Appalled at the service.....the £174 Jacket of second grade quality has been returned, yet countless of emails sent because there is NO TELEPHONE CONTACT.....Refund!!!!!! Still waiting.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I ordered a cap for my son and paid for next day service, the next day came and the cap didnt. i emailed in my disappointment and was refunded the difference and a standard apology stating the refund... Ver mais
A empresa respondeu
First order wasn’t received but Mercedes kindly refunded this after an investigation. I reordered and paid for next day delivery. Received by dpd delivery next day, thank god my son was super excited.... Ver mais
A empresa respondeu
Exceptional items of clothing, made me an incredibly happy little Italian. Reminded me of Mother special bolognaise sauce from back home. Every day I cannot wait to finish, get home and take it out fo... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
The Official Online store of the Mercedes-AMG PETRONAS F1 Team featuring the widest range of 100% Official merchandise. Shop the latest driver collections including the seven-time World Champion Lewis Hamilton and Grand Prix winner, George Russell. We’re committed to offering the very best experience for our fans across the world and welcome your feedback.
Informações de contacto
Mercedes-Benz Grand Prix Limited , NN13 7BD, Brackley , Reino Unido
- customerservice@mercedesamgf1.com
- shop.mercedesamgf1.com
3,4
Aceitável
262 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
well packaged and high quality…
well packaged and high quality material- fast shipment too.
16 de março de 2024
Resposta da MERCEDES-AMG PETRONAS F1 Team
Michele, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Outstanding service from the team…
Outstanding service from the team again. Sale items excellent value.
28 de fevereiro de 2024
Resposta da MERCEDES-AMG PETRONAS F1 Team
Greg, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
High-quality Merchandise
15 de março de 2024
Resposta da MERCEDES-AMG PETRONAS F1 Team
Anwar, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Resposta da MERCEDES-AMG PETRONAS F1 Team
Marco, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Resposta da MERCEDES-AMG PETRONAS F1 Team
Karyn, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Resposta da MERCEDES-AMG PETRONAS F1 Team
Abigail, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
First order wasn’t received but…
First order wasn’t received but Mercedes kindly refunded this after an investigation. I reordered and paid for next day delivery. Received by dpd delivery next day, thank god my son was super excited. He loved building it and will be buying more to add to his collection. Product is of good quality and came nicely packaged.
13 de março de 2024
Resposta da MERCEDES-AMG PETRONAS F1 Team
Sabiha, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Change of delivery company
Overall it was pretty good. It arrived even faster than predicted.
But I never got a notification or something similar about the change in delivery companies from DPD to Hermes.
14 de março de 2024
Great Lewis cap
Great Lewis cap, and his last one with Merc, so certainly a collector’s item.
14 de março de 2024
Resposta da MERCEDES-AMG PETRONAS F1 Team
Mark, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Resposta da MERCEDES-AMG PETRONAS F1 Team
Mick, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Resposta da MERCEDES-AMG PETRONAS F1 Team
Akash, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Resposta da MERCEDES-AMG PETRONAS F1 Team
Mike, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Resposta da MERCEDES-AMG PETRONAS F1 Team
Eddie, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Resposta da MERCEDES-AMG PETRONAS F1 Team
Sharon, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Resposta da MERCEDES-AMG PETRONAS F1 Team
Ivy, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
It was very good as I’ve shopped from…
It was very good as I’ve shopped from them before to buy merchandise and it’s a high quality can’t complain and would fully recommend to any F1 fan who’s looking for merchandise
21 de fevereiro de 2024
Resposta da MERCEDES-AMG PETRONAS F1 Team
Brian, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Excellent quality and fast service.
14 de março de 2024
Resposta da MERCEDES-AMG PETRONAS F1 Team
Trudie, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Resposta da MERCEDES-AMG PETRONAS F1 Team
Aleksei, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Really impressive website
The website was really easy to navigate with clear pictures. Delivery was also really quick and they kept me informed of my tracking information. There was also an option if an item was out of stock, to be emailed when it was available again.
1 de março de 2024
Resposta da MERCEDES-AMG PETRONAS F1 Team
Emma, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
The way the order arrived was great
The way the order arrived was great, they were kind enough to make the box with the team colors, I loved it, I will buy again
22 de fevereiro de 2024
Resposta da MERCEDES-AMG PETRONAS F1 Team
Willians, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.