Ship Smart Inc. Opiniões 

761
TrustScore: 2.5 em 5

2,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I must have 50 emails and calls with this company trying to get a response to where my shipment was and claim status. They shipped furniture for me, delivered it months late, and absolutely mangled it... Ver mais

Classificada 4 em 5 estrelas

What started out as a good experience turned ugly when both of my valuable pieces were damaged. One was done while their crew packaged the item and didn't own up to it. I had gone through the steps r... Ver mais

Classificada 1 em 5 estrelas

You can see my review from over a month ago below. Guess what? They still cannot figure out where my deceased grandmother’s stained glass piece is that was passed down to me. This is absolutely ridicu... Ver mais

Classificada 5 em 5 estrelas

I was a bit worried since I did read some negative reviews, but the positive reviews on Trustpilot helped me take the leap. The team was very helpful and always picked up my calls and responded back b... Ver mais

Informações sobre a empresa

  1. Empresa de transporte marítimo
  2. Loja de acessórios para automóveis

Informação fornecida por diversas fontes externas

The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.

Escrito pela empresa


Informações de contacto

2,6

Mau

TrustScore: 2.5 em 5

761 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,6

Todas as opiniões

(761)

16 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

without a flaw

Available any time. Polite, respectful. Rapid replies, answered any questions. Perfect wrapping, prompt delivery on both ends of the trip. covered by insurance but nothing broken

22 de agosto de 2022
Opinião espontânea
logótipo da Ship Smart Inc.

Resposta da Ship Smart Inc.

Thank you for the feedback on our services. We are happy we were able to help with your small cross country move and we are glad that everything arrived in good condition in addition to being able to provide you with prompt delivery and great customer service. We appreciate the business.

Classificada 5 em 5 estrelas

Five Star Service

When my mother in law passed away at 104 years, my wife decided to move some family items from California to Colorado including framed pictures, china, silverware and her fathers wooden desk. I called Bekins who I have used in the past. The representative told me the shipment was to small for the big carriers and highly recommended I call Ship Smart and provided me with the phone number. The process was extremely professional from start to delivery today. I will recommend Ship Smart to anyone looking for a small load to an entire home for packing and transportation. I am not accustomed to receiving such great service and Ship Smart has given me hope that there are still some good companies to work with in the US. Thanks Richard and Rosa for your help.

12 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Efficient & informative. ShipSmart was actually recommended to…

ShipSmart was actually recommended to me by one of the large movers as my shipment was relatively small & I wasn’t in a hurry to receive it. The movers who packed me up, including my grandfather clock, were on time, efficient and kept me informed. Illinois to Florida is a long move & I was concerned about my clock & belongings. When my items arrived I was pleased to see that my clock was beautifully boxed up & arrived in perfect condition. While I did have a small glitch in my delivery, it was easily resolved the same day. Thank you T.C. for your prompt response to my question. ShipSmart kept me informed on both ends and I would recommend them for your shipping needs.

28 de julho de 2022
Opinião espontânea
logótipo da Ship Smart Inc.

Resposta da Ship Smart Inc.

Hi Jan,

We apologize for the glitch with your delivery. Thank you for working with us while we got it sorted out for you. We appreciate the wonderful feedback. Please don't hesitate to reach out to us if you need us again in the future.

Classificada 5 em 5 estrelas

Outstanding Service!

We were referred to ShipSmart to ship two pieces of antique furniture from PA to CA. The time between pick up and delivery of the furniture was about 1 month and the process could not have gone more smoothly. The men who picked up the furniture from our apartment were professional and respectful of the pieces, handling them with care. The packing was incredible with no scratches or damage whatsoever to the pieces. They even made a foam case to house the cabinet key which i didn't realize was inside! I would definitely recommend their services to anyone looking to ship furniture across the country.

8 de setembro de 2022
Opinião espontânea
logótipo da Ship Smart Inc.

Resposta da Ship Smart Inc.

Thank you for your feedback. We value you as a customer and appreciate the business.

Classificada 5 em 5 estrelas

Great service!!

Great service! Lovely customer services. Great pricing and lovely staff. If you’re looking for affordable shipping definitely check them out!

2 de outubro de 2022
Opinião espontânea
logótipo da Ship Smart Inc.

Resposta da Ship Smart Inc.

Hi Asiay,

Thank you for the positive feedback. We are happy we were able to help. Please don't hesitate to reach out to us if you need us again in the future.

Classificada 5 em 5 estrelas

Great service curb-to-curb

Great service curb-to-curb to move items from Minnesota to California. Several fragile items including paintings, antiques, ceramics. Not a scratch. Well-packaged on the palette. Very pleased with service. Five-stars.

11 de julho de 2022
Opinião espontânea
logótipo da Ship Smart Inc.

Resposta da Ship Smart Inc.

Hi Chazz,

We are happy to hear that everything went so well with your shipment. Please don't hesitate to reach out if you need us again in the future. We appreciate the business as well as the great feedback. Thank you again.

Classificada 5 em 5 estrelas

My ShipSmart experience….

Every spect of my experience with ShipSmart was 5 stars!!
I called the 800 number, got a personal call back about my items and the estimated cost. A crew showed up, expertly packed my belongings and kept me posted all along the cross country trip. They arrived ahead of schedule, at my front door, in perfect condition. Vid use them again in a heartbeat!
Judy W.

2 de junho de 2022
Opinião espontânea
logótipo da Ship Smart Inc.

Resposta da Ship Smart Inc.

Hi Judy,

Thank you for the wonderful feedback. We are happy we were able to help and that everything went so well from start to finish. We appreciate the business and value you as a customer.

Classificada 5 em 5 estrelas

perfect shipping experience

Best price I could find, easy to work with, item delivered across country in only about a week and best of all, NO DAMAGE AT ALL!!!!!!!PERFECT!!!!!!

9 de setembro de 2022
Opinião espontânea
logótipo da Ship Smart Inc.

Resposta da Ship Smart Inc.

Hi Elaine,

Thank you for the feedback. We are happy we were able to offer our shipping services, the delivery turnaround was swift, and that everything arrived in good order. We appreciate the business.

Classificada 5 em 5 estrelas

Easy and dependable....

We used Shipsmart to get a couch and a hallway sideboard/buffet from Arizona to our daughter in California. It was so easy. The staff was pleasant and knowledgeable and they walked us through every step of the process. It made us very comfortable a d we felt safe doing business withShipsmart. Great customer service- It was much appreciated!

30 de agosto de 2022
Opinião espontânea
logótipo da Ship Smart Inc.

Resposta da Ship Smart Inc.

Hi Susan,

We are happy we were able to help make the shipping process easier for you. We appreciate the business and value the feedback.

Classificada 5 em 5 estrelas

A Really Great Company to Deal With

I found this company extremely well organized and everyone I dealt with knew what they were doing. Each step of the process was clearly communicated. People were easy to reach and both knowledgeable and helpful. Things arrived in excellent shape and on time. Driver was very helpful. It is rare to find a company where everyone knows their job so well and is so easy to deal with. We shipped items from Washington DC to California as well as Maine and Virginia. Top notch!

19 de agosto de 2022
Opinião espontânea
logótipo da Ship Smart Inc.

Resposta da Ship Smart Inc.

Hi Ward,

Thank you for the feedback and for letting us know that the communication was great and the service went well for each of your shipments. We appreciate the business!

Classificada 5 em 5 estrelas

Trust Ship Smart with your really importand shipping...we did !!!

We cannot tell you how immensely excited we are about the amazing service we received from Ship Smart. We initially spoke to them on Tuesday July 26th. Less than 24 hours later the desk we were shipping was picked up at my sisters house in Davie, Florida. The desk was not in a box or crate. The desk was sent to the warehouse where it was very professionally and very securely wrapped and placed on a pallet. Literally seven days later the desk was in our home in Cincinnati, Ohio. While the speed and professional wrapping were important, the very best thing were the people I spoke to. No voice mails and no answering machines. Every time I spoke to someone they answered the phone and made sure everything was taken care of. In our case the desk was a 82 year old desk that my parents bought a few days after they were married in 1940. Ship Smart's care and service were simply wonderful.

5 de agosto de 2022
Opinião espontânea
logótipo da Ship Smart Inc.

Resposta da Ship Smart Inc.

Hi Dennis,

Thank you for entrusting us to ship your parent's desk. We appreciate the feedback and the business! Please do not hesitate to contact us again if you need us in the future.

Classificada 1 em 5 estrelas

Water & Mold Damaged Ruined Belongings

ShipSmart delivered my belongings MONTHS later. They stored my belongings at a warehouse that left my belongings outside in rainy Washington state for months which caused unsalvagable WATER & MOLD DAMAGE. Everything was ruined or damaged in some way. Even the things that were not water damaged were bent, dirty, or stained. Support smaller moving companies that do not outsource all their duties and responsibilities to irresponsible companies. SHIP SMART SUCKS. I was able to recover some repayment but it took just less than a year to receive compensation.

31 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

So easy!

Really great experience! I was trying to get some boxes from my parents' house to mine, too many to ship, but not enough to go for a full-on mover. They picked up the boxes on that end, and dropped them off at mine, and everything arrived in great shape. I was worried it would be a huge pain to move, or that I'd have to mess around with packing up a pallet on my own, but they made it easy.

28 de julho de 2022
Opinião espontânea
logótipo da Ship Smart Inc.

Resposta da Ship Smart Inc.

Hi Sav,

Thank you for the feedback. We are happy we were able to help ease the shipping process for you and that everything went well. We appreciate the business!

Classificada 5 em 5 estrelas

Great Job!

Communication was excellent. Every time I called, my call was answered promptly and the person I spoke to was able to answer my question. The whole process worked exactly the way it was supposed to. I was very happy with the service

1 de julho de 2022
Opinião espontânea
logótipo da Ship Smart Inc.

Resposta da Ship Smart Inc.

Hi Loretta,

We are happy we were able to help with your shipment, and that the communication was upstanding on our part. We appreciate the business and the great feedback!

Classificada 5 em 5 estrelas

Amazing service

The timing was perfect they came when expected. Took care of our items. We were moving almost 2000 miles. The date of delivery was the date our items arrived. Working with shipsmart was the smoothest part of the move. Would definitely use them again.

30 de junho de 2022
Opinião espontânea
logótipo da Ship Smart Inc.

Resposta da Ship Smart Inc.

Hi Therese,

Thank you for entrusting us with your long-distance shipment. We are happy we were able to help make the process smooth for you. We appreciate the feedback.

Classificada 5 em 5 estrelas

They were very helpful

They were very helpful. They made my out state move seamless and no worries or concerns. From customer service all the way to the movers . Strongly recommend them

21 de junho de 2022
Opinião espontânea
logótipo da Ship Smart Inc.

Resposta da Ship Smart Inc.

Thank for your feedback. We are happy we were able to assist with your move. We appreciate the business!

Classificada 1 em 5 estrelas

Basically a scam

1. This company is offering people over $1000 to remove their negative reviews on this website. Check other websites see what the real rating is.
2. This company is just a middleman for actual shipping companies. They don't own any trucks or warehouses, and they don't employ any movers themselves. This means customer support is useless, and their quotes can't be trusted.
3. My experience with this company was a delivery 3x later and 2x more expensive than initially quoted.

These guys are sharks. Go with a real moving company

12 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Highly Recommend

Our Ship Smart experience was excellent. We found their team to be responsive, professional, and they performed as agreed. We paid the extra amount to have the items moved into the house, unwrapped, and the wrapping materials were then removed from the house by the moving team. Ours was a small move from Amelia Island, FL to Chicago, IL. Small, but the items were precious to my mother. Most important was a 110 year old wicker tea cart. We even included a note that said "please treat this like your favorite great grandmother". The tea cart arrived in perfect condition, as well as the other furniture and boxes we packed. Honestly, it could not have gone more smoothly.

11 de junho de 2022
Opinião espontânea
logótipo da Ship Smart Inc.

Resposta da Ship Smart Inc.

Hi Susan,

Thank you for entrusting us with your precious items. We appreciate the business and the feedback!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais