I must have 50 emails and calls with this company trying to get a response to where my shipment was and claim status. They shipped furniture for me, delivered it months late, and absolutely mangled it... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
What started out as a good experience turned ugly when both of my valuable pieces were damaged. One was done while their crew packaged the item and didn't own up to it. I had gone through the steps r... Ver mais
You can see my review from over a month ago below. Guess what? They still cannot figure out where my deceased grandmother’s stained glass piece is that was passed down to me. This is absolutely ridicu... Ver mais
I was a bit worried since I did read some negative reviews, but the positive reviews on Trustpilot helped me take the leap. The team was very helpful and always picked up my calls and responded back b... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.
Escrito pela empresa

Informações de contacto
783 Rio Del Mar Blvd Suite 9, 95003, Aptos, Estados Unidos da América
- (866) 333-8018
- eServices@shipsmart.com
- shipsmart.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Grandma's Desk
Professional, on time, courteous, undamaged antique desk.
So very pleased. Reasonably priced too.
Such a professional job!
Such a professional job! Furniture was well wrapped and taken care of! We’d definitely use them again!
Cross Country Exceptional Service
Exceptional Service, very detailed, efficient and a pleasure to work with!! Would definitely consider them again.
Ship Smart is the place to go for small…
Ship Smart is the place to go for small and not so small deliveries. Dining Room furniture was moved from Texas to Louisiana. The price was better than some of the other's I received. More importantly, the service and the handling of the furniture was very meticulous. No mishaps! Ronnie and Sylvia brought each piece in, unwrapped and setup. Beautiful! We appreciated them very much.
5 star service every step of the way
I’ve had 5 star service every step of the way with Shipsmart! My quote for 14 box and a china cabinet was sent ASAP. After a few adjustments regarding box dimensions I asked for a new quote and received it in less than 20 min. It was about $400 cheaper than the other long distance movers in the Houston area, I was ecstatic about the price. Shipsmart coordinates everything, we had Pack ‘n Send movers pick up my belongings in Houston, take it to a warehouse where everything was palleted and wrapped (my quote was spot on and did not change from the estimate I was given) and then Orbit Moving made the final delivery to my apartment in Orlando. Everything arrived just the way I packed it. I couldn’t be happier.
Pick up and delivery were on time and…
Pick up and delivery were on time and info promptly given about the route the shipment took. Excellent communication during the whole process.
Excellent service
Excellent service
I shipped two family tables to my nephew in Chicago. The men arrived at my house a few minutes before the scheduled time, went upstairs and collected the tables and left all within 5 minutes. Ship Smart arranged delivery with my nephew, and the tables were delivered in good condition. I was kept informed throughout the process, and am very satisfied.
The employees
The employees were fabulous. Trish and especially Carla were extremely helpful to me. The men that picked up my boxes and the men that delivered my boxes were professional,courteous and so nice to me. Everything went smoothly, I really felt that ShipSmart was a first class company.
Ship Smart did a marvelous job!
Ship Smart did a marvelous job of shipping an executive desk to NY and a jukebox to AZ for us. We chose to have both crated for extra piece of mind. Both arrived in the same condition they had departed the house. The recipients were impressed by the packing. Ship Smart did a great job of keeping us informed during the process of collecting, transporting and delivering these heirlooms.
Ship Smart is a great shipping company
Ship Smart is on time for pick up, they are careful with my items, and the items arrive at the destination in great condition. I’ve used Ship Smart three times and I’m planning a fourth right now. Employees are very nice and knowledgeable and call you back when they say they will.
Excellent Service
I had a very positive experience with Ship Smart during a very difficult, stressful period in my life. They helped ship my belongings back to me from another state safely during the COVID-19 pandemic and my interactions with all their staff were positive and friendly.

Resposta da Ship Smart Inc.
Best of the best!
Shipsmart is a bit pricey, but you get what you pay for. We have used them twice, from New York to Florida and from New York to Texas. Not 1 item lost or broken! Clear prompt communication and everything went amazingly well both times. We highly recommend.
Everyone was professional and my…
Everyone was professional and my beautiful cabinet was wrapped perfect.
Family Heirloom Sleigh Bed
The pick up was handled professionally at my end and my sister was also pleased with the receipt on her end.
Excellent service
Excellent service. Wonderful experience, everything was packed extremely well and my boxes and other furniture arrived in perfect condition. I would highly recommend you guys and definitely use you again.
The delivery driver in California was…
The delivery driver in California was very kind and helpful.
The items were well packed
The items were well packed. The movers on the front end were very nice to my mother.
The crate was very sturdy and had a lot of packing materials. Not a scratch on anything.
Communication was good and the delivery was ahead of estimate. The cost was as estimated. Really smooth!
Thanks ShipSmart!
Outstanding first experience with cross…
Outstanding first experience with cross country shipping. First call explained the process and gave me an estimate. First team arrived within a week. Piece was heavier than I estimated and I was given another quote. Very fair. Delivered in less than a week by a very professional team. Strong recommendation. 5 stars.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







