Shine Bathroom Opiniões 

599
•
TrustScore: 2 em 5

2,1

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Product idea was wonderful, execution was terrible. Shipping issues, subscription issues with cleaning pods, support availability was poor, then we are out of business. I purchased 3 devices and 1 kin... Ver mais

Classificada 1 em 5 estrelas

3 our of 4 of my units stopped working within a couple months, and even when they did work it simply slowed down the toilet-cleaning that was needed... Definitely doesn't replace toiled cleaning. Plus... Ver mais

Classificada 2 em 5 estrelas

I have been using them for months now.I can't tell any difference whether they are there or not. Batteries die constantly. The app is poorly coded to the point where it kills my phone battery. Even th... Ver mais

Classificada 5 em 5 estrelas

We really love this product, it’s neat looking, easy to install, works perfectly, and keeps the inside of your bowl sparkling clean. Had mine for several months now just refill while adding the pods a... Ver mais

Informações sobre a empresa

  1. Empresa de software
  2. também em
  3. Empresa de equipamento electrónico
  4. Fornecedor de produtos químicos para a casa
  5. Loja de materiais para canalização

Escrito pela empresa

Shine Bathroom uses technology to elevate your bathroom experience. Shine's first product is the Shine Bathroom Assistant - A simple way to automate toilet cleaning and maintenance.


Informações de contacto

2,1

Mau

TrustScore: 2 em 5

599 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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2,1

Todas as opiniões

(599)

0 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

No customer service

No customer service
Didn’t recommend you to my friends
Never buy your product again
You should be reported to the BBB
You don’t call back
Your a pathetic company

31 de março de 2022
Classificada 1 em 5 estrelas

Absolutely zero customer service

I have been trying to reach out to customer service every way they offer and for about 3 months now. EMAIL x4, TEXT x1, LIVE CHAT website x3, LIVE CHAT on the app x2. No matter what they DO NOT RESPOND AT ALL. I have Shine unlimited and been trying to claim but won't let me and God forbid I get someone to get in touch with me. If I could give a zero star I would but they don't offer it.

31 de março de 2022
Classificada 1 em 5 estrelas

Worst product ever!!

Worst product ever. I bought 2 and returned the unopened one. I sent about 10 emails regarding the return with no reply. I returned it over 3 months ago and never received my refund. Do not buy from this scam company.

31 de março de 2022
Classificada 1 em 5 estrelas

Bankruptcy

Unfortunately the company is out of business so now I am stuck with 3 units I can't use. Can no longer get cleaning pods required, although I paid for a subscription

31 de março de 2022
Classificada 1 em 5 estrelas

The device is fine

The device is fine. The problem is the pods. There aren’t available and the Shine support is not available. One star is too high!

31 de março de 2022
Classificada 1 em 5 estrelas

Disappointing

I really wanted to be excited about the Shine bathroom system. I bought two and neither one have performed up to my expectations. One of them has not worked for three months and no one has reached out to me about the problem, despite several messages I sent asking for help. The charge does not last more than a month and I get mold even using 3 pods at a time.

31 de março de 2022
Classificada 2 em 5 estrelas

I sent numerous inquiries regarding…

I sent numerous inquiries regarding assistance with my Shine device issues and I have not heard from.customer services at all. I only receive surveys. So I am writing a review to letting you know I am disappointed with the app and customer service. Also, it is time for me to order pods and the app is not allowing me to order because it keeps asking for ID. I've logged off the app and uninstall/reinstall.

Mrs Harkins

31 de março de 2022
Classificada 1 em 5 estrelas

NOT recommended.

There was a problem with delivery. Customer Service was slow to respond and remedy.
There is a problem with the app, and ordering refills. Customer Service has not responded. So paying for a service I am not getting, and can no longer use the product.

31 de março de 2022
Classificada 1 em 5 estrelas

Out of business?

I backed this on indiegogo, and hoped it would clean my toilet.

It doesn’t, and it seems like the company has gone. I can no longer order more cleaning pods, and they have not sent me all items that I ordered when first backing the project :/

31 de março de 2022
Classificada 1 em 5 estrelas

Great Product - Poor Execution

The product is great when it works. But it routinely doesn't. It won't detect a flush, randomly forgets that it has already prepared cleaning solution, and now you can't even order new supplies after paying for the membership. The website has been taken down and it appears the company has just ceased to exist. A while back i got an email saying they were going bankrupt... but not from the company. There has been no communication from the company about what is going on. It was a great idea, and a great product, with a very poor execution. Customer service is everything and sadly, this appears to have been their downfall.

31 de março de 2022
Classificada 1 em 5 estrelas

Shine is no longer a valid business entity

Unfortunately, this company has filed for bankruptcy, and no longer valid as a company. The company is no longer shipping the "included" refills that were paid for a year in advance, so when the solution that you have runs out, you're just out of luck. The devices were okay when the liquids were being sent (little vials of solution that was to be electrolyzed). However, they were just okay -- the spray didn't work as designed, and even when I upgraded (paid extra) for the "premium" spray bars, it still left much to be desired in terms of cleaning the toilet as promised. I essentially have two white door stops now. It's unfortunate, as the product definitely had promise.

31 de março de 2022

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