shop.cookies.co Opiniões 

134
•
TrustScore: 2 em 5

2,0

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

When cookies first opened in Panama City, they offered decent prices and staff were very friendly. A few months later prices are up thc% is down and most importantly they don’t recognize pre orders... Ver mais

Classificada 1 em 5 estrelas

Some joke store the worse out there needs to be shut down dont waist your time they promoting they ship to uk they dont. ive messaged them 4 times no reply come like a scam but can email telling me... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've been shopping with the Cookies brand for at least 8 years and have yet to be let down. All quality products, from the grinders, trays, silicone containers, the smell proof v2 bookbag, hats, I've... Ver mais

Classificada 1 em 5 estrelas

They're going out of business so therefore they are resorting to delivering only half the items purchased, with no refund.


Informações de contacto

2,0

Mau

TrustScore: 2 em 5

134 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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2,0

Todas as opiniões

(134)

4 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Failed to deliver items and then went silent

Can I give no stars? I placed an order for a birthday delivery 2 WEEKS in advance. The night before at 6pm at night I received a text from them telling me they were out of an item and what did I want to do in its place? The bigger issue was how are you only asking me this now and will they still arrive the next day as per my order. They didn’t even respond until the day of to tell me no, they will arrive 5 days later. I then said forget it the birthday is over, I’d like a refund. And the. They went silent. No more texts or emails.

Horrible customer service. Horrible pricy planning. Is the company run by some grade school kids trying to make extra pocket change?

Don’t waste your money.

19 de junho de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

When cookies first opened in Panama…

When cookies first opened in Panama City, they offered decent prices and staff were very friendly.
A few months later prices are up thc% is down and most importantly they don’t recognize pre orders. Don’t waste for time, Raven the PIC told me they don’t do preorders if they deem their self busy. She advised it is FCFS. Very disappointed since the whole purpose of preorders.
There are several dispensaries in Panama City, shop around. Don’t go by corporate hype

20 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Worst than bad

Worst than bad. Absolute rip off especially their Dud seeds! So many complaints about their ripped off dud or Hermie seeds! Cookies are here to rip you off far better breeders out there. Their flower is rubbish most of the time. Berner needs to stop eating and concentrate on his declining business!

4 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Horrible products and zero customer service

We ordered stuffed sugar cookies and brown butter blondies. Half of the cookies were burnt on the bottom, and all but two of the blondies were burnt and hard as a rock. I contacted their customer service email with an attached video of all that was wrong. After one week they haven't replied.

9 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

My first visit to Cookies

I had my first visit to Cookies, and it was an outstanding and informative experience. Shaine (H), the knowledgeable Trini guy, dropped plenty of gems while sharing insightful information that I had never encountered before. He’s not just knowledgeable; he’s also a genuinely delightful person, who knows his science of the plant. I loved it. I learned things I didn't know I needed to know but I am glad I do now.
I also appreciated Gabby, who was working alongside him and was equally knowledgeable. The highlight was the amazing manager's special—unbeatable price! Without a doubt, I'll be back. Cookies have earned my loyalty! or my nickname The Cookies Monster!!

1 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

BUG IN COOKIE....

One of the oatmeal rasin cookies i was eating, and as I bit in to the cookie something was not chewing up, and I pulled it out of my mouth and found a piece of paper with some kind of BUG mixed in with the paper!! Do not recommend any one to order from this company at all...

9 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Money gone, received nothing

Placed an order, then realized they never had any intention of filling this order. They have multiple law suits against them for ripping people off. Have chatted in, sent multiple emails, they will never answer. They WILL however charge your card and leave you with nothing. Grade A con artists

5 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Cookies has the worst customer servi

Won’t respond to anything just took my money. No response they act lime they are too important to talk. I’ve reached on berner instagram and every support email they have I think he doesn’t want to have deal with every blowing up about being ripped off. He is not a man.

28 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Today was my 3rd bad experience

Today was my 3rd bad experience. I went to pick up my pre ordered product. It was on sale. I asked to use my senior discount and my points and cashier #81568 said I couldn't use my discounts because the product was on sale he also said I had to be 65 to use my senior discount because I wasn't eligible. I asked him to look at my last purchases he did and said I couldn't stack my discounts. Left disappointed

12 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

All COOKIES PRODUCTS ARE TRASH

All COOKIES PRODUCTS ARE TRASH. Bottom shelf flower stuffed inside the “Diamond PREROLLS” that get clogged after one hit. DO NOT SPEKD YOUR MONEY ON ANYTHING COOKIES RELATED ITS ALL TRASH. Jeters, CaviCone and Lime are the best infused PREROLLS. COOKIES WILL
NOT HONOR ANY OF THEIR CUSTOMERS EVEN IF WHAT THE CUSTOMER BOUGHT WAS FAULTY AND CAME FROM THEM. Trash weed period.

10 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Went to the Grand Opening in Ontario

Went to the Grand Opening in Ontario, Or. this morning and being a person with a disability I had to park almost 1/4 mile away while all the handicapped spots were taken by employees without handicaps. I was one of the first 100 there, but because of the disarray and mismanagement, I was lucky to get in at all. The prices are high compared to all other dispensaries in Ontario. Will not go again and will not recommend it.

21 de outubro de 2023
Opinião espontânea

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