SheMed UK Opiniões 5561

TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

As a nurse myself I do appreciate the blood test prior to starting the programme, well designed website/app, easy to use, like the option of escalation to clinician, overall so far so good! Only been... Ver mais

Classificada 4 em 5 estrelas

I like that we are monitored and not just left to our own devices, comforting to know some one is available when needed. I liked the introductory pack which included medications to help with symptom... Ver mais

Classificada 5 em 5 estrelas

Having struggled with my weight all my adult life, SheMed is the answer to my prayers!! The support is wonderful and the fact that everything is included in the price is great. No trawling the chemis... Ver mais

Classificada 5 em 5 estrelas

Absolutely delighted with the service provided by SheMed. The app is so easy, instructions are clear and customer service is second to none. Lost good steady weight in my first month with so much posi... Ver mais

Informações sobre a empresa

  1. Clínica de Ginecologia e Obstetrícia
  2. Serviço de emagrecimento

Sobre SheMed UK

Escrito pela empresa

SheMed Logo

The first female-focused Weight Loss Programme in the UK

Created specifically for women, the SheMed Weight Loss Programme is dedicated to making weight loss work for you. We do this by working closely with you to understand your medical history and entire health landscape. Once we have this knowledge, we use data-driven solutions including blood analysis and AI tools to determine your best treatment plan.

This personalised approach, combined with world-class medication and ongoing support from our experts, means SheMed is perfectly placed to help you achieve your weight loss goals.

At SheMed we offer:

  • GLP-1 Medications
  • Weekly progress monitoring
  • In-app women's health support
  • 24/7 side effect support
  • Tailored, monthly dosing
  • Extensive assessment and eligibility review
  • Female-focused content

Find out more


Informações de contacto

Promotion box for SheMed UK

SheMed Weight Loss Programme

Effective and proven weight loss medication, delivered directly to you

4,3

Excelente

TrustScore: 4.5 em 5

6 mil opiniões

5 estrelas
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1 estrela

Respondeu a 99% das suas opiniões negativas

Geralmente responde em 14 horas

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Classificada 1 em 5 estrelas

Cheap, complicated, and they keep your money. Very unhappy.

SheMed get you on the hook with an upfront payment of hundreds of pounds, and then you have to wait for a blood test kit, download an app, do the test and send it off, wait for results and a decision if you even qualify for something other pharmacies glady provide, all for them to not even give you a full refund if this process logistically doesn't work for you. Meanwhile you potentially run out of your previous Px!!
SheMed have had over £200 of my money, caused such delays I had to buy with another pharmacy anyway, not been entirely transparent about the partial refund in my calls with them about cancelling, and now when I have to cancel before I've even done the blood test, they're keeping over £50 of my money for absolutely nothing.
They hook you in as one of the cheaper companies but then keep the money for providing no service if you can't access their apps, etc. Absolutely disgusting company. You'd be better off going to another pharmacy and paying a bit more for a much simpler and complication-free service. At least you'd have something to show for your money!

17 de abril de 2026
Opinião espontânea
logótipo da SheMed UK

Resposta da SheMed UK

We’re sorry to hear that this experience has not lived up to your expectations, and we appreciate the space to clarify.

The price you have received includes the standard price of the screening kit and the medication offer.

On the website, the screening process, and in the checkout process, they all clearly state that a blood test stage needs to be completed before issuing a prescription. All customers are required to review and accept our terms and conditions before completing their first purchase. These outline how our service works, including the mandatory steps for the screening process and our refund policy. As we provide prescribed medications and regulated medical products, including the screening kit, we are legally required to follow strict prescription and dispensing guidelines.

That said, we are providing a partial refund for the medication as a gesture of goodwill, which goes outside the scope of our terms and conditions.

If you have any further questions, please feel free to respond to us via the app where you can find our contact information.

Classificada 5 em 5 estrelas

Great experience so far

As a nurse myself I do appreciate the blood test prior to starting the programme, well designed website/app, easy to use, like the option of escalation to clinician, overall so far so good! Only been with SheMed for 2 weeks so too early to tell re weight loss

9 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Complete scam...

Complete scam.... Once they get your credit card number they will up the price and keep sending you the same dose.....

2 months later and they're STILL trying to charge my card.

AVOID

UPDATE: Honestly, never seen anything like it. They know you've cancelled but will still see if they can get away charging your card.

16 de abril de 2026
Opinião espontânea
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Resposta da SheMed UK

We’re sorry to hear that your experience did not meet your expectations.

There are several reasons why the same dosage may be prescribed again, including limited weight loss with the previous pen or the presence of side effects. As outlined in our Terms and Conditions, unless a refill request is manually submitted with a specific dosage, an automatic request will be processed. In those cases, our clinical team determines the most appropriate dosage based on the information available in your account, including your weight loss progress.

Regarding pricing, we are currently offering an exclusive deal with a first Wegovy pen at the lowest dosage at a promotional price. Any subsequent pens are offered at our standard rate.

We’re also sorry to hear that there have been attempts to charge your card. If you have submitted a cancellation request, this should not happen. If no cancellation request has been submitted, then, as outlined in our Terms and Conditions, charges will continue as agreed at the time of your initial checkout.

For more information, please visit our website. If you have any further questions, please do not hesitate to contact us.

Classificada 5 em 5 estrelas

From the very beginning with SheMed

From the very beginning, Shemed have been absolutely brilliant. Their communication is clear, supportive, and reassuring, which instantly puts you at ease. The initial start‑off programme is excellent and provides a wealth of information, helping you feel informed and confident right from the start.
The weekly care has been fantastic – consistent, attentive, and genuinely focused on your wellbeing throughout the journey. Ordering is straightforward and hassle‑free, and they also offer great seminar opportunities that are incredibly helpful and informative.
Overall, the entire process has been genuinely pleasant from beginning to continuing, and you really feel supported every step of the way. I couldn’t be happier with the level of care and professionalism shown by the whole team.

16 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Not worth the hassle for £10 discount

The customer service was shocking, very unhelpful and rude, I was made to feel stupid when in fact the fault was there’s. They took money from my bank with no warning, i did not agree to a 3 month contract at £309. I sent in my concerns regards this and the large price increase before having my medication approved, they responded to say they would look in to this yet still continued to process my order ensuring there was no chance of getting my money back. I wanted to look after my health, this has backfired greatly with the stress and anxiety of the large amount of money leaving my account without my consent.

3 de março de 2026
Opinião espontânea
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Resposta da SheMed UK

We are sorry to hear that your experience left you feeling this way, specially about our customer service, as this is not the standard service we aim to provide.

Our pricing structure, including promotional offers and ongoing costs, is outlined during the checkout process. To clarify, the Blue Light Card discount applies to the first month only, as part of a three-month treatment commitment, with the standard pricing for subsequent months remaining at the price displayed on the website.

As outlined in our terms and conditions, which customers are required to review and accept at checkout, our service operates on an auto-refill basis. This means that every 28 days, payment is processed and medication is issued automatically to ensure continuity of treatment, unless a cancellation or delay request is submitted within the appropriate timeframe prior to the next billing date.

We are sorry if this did not feel clear at the time and by no means do we wish to cause you any frustration.

You may get in contact with our support team via phone or email if you feel you require further assistance.

Classificada 5 em 5 estrelas

It’s been amazing

I love the nutrition webinars that you guys do it’s so informative especially about having prepared meals so I do eat my daily nutrients day to day, I can’t thank you guys enough this medication has given me my life back because it’s put me in control of my PCOS, instead of the other way round which it has been for years, I didn’t realise how unhappy I was until I wasn’t anymore, I’ve seen a vast improvement in my mental health as I’m able to manage it more effectively. I’m nuts about fruit and fibre sounds silly to some but I actually crave fruit and vegetables now more than I ever have, I do Pilates now and strength training for half an hour 4-5 times a week it helps me with my osteoarthritis and joint pain as well as my mental health I love it, I’m 21lbs down now, I’m grateful to you guys at SheMed for being women focused you guys have intentional care, here’s to many more weight loss mile stones.

15 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I’ve tried to email get same response…

I’ve tried to email get same response to cancel my order even before anything has been shipped or delivered

14 de abril de 2026
Opinião espontânea
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Resposta da SheMed UK

Thank you for taking the time to leave us a review.

We have reviewed your account, and we are pleased to see that our support team has already responded to your emails and that your query is now resolved.

Please feel free to contact our support team if you require further assistance.

Classificada 1 em 5 estrelas

I purchased the first month for £79

I purchased the first month for £79, selecting the one‑month option only. Without my permission, ShedMed took £139 from my account for a second month that I never agreed to.

When I called, they claimed I had “accepted” a repeat prescription, which is completely untrue. I did not authorise any subscription or ongoing payments.

This experience felt misleading and stressful. Please be careful ,don’t get caught out by unexpected charges.

15 de abril de 2026
Opinião espontânea
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Resposta da SheMed UK

We are sorry to hear that your experience with us did not quite meet your expectations.

Our pricing, including various options like monthly plans, is outlined on our website. While the first month often features a promotional offer, the standard subsequent pricing is clearly displayed before proceeding with ongoing treatment.

As per our terms and conditions, which all customers are required to review and accept during the checkout process, our service includes an auto-refill process. To ensure your treatment continues promptly and without interruption, your payment will be processed, and your medication will be shipped automatically every 28 days, unless a cancellation or request to delay your medication is submitted before your next payment cycle within the correct time frame.

We apologise if this did not feel clear during your experience.

Please feel free to get in contact with our support team if you require further assistance.

Classificada 4 em 5 estrelas

I like that we are monitored and not…

I like that we are monitored and not just left to our own devices, comforting to know some one is available when needed. I liked the introductory pack which included medications to help with symptoms such as, indigestion, constipation etc.
Lost 10kg since January, which I am very pleased with but my weight loss has come to a halt now.
But all in all I am impressed with SheMed.

15 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely awful experience.

Absolutely awful experience.
Responded to advert with discount offer.
They took £ immediately, then I got a pack - blood test and told to download an app.
I sent info they wanted via app but explained couldn't do their bloodtest ( arthritic hands ) so can I send full results from recent NHS test or should I send it back and we cancel as this isnt right for me ?
She med simply sent another Blood Test and wrote an email to me saying I am in a contract and cant cancel.
I then wrote back - i physically cant don't his test. I will take it to GP to ask for help.
GP was annoyed - said NO send it back and ask for refund its not suitable. I asked again - Shemed said NO. We are keeping your money.
Absolutely awful company!
Ive sent 2 packs of blood tests back now!
She med have taken £75 out of my bank.

2 de abril de 2026
Opinião espontânea
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Resposta da SheMed UK

We’re very sorry to hear about your experience and understand how frustrating and upsetting this must have been, particularly given the difficulties you’ve described.

We do have procedures in place to support patients who are unable to complete the blood test themselves, including alternative options and additional guidance where needed. We’re sorry that this was not clearly communicated to you at the time, as we appreciate that this would have made a significant difference to your experience.

Our intention is always to support patients through the onboarding process in a way that is safe, accessible and appropriate for their individual circumstances. We regret that in this instance, you felt this was not the case.

We would much prefer to resolve this constructively and support you through the process rather than see you leave feeling dissatisfied. A member of our support team has been in touch to assist you further with this.

Classificada 5 em 5 estrelas

Just brilliant.

Having struggled with my weight all my adult life, SheMed is the answer to my prayers!! The support is wonderful and the fact that everything is included in the price is great. No trawling the chemists to buy needles, swabs, sharps bins, medications etc. Everything is done in the comfort of your home, from blood tests to taking delivery of monthly prescriptions.
Thank you SheMed from a 69 year old who is delighted with the service you provide!! X

14 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

First experience and no problems so…

First experience and no problems so far. After bloods had a consultation with a professional because of some history then got the all clear. All seems very well thought out and you feel well looked after.

2 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Very disappointing experience with…

Very disappointing experience with SheMed. The whole process is unnecessarily slow and complicated – first a home blood test, then waiting for results, and only after that you receive the pen.

Pricing is not transparent. The first dose is cheap, but the next ones are much more expensive, and no one mentioned the option of a 3- or 6-month plan. The app doesn’t even show prices before payment, which is frustrating.

Communication is poor – you have to constantly call or message just to get basic information. Too many questions at every step and far too much hassle before you even receive the medication.

Would not recommend.

13 de abril de 2026
Opinião espontânea
logótipo da SheMed UK

Resposta da SheMed UK

We’re sorry to hear that your experience felt frustrating and more complicated than expected.

Our onboarding process, including the blood test and clinical review, is designed to ensure that treatment is prescribed safely and appropriately. We understand that this can feel time-consuming, and we appreciate your patience during this stage.

In terms of pricing, we aim to be as transparent as possible. Our prices, including different plan options such as monthly plans, are outlined on our website. The first month is often offered at a promotional rate, with subsequent pricing clearly displayed prior to ongoing treatment. We apologise if this did not feel clear during your experience.

We also recognise that communication is an important part of the journey, and we’re sorry if you felt you had to chase for information. This is not the level of service we aim to provide.

We would much prefer to resolve this constructively and support you through the process rather than see you leave feeling dissatisfied. We have requested your details via Trustpilot so that we can review your case in full and assist you further.

Classificada 2 em 5 estrelas

The website isn’t as good as the other…

The website isn’t as good as the other company. Takes too long to deliver compared to other company’s. Easier log ins with other company, if you work full time this takes longer, wouldn’t use again.

13 de abril de 2026
Opinião espontânea
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Resposta da SheMed UK

We’re sorry to hear that your experience didn't quite meet your expectations.
We would like to share a little more about our onboarding process, as it is a fundamental part of what makes our programme unique. This step is designed specifically to ensure that your treatment is both clinically safe and the best fit for your individual needs.
To make things as convenient as possible, our onboarding is available 24/7, allowing you to complete it whenever suits you best. We are also incredibly proud of the impact our onboarding blood tests have had; they have helped many of our patients discover underlying health conditions they weren't previously aware of. This is why we consider this step such a vital part of the care and support we provide.
If you have any further questions, please feel free to get in touch. We’re here to help.

Classificada 5 em 5 estrelas

Absolutely delighted with the service…

Absolutely delighted with the service provided by SheMed. The app is so easy, instructions are clear and customer service is second to none. Lost good steady weight in my first month with so much positive support from the SheMed team! Highly recommended!

13 de abril de 2026
Opinião espontânea

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