Product idea was wonderful, execution was terrible. Shipping issues, subscription issues with cleaning pods, support availability was poor, then we are out of business. I purchased 3 devices and 1 kin... Ver mais
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Leia as opiniões dos outros
3 our of 4 of my units stopped working within a couple months, and even when they did work it simply slowed down the toilet-cleaning that was needed... Definitely doesn't replace toiled cleaning. Plus... Ver mais
I have been using them for months now.I can't tell any difference whether they are there or not. Batteries die constantly. The app is poorly coded to the point where it kills my phone battery. Even th... Ver mais
We really love this product, it’s neat looking, easy to install, works perfectly, and keeps the inside of your bowl sparkling clean. Had mine for several months now just refill while adding the pods a... Ver mais
Informações sobre a empresa
- Empresa de software
- também em
- Empresa de equipamento electrónico
- Fornecedor de produtos químicos para a casa
- Loja de materiais para canalização
Escrito pela empresa
Shine Bathroom uses technology to elevate your bathroom experience. Shine's first product is the Shine Bathroom Assistant - A simple way to automate toilet cleaning and maintenance.
Informações de contacto
6500 Hollister Ave, Suite 115, 93117, Goleta, Estados Unidos da América
- (805) 272 - 7600
- team@shinebathroom.com
- shinebathroom.com
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Have not been able to order refills…
Have not been able to order refills have emailed and received no reponse.
Company no longer replies to emails or…
Company no longer replies to emails or from within the app. Can no longer get on their website to order pods. The app itself and devices still work for me; I fill up with a vinegar/water mixture.. that's all the pods were, anyway.
No true service that is helpful and a lot of cheap talk and crap from the beginning to the end.
No true service that is helpful and from the very beginning of this disastrous purchase of four units, a lot of promises were made, but there was no follow-through at all. What a scam.
They don't honor their money back…
They don't honor their money back guarantee. Doesn't work past a couple of weeks
They stopped sending pods to me and I…
They stopped sending pods to me and I paid for the unlimited. No one from customer service will get back to me
I haven’t been able to receive pods in…
I haven’t been able to receive pods in weeks!!! Unable to contact the company. I have not receive any shipments the inside of the toilets are dirty
Your company is a sham
Your company is a sham. You are out of business so basically your toilet cleaners are expensive paper weights.
You're out of business and left all…
You're out of business and left all your loyal customers swinging in the wind. Sad.
My shine assistant is not spraying…
My shine assistant is not spraying anymore. There are white powdery substance accumulating around the base of the equipment. I’m not sure if due to process they use to create the cleaning agent, it also creating crystallization that causes blockade on the sprayer. I tried to communicate this to Shine team however I didn’t get any respond from them.
Terrible
I, all of a sudden, can no longer get ahold of support. All three units stopped working and I also am not receiving my toilet paper anymore and I paid for the whole year!
Company seems to have gone out of…
Company seems to have gone out of business, rendering their expensive products useless.
Enjoyed clean toilets.
THEY WENT OUT OF BUSINESS!!!!
It doesn't work and the company closed…
It doesn't work and the company closed down without refunding it's customers. Can I give zero stats?
The unit works as advertise
The unit works as advertise. The battery does need to be charged monthly
Total Rip Off
Total Rip Off - They are out of business and I'm out the money on three cleaners and a yearly membership.. Total trash.
What a waste.
The company disappeared without much notice, leaving me hanging waiting for an additional device ordered and not being able to use the annual pod membership more than once.
Very Very BAD!
You must not follow up with your ratings. I have already done this once and my review is still the same, BAD!
No communication and no pods delivered. What good is the units if you cannot supply the pods.
Kathleen Studer
Active
Are you still active and in business.? End
My cleaner is working well but need a newer style spray end if possible
Decent product idea
Decent product idea, poor execution. The device works well with only a few flaws. The solution does its job. The customer service is ok, but the people are awesome. I'm beyond irritated that shine is going bankrupt and my last order of pods hasn't been fulfilled. I wish these things didn't depend on AWS so they could still be used once the service contract ends. I have had connection issues and the device sprays every time I use the bidet. If they added a "spray after x minutes past recent flush" option in the app instead of focusing on alexa integration, that would be awesome. Unfortunately, unless they come back from the brink of company death, that will never happen and it makes me sad.
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