when you shop with us, whether in-store or online, we guarantee you quality and care, from our family to yours.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

263 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,2

Todas as opiniões

(263)

76 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I am delighted with the items I got…

I am delighted with the items I got this is my second time order from shaws quick and easy and delivered in less than two days I would recommend them to anyone who wants to buy online close I was lucky because there was discount on all the items which is great

29 de dezembro de 2025
Classificada 5 em 5 estrelas

I found this company to be very prompt…

I found this company to be very prompt on dispatching my order and keeping me informed on its progress. Also very easy to place order at checkout. My item arrived within a few days and the product quality is very good. Highly recommend this store.

29 de dezembro de 2025
Classificada 1 em 5 estrelas

7 to 10 working day click and collect

I ordered click and collect in Friday the 12th of December. The confirmation email said they aim to deliver in 3 to 5 working days. As I'd heard nothing up yo today the 17th of December, I emailed them. They have now said that click and collect delivery is 7 to 10 working days.

I understand Christmas and people being busy, however they are an Irish company with their warehouse in Ireland.

How could they be that slow?

So avoid click and collect.

12 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Click and collect now waiting ten days…

Click and collect now waiting ten days so far only commuicate through email i have received items from america quicker ,who ever is in charge of click and collect its disgracefull i wont be shopping again ever in shaws
They want to take a leaf from other stores who have it within 2 days

8 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Just one star for the moment

Just one star for the moment. It's now 8 days since ordering and it's still not even shipped ! Contacted twice all you get is automated reply mail back with no explanation! First time ordering here but if this is the standard,it will also be the last time.

Finally shipped today so 10 days later, and one item cancelled/ refund with no reason given.
Won't shop there again. Horrible

9 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered plenty of items over the last…

I ordered plenty of items over the last month with no issue I had to contact company and explain I still had not received this order. Then I get an email apologising and saying it’s on its way. I have all my decorations up and had this ordered so it would be here in time for me to put up with my decorations instead I had to use the old tree and this will go away till next year all because someone forgot to get my order sorted . All my others orders came within 48 hours as I live in Tullamore no distance between us over 2 wks waiting now.

26 de novembro de 2025
Classificada 5 em 5 estrelas

Ease of purchase

Ease of purchase, swift delivery, goods arrived in pristine condition, they always do
Always enjoy browsing Shaws on iPad
Fabulous selection of stuff

26 de novembro de 2025
Classificada 1 em 5 estrelas

Online order

Really disappointed with my recent experience. I ordered a navy console table - it arrived in grey (which shaws do not sell) I was told I would have a navy table sent out to me( 1 in stock) - a day later I was informed they were actually sold out of the navy tables. I am still waiting a refund after sending the wrong table back. I was promised a 20% discount for my troubles which was also a lie as customer service have not replied back to me since - do not buy anything online from Shaw's especially furniture. Really disappointing experience overall.

16 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible service, do not buy off them

Terrible service! I ordered bed sheets off them, to support an Irish business, thinking I would get the items within a week. It’s been over a week and not arrived, as well as me not receiving all the items I paid for. I am so frustrated with them as a company, I also never initially received a tracking code. Terrible, do not use them

27 de outubro de 2025
Opinião espontânea

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