Ive just taken a 4 bike rack to Nepal and punished it on some of the most unimaginable terrain on the back of a Scorpio. Passed the test with flying colours and ill be getting a few more now for my... Ver mais
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Leia as opiniões dos outros
I purchased to fit 5 MTB's, works a treat, our 12-year-old son tells me best on the market. Turns out easiest to leave on our Toyota Prado with spare mounted at back, which means as highlighted by a r... Ver mais
A empresa respondeu
After destroying my kids bikes on a recent road trip holiday using a cheap rack and having to replace the bikes I decided to find a better way to transport our bikes to avoid this happening again. Aft... Ver mais
This is our second Shingleback - fantastic product. Very prompt delivery and easy to assemble. I have a small Subaru and was concerned I wouldn't be able to easily access the hatch - no problem at all... Ver mais
A empresa respondeu
Informações sobre a empresa
- Suporte para bicicletas
- também em
- Ciclismo de estrada
- Concessionário de reboques
- Desportos de aventura
- Loja de acessórios para bicicletas
- Loja de artigos para desportos ao ar livre
Sobre Shingleback Off Road
Escrito pela empresa
Australia's #1 Vertical Bike Rack
About Shingleback
Shingleback is the pioneer and leader of vertical bike racks in Australia and has been at the forefront of innovative engineering for vertical bike racks. With our proven design and professional engineering certification, our vertical bike racks will transport your bicycles and equipment safely and securely, backed by 10 year Guarantee.
Our Mission
Our product inspiration comes from our own family adventures – we need products that are practical, well-engineered, easy to use, are reliable and have a dual purpose. To achieve this we design, develop and test all of our products ourselves. If it’s quality you’re after, Shingleback Off Road offers the highest quality craftsmanship with the service to match.
Vertical Bike Racks All Racks & Accessories Bike Shuttle Trailers View Blog
Informações de contacto
1 Outlaw Court, 3747, Beechworth, Austrália
- 0494 127 516
- contact@shinglebackoffroad.com.au
- shinglebackoffroad.com.au
4,8
Excelente
575 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fast and efficient
The new equipment arrived quickly and completely. Instructions were clear and easy to follow.
9 de outubro de 2023
Resposta da Shingleback Off Road
Hey Lachie!
Thanks for taking the time to leave feedback. I am thrilled to hear you had a great experience ordering with us.
Kindly,
Chris
Shingleback is the king of bike rack :D
I did extensive research before buying this rack as I was not sure that it would fit on my car but it ticks all boxes. It fits perfectly on my RAV4 hitch (regular 2inch), which was my main concern.
I don't have to lift 4 bikes for loading & unloading, thanks to the tilting feature. I had used cheaper racks but was always nervous about safety. Shingleback is very secure and I'm very happy with it.
28 de outubro de 2023
Resposta da Shingleback Off Road
Hey Ash,
Thank you so much for taking the time to write your review. It is great to hear that your extensive research brought you to a Shingleback Rack!
Really happy to hear that you are enjoying your rack and its unique features. Can't wait to see it around!
Kindly,
Chris
Excellent rack
Great rack - I had some issues assembling it but once put together we’re very happy with the product.
5 de outubro de 2023
Resposta da Shingleback Off Road
Hi Dan, thanks for working with us to resolve the challenges & it's great to hear that your now enjoying the rack. Cheers, Kimberley
The staff at shinglback were so fantastic
The staff at shingleback were so accommodating with the purchase of our 5 bike rack we visited the office to see the racks so we knew what we were purchasing, they were a real pleasure to deal with. We were so impressed with the product we also purchased a dolly and another bike rack.
4 de outubro de 2023
Resposta da Shingleback Off Road
Hi Chris, thank you! We enjoyed meeting you and showing you the differences in the racks and products. Thank you for choosing to support Australian Made and for sharing your experience with others. Regards, Kimberley
Great products,great service
26 de setembro de 2023
Resposta da Shingleback Off Road
Hi Duncan,
Thank you so much for taking the time to leave your positive review! I am happy to hear you had a great experience with us.
Kindly,
Chris
Resposta da Shingleback Off Road
Hey Angus!
Thank you for your kind feedback! I am very happy to hear you love our product and found our customer service satisfactory.
- Chris
I love the engineering on these racks
I love the engineering on these racks. When I load them up with all 5 bikes , its sturdy and strong.
27 de setembro de 2023
Resposta da Shingleback Off Road
Thank you for your great feedback, Maria!
And thank you for choosing Shingleback Off Road.
- Chris
It was so easy and convenient to talk…
It was so easy and convenient to talk to someone about which bike rack would suit my family. Then being able to pick it up from Wodonga and have it fitted to the car to show my son and I how to do it was so much better than us trying to put it together.
The service was prompt and considerate. Thank you.
21 de setembro de 2023
Resposta da Shingleback Off Road
Hello Olivia,
I am so happy to hear that your experience with us was so positive. It was a pleasure to help you and your son get up an running with the rack.
Thank you for your incredible feedback. It is greatly appreciated!
- Chris
Resposta da Shingleback Off Road
Hi Meschel,
Thank you for the great review!
It was a pleasure working with you to ensure you had everything you needed.
- Chris
Awesome product.
Awesome product.
Bike rack is strong, sturdy and very easy to use.
Bikes don’t rub and very quick and easy to load and unload.
Would highly recommend.
25 de setembro de 2023
Resposta da Shingleback Off Road
Thanks Scott! Really appreciate you taking the time to share your experience. Cheers, Kimberley
Resposta da Shingleback Off Road
Hi Anthony, I'm really pleased to hear you're enjoying it! Thank you for sharing your thoughts.
- Chris
Awesome product and customer service.
11 de setembro de 2023
Resposta da Shingleback Off Road
Hi Luke, thank you! So great hear everything met your expectations. Cheers, Kimberley
Quick and attentive
Quick and attentive. I wanted to query a few details including how to pay, and got nothing but total clarity
10 de setembro de 2023
Resposta da Shingleback Off Road
Hi Hedley, really pleased to hear this, thanks for sharing your experience. Regards, Kimberley
Amazing customer service
Amazing customer service - super responsive to my request to get shipped sooner rather than later and arrived so quickly!
6 de setembro de 2023
Resposta da Shingleback Off Road
Thank you Niamh! We definitely try to meet our customers needs where we can. Thanks for choosing 100% Australian Made. Cheers, Kimberley
Great product great service cheers
27 de agosto de 2023
The service was fantastic
The service was fantastic! I had a number of questions I needed answers to before making my purchase and they were all answered in a very timely manner, either via email or over the phone.
1 de setembro de 2023
Amazing bike rack
3 de setembro de 2023
Resposta da Shingleback Off Road
Fantastic to hear Scott! Thank you, Kimberley
I really enjoyed being able to talk…
I really enjoyed being able to talk with the Shingleback Team to determine the right product fit for our needs and to double check the maths for download ratings and weights specific to my vehicle. Invaluable!
29 de agosto de 2023
Resposta da Shingleback Off Road
Hi Rebecca, I'm glad we can talk these things over as well (and practice my maths!) Cheers, Kimberley
Customer Experience
They listen to their customers. After receiving their product I contacted them with some feedback and they showed that they were genuinely interested in what their customers thought.
7 de julho de 2023
Great information provided
Great information provided, informative videos. Simple purchase process and quick delivery. Also simple to follow set-up instructions.
31 de agosto de 2023
Resposta da Shingleback Off Road
Hi Rob, thanks for sharing your experience with others. Really great to hear. Regards, Kimberley
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