Banner for TENA UK

TENA UK Opiniões 

1088
TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

These are brilliantly thin and feel just like everyday pantyliners. They lock away moisture and odour instantly, giving me complete confidence all day. They stay securely in place and never show under... Ver mais

Classificada 4 em 5 estrelas

Boxers are good and comfortable, however they cannot be put in a dryer so really for me they are only good for the summer months and they are quite expensive. I have 14 pairs but still have to get pad... Ver mais

Classificada 3 em 5 estrelas

Great product helped my partners confidence same quality but it is twice price of another leading brand and exactly the same ml just more confusing sizing. I tried both I've bought a further 20 with... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The product arrived on time and the packaging was discreet. Good quality, nice product . And fitted well. Non bulky just like conventional garments. Would I recommend them to others? Yes most definit... Ver mais

Informações sobre a empresa

  1. Loja de roupa interior
  2. Loja de roupa
  3. Loja de lingerie

Escrito pela empresa

Trusted by millions, TENA helps people stay secure, dry and odour free. We are the global leader, offering products that help manage urinary incontinence, leakage and bladder weakness, day and night. For over 60 years we’ve been creating discreet feminine pads, underwear and pants, masculine shields and other effective solutions for this surprisingly common problem. By doing so, people of all ages the world over, can continue to enjoy the active, fulfilling life they deserve.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 29% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(1088)

779 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Great product just Price a bit high compared

Great product helped my partners confidence same quality but it is twice price of another leading brand and exactly the same ml just more confusing sizing. I tried both I've bought a further 20 with the other company with higher absorbancy and saved around £200-£300
other than price its great but most people with these issues have to quit work and cost is a major factor

8 de junho de 2026
logótipo da TENA UK

Resposta da TENA UK

Hi Rory,

Thank you for taking the time to share your feedback. We're sorry to hear that you feel the product isn't priced appropriately.

Our washable underwear is designed to provide a high level of comfort, discretion and protection, and can be washed and reused over 100 times. They feature a fast-absorption zone to help keep the wearer feeling dry and confident throughout the day.

You can sign up to our emails to receive 10% off your first order, and we also regularly run promotions across the website. Additionally, our boxer bundles offer savings of up to 30%, providing better value when purchasing multiple pairs.

If you have any questions or would like help finding the most suitable product for your needs, please don't hesitate to get in touch.

Kind regards,
The TENA Customer Team

Classificada 2 em 5 estrelas

Hardly discrete packaging

Hardly discrete packaging! That would be plain not your distinctive pattern

8 de junho de 2026
logótipo da TENA UK

Resposta da TENA UK

Hi Timothy,

Thank you for taking the time to share your feedback. We're sorry to hear that you didn't find the packaging discreet enough.

We understand how important privacy is when receiving these products. Our current packaging is designed to be as discreet as possible and does not display TENA branding on the outside. However, we appreciate that there is always room for improvement.

We'll make sure your comments are passed on to the relevant team for consideration as part of future packaging reviews.

Thank you again for your feedback, and please don't hesitate to get in touch if there's anything else we can help with.

Kind regards,
The TENA Customer Team

Classificada 5 em 5 estrelas

The best out there

The best out there
So comfortable and have that invisible feel which gives added security. Thank you Tena for the free sample

6 de junho de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Good product

Good product, despatched quickly.A nice fit but there's a bunch of labels on the back which are too long & too many and they irritate, cutting them off is worse otherwise it would of been 5 stars

28 de maio de 2026
Classificada 1 em 5 estrelas

Never received coupon !!!

Never received coupon !!!

1 de junho de 2026
Opinião espontânea
logótipo da TENA UK

Resposta da TENA UK

Hi Shirley,

We're sorry to hear that you haven't received your coupon.

Please get in touch with our Customer Care team and we'll be more than happy to look into this for you and make sure you receive any offer you're eligible for.

We look forward to hearing from you and resolving this as quickly as possible.

Kind regards,
The TENA Customer Team

Classificada 1 em 5 estrelas

Awful awful product

Awful awful product

19 de junho de 2026
Opinião espontânea
logótipo da TENA UK

Resposta da TENA UK

Hi Helen,

We're sorry to hear that you weren't satisfied with the product.

We'd really appreciate the opportunity to learn more about your experience, as your feedback helps us to improve our products and services. Please do get in touch with our Customer Care team, and we'll be happy to listen to your feedback and see if there's anything we can do to help.

Thank you for taking the time to share your thoughts, and we hope to hear from you soon.

Kind regards,
The TENA Customer Team

Classificada 3 em 5 estrelas

Product amazing, customer service not so

Product amazing, does as it describes, however, I found customer service lacked compassion and a personal touch. No named respondent, just thank you,
TENA UK TENA / Bodyform Assistance Team. Considering these are intimate and personal products, I would expect a higher level of compassion. No wonder men shy away from seeking help.

1 de junho de 2026
logótipo da TENA UK

Resposta da TENA UK

Hi,

We're sorry to hear that the customer service you received did not meet your expectations.

At TENA, we strive to provide the highest standard of customer care, so we're disappointed to learn that this wasn't your experience. Please accept our sincere apologies.

We appreciate you bringing this to our attention, and we'll ensure your feedback is shared with the team so that we can continue to improve our service.

Thank you for taking the time to let us know, and we hope to provide you with a better experience in the future.

Kind regards,
The TENA Customer Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais