Western Power Steering Opiniões 

2264
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Had occasion to ring WPS Yesterday over a technical problem relating to a power steering rack. The lady on reception was excellent, found my customer details from over 3 years ago and proceeded to t... Ver mais

Classificada 5 em 5 estrelas

Quick reply’s helpful service strong box packaging looks nice not fitted yet but looks new even came with new track rod ends which I didn’t expect as never sent old ones Defo use them again as effor... Ver mais

Classificada 5 em 5 estrelas

all the staff have been super helpful, and I got the replacement unit really quick allowing me to get the work completed over a weekend, worked like a dream. Anyone reading this , makesure the ste... Ver mais

Classificada 5 em 5 estrelas

i tried to buy on e bay it had problems but dealing direct with the company was a first class experience, polite helpful could not do more for you. Don't bother buying a used product from a scrap y... Ver mais


Informações sobre a empresa

  1. Oficina de reparação automóvel

Informação fornecida por diversas fontes externas

We are power steering specialists providing both supply and fitment of reconditioned power steering units to private and trade customers. We always have good numbers of ready-to-fit power steering racks, steering pumps, steering boxes and electric steering columns in stock, and can supply and fit units on site or deliver anywhere in the UK. With more than 30 years experience in the power steering industry we pride ourselves on a fast, professional and friendly service at the most competitive prices.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

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Respondeu a 14% das suas opiniões negativas

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4,7

Todas as opiniões

(2264)

123 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Really happy with how helpful …

Really happy with how helpful they were, received a week after ordering direct to the garage and the instructions for returning my broken part were very clear. Only thing I would say is that they started chasing up the return a day after I received it when it says you have 2 weeks.

7 de março de 2026
Classificada 5 em 5 estrelas

Excellent Service

Sales person was well informed and very helpful in guiding me to the correct part for my vehicle. The price was very competitive compared to other suppliers and despatch and collection was very quick.

7 de março de 2026
Classificada 5 em 5 estrelas

Steering rack refurbished

My steering rack went on my 20grand Audi q5 and the Audi specialists said this crew in England is very good at refurbishing steering racks… I contacted them and give them my fault codes and they were 100percent sure with the codes I had given them that it was my steering rack.. they sent a box out to the house within 2 days and I put my rack inside the box. Cost me £700 which I thought was pretty decent as a new rack from Audi is like 3 grand..
I waited 3 weeks until I had it back as these guys are very busy but I didn’t mind the wait as when I got my steering rack fitted in my q5 it was like a brand new car… steering so sensitive now.. I totally recommend these guys as they are professionals on what they do..

22 de fevereiro de 2026
Classificada 1 em 5 estrelas

3x Steering Boxes all faulty on day one.

Last January I purchased a Land Rover Discovery 2 TD5 Steering Box after hearing WPS recommended quite a few times.

The first box I received had the incorrect pitman arm fitted, and badly leaked immediately as soon as installed. I contacted WPS and they were, to their credit, very helpful and offered to send replacement box out with the correct pitman.

The second box arrived, still with the incorrect pitman arm and, while it didn't leak, this one jammed and locked in position when turning left meaning I'd have to wrench the steering wheel to free it again.
Once again, I contacted WPS and they were helpful. Once again offering to send out a replacement box, triple checking the correct pitman arm.

I received a third box, this time with the correct pitman arm! But now this one has a huge loose spot when turning left, as if the steering box internals completely disconnect and then take up again. The adjustment screw barely moves in either direction before binding up, and it has now started to leak as well.

I don't off-road my car at all, it gets bog standard use. I've given up getting a working box now as I have fitted 3 of them in the space of a month each awful quality costing me time and money each time.

I have strangely noticed that on their Ebay store they sell a "Gold Standard" version of the steering box (which doesn't appear in the webstore) that I bought for almost twice the price, so I do wonder if that's the one that actually works...

After receiving 3 steering boxes from Wester Power Steering each of shocking quality I cannot in anyway recommend them. I have given up, but I was recently asked my experience by someone else looking for a refurbished steering box so I thought I should share my experience in case it helps anyone else.

16 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Took over a week to arrive

Took over a week to arrive, also been ringing daily multiple times to arrange collection as they stay if not returned within 2 weeks there will be a charge of £50. But yet cant get hold of then to arrange collection.

7 de fevereiro de 2026
logótipo da Western Power Steering

Resposta da Western Power Steering

HI

We are aware of the issues you had with the delivery and we apologise on behalf of the courier for this, unfortunately once our parcels have left us we have little control over delays caused in transit.

Unfortunately our phones lines were very busy last week due to staff sickness and annual leave and the collections line was not monitored fully as it ordinarily is. We do have a call queue and will answer as soon as a call handler becomes available on any line, we are also contactable via email and can schedule collections in for any weekday.

One of our collection team will contact you regarding the collection of this item and to schedule this in for a suitable day.

Kind regards

WPS

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